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February 2024 by Tamara Moore
I was having problems with my phone and it was like the third galaxy A14 that I had been though in a 2 months...I was dropping a lot of calls and T-Mobile was trying to fix the problem..well we decided to wipe the phone out (reset) fans they were talking me tough it and the phone was not responding... So the girl on the other end told me to take the phone to the store in Brawley and see what they could do... So me and my husband to it to the store and one of the guys(don't remember his name) ask me if he could help...he took the phone and got it to reset and was able to save my pics and my contacts. I was so happy. I have over 1000 pics that I really didn't want to loose... I've been with T-Mobile for 6yrs and I will stay will stay.
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February 2024 by Maria Ruiz
EXCELLENT SERVICE
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November 2023 by Valerie marr
They couldn't do much for us but very good customer service
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November 2023 by albert galvan
Good service good business
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October 2023 by Gary Klockmann
Bought an apple phone returned. It foam as android.
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March 2023 by Dwayne Wayne
I was very impressed with the customer service it's nothing like Metro I can't stand Metro and I'm glad to come in and change my phone from Metro the people here were outstanding courteous very respectful and very helpful thorough and efficient
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December 2022 by Danny Miller
Fine people and good. Products
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October 2022 by Catherine Abubakar Sadick
They were closing soon when I arrived and still professional. Although I already knew exactly what I wanted, they didn't rush the transaction. Questions were asked and answered. When asked of the sales representative why I have to pay any money in the store, he explained that I didn't have a down payment, it's sales tax and support charges. The atmosphere was nice, friendly, clean and organized. Excellent service!!!!
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October 2022 by Rachael Galvan
Michael was a big help for my family. He has awesome customer service and went above and beyond. If you need any assistance just ask for Michael
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September 2022 by Helen Noriega
It was very busy that you really can't ask all your questions. We need to Go back
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December 2021 by Twyla Donohue
Very good customer service! Nice and extremely helpful!
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October 2021 by Adriana Gonzalez
very friendly, fast and helpful.went at the beginning of the month to switch over from another company, Melissa was awesome! she helped us get great phones, great deal and it was very fast! we were out of there in less than 40 mins w our new phones & lines. ?☺️
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September 2021 by Jose A. Sandoval
Great people
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April 2021 by Lupe Jaime
Bought $50 Prepaid refill which Did not work, called and was told that I had to go back to the store Or internet, Well internet Would need to confirm it by sending you a email, this Does not work With a 4g security camera!I went to the store and waited 45 minutes ( I was the third customer there) before I was helped! Unsatisfactory serves! That’s - neg. star
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November 2020 by Lisa Lowndes
Easy and friendly environment, got in setup a plan and got a new phone while it took only 10 minutes. Mark was super helpful and informative, thank you for the help.
