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October 2023 by Rosa Aguilar
Consent, sorry for the inconvenience of sending all this information, behind these different images or photos there is information or recordings or writing by witness victims of whole family scams and victims of personal identity theft and file attached documents and negligence.
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January 2023 by Raymond Belling
Been with Banc of California for over 24 years Rude male teller never greeted me or smiled or even a thank you All i needed to do was toMAKE A $100 CASH DEPOSIT HeInsisted on me showing my ID BECAUSE HE DIDN'T KNOW ME!!!!!!Guess ill always go to the Fullerton office where I am always greeted with a smile n a hello Ray how are you
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December 2022 by matt shoy
Nancy is the best manager. Johanna is very knowledgeable. Miguel is very helpful.
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November 2022 by Notyourcupoftea
Takes forever. Even when no one is in line. ? ? ?
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September 2022 by Christina M.
Need more bank tellers.... Every afternoon theres always a wait. Literally ONE bank teller every time I come in. I wish those sitting at their desk could help sometimes. I know when I use to work at a bank, those at their desks would help the tellers out. I know times have changed.
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March 2022 by Sasan A.
I really enjoy coming to Banc of CA. The branch manager Nancy and the sr relationship manager Johanna really go out of their way to provide me with the utmost customer care and the tellers are always nice and friendly. Sometimes there is a bit of a wait but that's because each and every business banking client shares their relationship with each banker here and it really feels like home. The community is great, the products are awesome, and I'm excited to know that they have so much support to enhance my business and take it to the next level. Keep it up and I will see you next time I stop by!
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March 2022 by Jaslyn L.
I would have give them -5 stars if it's possible. We opened two checking accounts here in June 2021. However, we've never received our checks. Went to the bank on 12/2/21 and found out that they didn't order the checks for us. They apologized and promised to fix their mistake. However, a month has passed, and we still have not received the checks. Called the bank in January 2022 and found out that AGAIN they forgot to order our checks. I honestly don't understand how they can screw up such a simple task twice!! The teller apologized again, sent in the order, and even printed out the order to show us. She confirmed with us twice that the checks are free of charge because it's our very first order. And guess what, I received the statement later and we are charged for the checks!! Can this bank do anything right?! Very very disappointed with their service.
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January 2021 by Mark Reynolds
Terrible BranchCan't even send out a wire on time.
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September 2020 by Edie R.
I have had an account with this bank for years and I highly recommend it. Vanessa and Debbie are so helpful and professional! Thank you!!
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September 2020 by Berta R.
the worst bank in the world !!!! stay away !!! the worst bank in the world !!!, how bad is this bank !!!! the worst bank in the world !!!!
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April 2020 by Loraine Clarida
The bank is great but please update business hours to show it opens at 10AM during this time of crisis
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November 2019 by Jesse M.
Love coming to this location. Always feel welcome. Everyone one so friendly. I recommend you come here open a account and if you already have one stop by and you will see for yourself.
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March 2019 by Lorraine R.
Excellent customer service. The tellers are friendly & helpful. I opened a new account & the teller was very courteous despite the lunch rush. I'll be coming back here again
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February 2019 by Karen C.
I been going for a while and lately it's been horrible customer service! The new girl is constantly making mistakes... 25 min waiting on one person is Redicuois! And there was 5 employees but only one who can handle cash! Won't be coming here anymore!
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January 2019 by jon c.
Slow service. I'd not recommend if you have anything else to do that day. There's 5 other banks in this plaza... Use those instead