Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because the company consistently understands and exceeds their expectations. The Rite Aid pharmacy in Indio is praised for going above and beyond to take care of customers' prescriptions, with friendly staff who provide the best advice in a caring manner. However, some customers have reported issues with the pharmacy, stating that it is understaffed, leading to long wait times and frustration. Despite these challenges, the floor staff at Rite Aid are described as friendly and helpful, always available to assist customers with questions or to locate products. Overall, Rite Aid is a trusted destination for customers seeking a wide range of health and wellness products and services, with a commitment to providing engaging experiences and exceeding customer expectations. The company is encouraged to address the staffing challenges in the pharmacy to ensure a consistently positive experience for all customers.
I want say good place but taking while get my medicine I haven't got it yet
February 2024
I needed to have a prescription transferred. Thomas was extremely helpful! Not only did he get it transferred, he filled it right away. He went above and beyond, staying after the store closed so I could pick it up! Thanks Thomas and thank you Rite Aid!
October 2023
Rite Aid pharmacy in Indio always goes above and beyond to take care of my families prescriptions. They are always friendly and if there are something that needs to be done with prescription coverage they are on top of it and always provides the best advice in a caring manner.