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“The staff at this post office is extremely friendly and helpful. The nice woman (I wish I knew her name) working there even helped me save money on postage by using an alternate box for shipping. Very happy!!”
“I attend this post office, first choice.
The staff is very nice and patient with all your questions.
They always smile and ask how you are doing..
I appreciate them.”
“Wasn’t very happy for the long line but MARLON definitely made up for it with his EXCEPTIONAL customer service!!!!! Thank you MARLON for making my granddaughters first time at the post office a great experience!!!”
“I’m convinced this is the nation’s best post office. Everyone that works here is an absolute delight. I’ve had cases opened on packages that I’ve gone missing and each person has followed them and followed up with the upmost care. Even the customers catch on to the Bermuda triangle of kindness that this place exudes and are often seen holding open doors, letting people go ahead of them and talking in line. going here makes my day most of the time and luckily I’m here a lot. ”
“I love everybody that works here. They've been such a big help in helping me get art prints sized correctly and printed I really appreciate all the hard work and help that these guys do I highly recommend them”
“I would like to express my utmost appreciation for the exceptional service provided by Celia at the passport service. From the moment I stepped into the office, Celia greeted me with a warm smile and a genuine willingness to assist. Her knowledge and efficiency in handling passport applications were evident as she guided me through the process seamlessly. Celia's attention to detail and thoroughness ensured that all necessary documents were in order, leaving no room for errors or delays. I was truly impressed by her professionalism and dedication to delivering a high-quality service. Celia's outstanding customer service skills made what could have been a daunting experience pleasant and stress-free. Thank you, Celia, for your exemplary service and for going above and beyond to assist me. The passport service is fortunate to have such a remarkable employee.”
“(Translated by Google) Good service but very slow, only one employee is already of legal age, if you want speed better go to the postal service(Original)Buen servicio pero muy lento solo un empleado y pues ya es mayor de edad , si quieren rapidez mejor ir al postal service”
“I only come here a few times a year mostly near the holidays. I don't have a mailbox or anything here so this review is strictly for the main customer service line of the post office. The male employee who was helping me was welcoming, I just walked in and he apologized for wait and began to help me. There was no wait I just walked in but ok I'm all smiles. I asked for holiday stamps and he grabbed the box to show me all the options they have. I didn't see the option I saw online and he informed me that type was the winter regular stamps. I got a few of the booklets of stamps for $11 each. The best part is if you go in you don't have to wait 5-8 business days to get them shipped with possible 2-3 delayed days. Also my neighborhood postal annex booklets cost $3 more so it's a no brainer to come here for snail mail stamps. The only issue is this parking lot and shopping center area is a little sketchy so you really have to watch your surroundings. Other than that it's a friendly post office from what I've witnessed the past few years.”
“Xynthia (sp?) (pronounced like Cynthia) was a great help and really boosted my mod the day I dropped by to mail a letter. She had a great attitude, asked about my day, joked with me, and was cheerful and smiling. I would always come to this location if I lived in San Diego.”
“A HUGE thanks to the saint of a woman behind the counter for helping me out today with a package I desperately needed! She called the Postman and had him drive my envelope right to my house so I could get my documents in time for a job interview. ? I was at my wits end and she did everything she could to make it happen, I wish I would have gotten her name. And a big thank you to the Delivery Driver for following through! You two deserve a raise! Thank you again!”
“This is a great post office! I have been coming here for a year and will continue to come here. I make frequent visits and the service is great, workers are very kind. Line gets busy depending on the time but it’s never too long of a wait.”
“I love this post office! I never had any problems with this post office. I always come here to ship out my orders for my small business. Everyone there is kind and helpful!?”
“Parking can be tight but the staff here are always so much more efficient and friendly than the one closer to my house. Even when it is incredibly busy they are quick and friendly and go above and beyond to help.”
“The PO building is old, dark, small and falling apart. It really needs to be torn down and rebuilt. HOWEVER, the counter staff are invariably kind and helpful. Don't believe any negative reviews about the staff at this PO-- they are the best. They get all sorts there, and they have to deal with odd, rude, not-so-bright and demanding people, but I have never seen them be anything other than kind and professional. It can get busy there at times, but it is almost always much quicker than other nearby POs, and the staff are so nice that it's not really a bother.”
“Friendly staff, even when customers are rude. Sadly I see rude customers everytime I come in. Don't understand why people are so mean and demanding when they are trying to help.”
