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October 2024 by Maria Rodriguez
Terrible customer service!! We were scheduled for an appointment at 10am (Saturday, Oct 26th) and told to be there 5 minutes earlier. We got there a little before 9:55am. What was the point of an appointment if there was no one to make the key??? Being "short-staffed" is understandable but seeing a whole bunch of employees walking around everywhere means someone else could’ve covered for "Marty." Was no one made aware of the appointment? That's the most frustrating part.
They seemed clueless. Your excuses are a joke.
Terrible communication. We were waiting for 45 minutes. We kept being told "oh he's on his way"
"he just arrived" and then lastly "he's taking a lunch break in 10 minutes. Do you want to come back later?" Absolutely ridiculous!! Don't be sorry, be careful and DO BETTER!!
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October 2024 by Emilio Sandoval
They do not open on time. They’re supposed to be open at 7am and I got there at 8:05AM
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July 2024 by Arnulfo Romero
There are people helping the customer, very different from Home Depot. A little more expensive but the selection of products and paints is excellent
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June 2024 by D M
Very convenient location
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May 2024 by Giro Giromjr
Great service!
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April 2024 by Laura Soto
Went in and purchased my 14 bags of cactus potting soil. I can now repot my new plants.
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March 2024 by Richard Valenzuela
Friendly staff and the store was clean. Everything was easy to find.
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March 2024 by Me mysel and I
I always look forward to seeing Frank here. He’s been there since the 90s and Merritt too.
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February 2024 by Robert and Arline Gilbert
Last 2 times we were nt for propane they were out.
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February 2024 by Adriana Pacheco
A friendly store with workers ready to help you.
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January 2024 by icela haro
Good customer service !
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January 2024 by Gretchen Littlefield
Best Ace I've shopped, hands down!Sometimes the stocked supply differs online, so I called to ensure an item was in stock before I started my trip from Mesa, AZ to the Salton Sea. Angelic answered the phone, she was efficient and kind. She assured me the item was there. I purchased online and my order was ready in 3 minutes.I showed up the next day, needed another item, and I was approached by 2 employees offering their assistance. Thank you! At checkout, Angelic was working and she remembered my phone call from the day before.I appreciate the wonderful service and will definitely return when in Brawley again.
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January 2024 by Brittany Wheeler
Super friendly staff! Huge store and excellent selection.
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January 2024 by Paulin Oviedo
Conveniently located. Great customer service. My go-to for last minute needs for hardware and building materials
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December 2023 by Sylvia
Great help from the crew. Always has what I want!
