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August 2024 by Lupy Campos
Friendly staff. Walked in there about 5 'til closing. I was a little bit off my game because I was in a hurry, knowing that it was closing time and not wanting to burden anyone by causing them to stay late. Jiovanna had that calming personality and made me feel welcome and not rushed, which in turn helped me to operate more efficiently. Definitely recommend!
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May 2024 by ERWIN BAYQUEN
Ms. Mylene and Ms. Jocelyn were incredibly helpful in handling the processing of the 150 certified letters for us. Thank you!!
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May 2024 by johnc1793
Miss Mylene and Miss Jocelyn were both outstanding Staff Members of the Bonita USPS. Their services are to us customers are prime examples of “Can Do” and a class act of “We care” attitude towards their customers. I will definitely visit their station even if I had to drive a little farther.
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May 2024 by Peter Cortes
Jocelyn and Mylene were super. Helped with 150 certified mail from South West Lodge.
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May 2024 by Nes Leonor
Mylene and Jocelyn are two awesome employees with USPS at Bonita, California. Exemplary customer service is noteworthy as demonstrated in their efficient processing of 150 certified letters that our organization needed to mail out. Their patience, happy demeanor, and professionalism give credit to USPS as a whole. Thank you Mylene and Jocelyn! ?????
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May 2024 by Tae Hyung Kim
Mylene and Jocelyn were extremely helpful with the certified I had to send on Apr 1, 2024. It was a total of 150 certified letters which I needed guidance and they went above and beyond in giving the best customer service I have ever received at a USPS.
Thank you very much for your help Ms Mylene and Ms Jocelyn!
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March 2024 by TRAVELISTA Yummy
Customer service sucks at this location. I’m an older person. They should be kinder to all!
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February 2024 by Nancy
Polite and helpful
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February 2024 by Steve
Two stars due to customer services, theres two Asian ladies that have a problem with providing customer service to someone of a lighter skin tone (white). The irony of it is that I happen to be Hispanic but I guess my skin tone makes me look white. Last couple of times one of them gave me a hard time over a box that was recycled with a new prepaid label and accused me of stealing the box and pretty much made me pay for it. Yes I had the option of taking the box full of Christmas gifts home and ship it with a different box but it was the holidays and being stationed on a ship makes things difficult. Another incident they had an issue with was the prepaid labels. They were trying to make me pay for shipping again despite that it had a PREPAID Label!!! So after arguing with them I just dropped it off in the self service box and called it good. Now today 13 Feb 24, I to hand them the already scanned items, because I missed the early pick up time from the drop box and the other lady just looks at me and takes off in such a disrespectful matter in order to avoid service. Thank goodness for the self service kiosk because I firmly believe we'd be screwed without having them. These ladies display a disgusting behavior towards people and you can tell its targeted.
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December 2023 by Sebastian C.
I want to acknowledge the clerk Mylene who has attended to me at the Bonita Post Office on 11/07/23. She is super quick, professional in her attitude, calm under pressure (since the lobby was full and she was by herself), courteous, and smiled with everyone she helped. She made me feel like a valued customer and I look forward to her assisting me again. On a side note, i do have a complaint. The male supervisor would come out and see the long line and he did not jump in to help his colleague who was hustling all by herself. Not cool!40 year resident.
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October 2023 by Victore Goshin
This post office makes the Chula Vista office look like amateurs. ?
Absolutely professional and providing great tips to keep the process efficient. You can tell they are good here at this Bonita location because the lines are kept short, or there are no lines.
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October 2023 by Galon Goshin
This post office makes the Chula Vista office look like amateurs. ?Absolutely professional and providing great tips to keep the process efficient. You can tell they are good here at this Bonita location because the lines are kept short, or there are no lines.
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August 2023 by New Waves Scrubs LLC
Thank You Karina for your support assisting our Call!. Customer service was outstanding. You made our day go smoother when you returned our call. Thankfully!! We were able to locate the package the same day. Thank you for the Big support to the retail community.
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March 2023 by Nicole chavez
One of the ladies she looked in her late 20’s that worked there was very very rude to me and made me pay extra to ship a package , but this older Asian lady was super nice and sweet
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March 2023 by Narissa M.
I love my local post office. I mean, what's not to love? They have free priority mail boxes and labels, postage, envelopes and tape for purchase, they're always here for you, and they've been here since waaayy before I was born.There is never a problem with parking, lines, employees or other customers. But then again, I almost always buy my postage online, and I usually just drop my packages off. In December, when my ankle was fractured, I was hobbling up the ramp, and not one, but TWO, nice people offered to hold the door and carry my package in! It's a very small town, homey post office, with p.o. boxes available for rent, drop off boxes inside, and drive through 1st class mail drop off boxes on the side of the building.Graciela's Taco Shop, Hans and Harry's, Jibaritos de Isla, Starbucks, KFC, and Park Wellness Center all live in this same shopping center, so, it's a nice bonus to get some tasty bites and healing while sending letters and goodies to grandma. Extra bonus points: Walk across the street and you will discover the Rohr Park/Bonita Golf Course Trail.