“The staff here is always super kind and friendly! Limited parking out front, but they have a drive-through mail box in front of the building (on the left side as you're driving by). Good shipping cost/pricing.”
“I know that people who go to the Postal Office are either in a hurry, anxious that their mails/packages are taken cared of or would even be having a bad day. So Cashiers and Staff working to serve all the customers are often overlooked or taken for granted. A small shortcoming on their part might be blown out of proportion by others, thinking they are snob or unhelpful. I can relate, because this USPS Staff ms. Joanne, might look reserved or strict, but once you get to know her, or take time to smile at her and talk to her, she will be very nice and cheerful. She has helped me from the first time I stepped in this location. Walked me through on how to open a PO Box and assisted me in mails that I'm looking for. She wrote everything patiently. I thank her for knowing her products and services. So just to put a balance perspective, most customer service workers might also have a challenging day and I feel we as consumers must also be considerate, who knows friendships can also be built which will last.”
“I had the best experience at Grantville post office in San Diego, CA. My package had the 5 digits wrong on the order and it was coming from Canada.So an international package. I called Canada postal service to see if a correction could be made. I also got a hold of the company to let them know the 5 digits were incorrect. They tried to intervene but of no avail. 1800 USPS gave me some great info on how to go about to retrieve this package. Once I knew the package said “out for delivery”, that was my cue to go down to the Grantville post office and the manager then looked all over the facility and made workers aware of this package having the wrong 5 digits. Low and behold the pack was there and in the pacel bag of my carrier, since he was familiar with my name and correct address.I am very grateful to all who went out of their way to get this package to me.”
“I just wanted to leave a review of my wonderful passport appointment experience on August 20th with Jean? (Forgive me if I got her name incorrect). She was so helpful and really made the stress of getting two passports so much less. Thank you so much!!”
“Very agile and fast procedures as long as you bring an appointment. It is highly recommended to go with an appointment. You do not need to arrive more than 5 minutes early.”
“The best way to receive mail and online shopping packages. Tip: You have to go in person, they have so many costumers that they don't answer the phone often.”
“I just want to thank George at Coronado Post office for answering my plea for help. I'd left my drivers licence inside when counter help was tracking my package. I forgot to retrieve it and left. After arriving home, I realized I'd left it. The post office was already closed for the weekend, but when I went around the back and called for help, George came out. I told him what had happened and he went back in to find it and brought it out to me. Thank you George!! ??”
“(Translated by Google) Excellent place, everything well ordered and very safe to receive your parcel, they are always on the lookout for everything and you will find everything to make your shipment.By far the best place to receive and send your packages, I recommend it 100% very professional place.(Original)Excelente lugar, todo bien ordenado y muy seguro para recibir tu paquetería, siempre están la pendiente de todo y encuentras de todo para hacer tu envió.Por lejos el mejor lugar para recibir y enviar tus paquetes, lo recomiendo 100% lugar muy profesional.”
“I went few times because I lost the key from my mailbox. every time I went I noticed that the employees treated people with respect. I saw people already go with attitude or do not arrive with everything that is needed to send their packages and they want them to solve it there. I had a good experience and they helped me throughout the process, I expected it to take 1 to 2 weeks and they did it in 3 days. Thank you”
“The staff were extremely helpful! Despite being busy with other customers, they assisted me in finding my package. Earlier this week I dropped off a package (containing my wedding dress to return it after noticing stitching imperfections). The return slip stated it was for UPS and I mistakenly dropped it off here at this USPS. A staff member really took his time to listen to my request and found my package. I am so thankful!! Thank you very much!! <3”
“I have been here multiple times and it's my preferred post office in the area. Sometimes there is a wait especially at the end of the day as they typically only have 1 or 2 people at the counter. But I have always had good customer service.”
“Ashley M. is very sweet and quick to the point!
Dont give low ratings to a Post Office thats like giving a low rating to the DMV, of course you have to wait in lines and be patient. Theyre only human!”
“Post Office in Barrio Logan had poor customer interactions. So I went downtown where the customer service was much better. Come to find out, the first rep handled the paperwork. So effective but rude.”
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“Friendly staff. Walked in there about 5 'til closing. I was a little bit off my game because I was in a hurry, knowing that it was closing time and not wanting to burden anyone by causing them to stay late. Jiovanna had that calming personality and made me feel welcome and not rushed, which in turn helped me to operate more efficiently. Definitely recommend!”