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February 2024 by Robert Johnson
A customer for two decades. Alway professional, yet very personal. They have helped me any number of personal banking issues; mortgage, divorce, pension, etc. Happy to recommend them.
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October 2022 by Brianne Marie
Was hired but then after wasting my time for two weeks, tell me I cannot work for them because my credit score. This place is a joke. They should never have merged with the big a-hole bank
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April 2022 by joe schmoe
Customer for decades :) The most friendly and personable bank I've ever had the pleasure of dealing with. Recent dealings with the old Bank of Italy remind me of just how impersonal and troublesome a bank can be. I'm happy and proud to call Liberty my bank.I love my Bank
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February 2022 by Patricia Albright
Each and everytime I go into either branch ( Boulder Creek or Felton), I am treated with respect, friendliness and professionalism. Great Bank!!!
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January 2022 by Shannon O'Connell
After taking over management of my father’s account it came to my attention that he has been getting charged a monthly fee of $10 for having a balance under $1,000. When I called to see if this fee could be waived for seniors on fixed incomes, or if there was another account type that his could be changed to, I was told that exceptions weren’t available.This is not the type of customer service I believe is acceptable from any bank. With free checking accounts available at a myriad of institutions, it beggars the belief that there is still a bank open that is this inflexible in their fee structure. I thought that the whole point of a small-town bank was the personal service. Instead, I get better service from the big institutions I use. We had no trouble, for example, opening him a fee free, no minimum balance checking account with USAA, despite the fact that this is the third checking account that I am a signer on, and there is no direct deposit set up.If I could rate zero stars, I would.
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March 2021 by Wayne Howells
Nice bank, nice gal's. Thanks.
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July 2020 by Mary M.
I have used this bank since buying a home here in 1985. I have always received exceptional service. Regina is respectful, capable, and professional. When PayPal took $1000 from my account during a scam, Regina handled it immediately. She explained the situation clearly, and had my money back that day!
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April 2020 by Kristine G.
The manager (Regina) at this location is extremely unprofessional with a complete breach of privacy. I would love to get in contact with her superior or someone at liberty bank to discuss.
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February 2020 by Bella C.
I have never had such a horrific experience at a bank before in my life. The irony is that I was there to open 3 accounts of over 2 million dollars and yet the manager of the bank was so rude and belittling I left there in tears. And will never return.
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December 2019 by Kurt Heather S.
Love this bank ! Karen is a lifesaver sometimes! Love to do banking here! Parking is ok. Love the staff!
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December 2018 by M H-s
While I was very unhappy with the customer service I received at the Boulder Creek location, The Felton location made it right. Thank you Felton Branch.
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July 2018 by kent clements
Great bank excellent staff
