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March 2024 by Gary Miller
Amazing experience! Desirae spent an hour with me trying to help me file old taxes and figure out why I haven’t received last years return, just to find out I need more information. I will definitely be returning here for all my tax prep needs in the future.
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October 2023 by Island.
beware: if considering doing taxes here they may charge you up to $424 just to have them filed.I am 22 years old and have always had help with my parents when doing taxes and did them alone this year. I have gone to H & R block for 4 years now and have had problems with them in the past. (an employee at H & R block put the wrong address so i didn't get my tax refund until 3 years later) I went in today and being naïve, since it's my first time by myself i didn't think to ask what the price would be ($424 just to be filed) to have my taxes done and neither did they think to inform me at the beginning our session, (which is not professional on H & R's part.) I mentioned before we began to Joann Wickem (the employee who helped me today) that i was on 1099 for this year yet she still didn't mention the price for doing the taxes. Once she was all finished we went to the front to pay and she still didn't even mention a price (which is how i knew something was up.) and proceeded to tell me that the price will be on the card machine. ($424 just to have them filed, not even what i have to pay on my part to the irs) I tried to hold my frustration in when i saw the price but had no better knowledge and just payed for it. I didn't know till later when i spoke with my parents that $424 for taxes is an insane charge and that i am stupid to have payed for it. I wouldn't recommend coming here unless you enjoy being over charged! I hope this can be resolved or possibly i could be refunded!
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March 2023 by Ehren Behringer
Always a pleasant experience.
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April 2022 by Jennifer Buchser
My tax analyst Desirae King was so knowledgeable and helpful, she made the process seamless and easy to understand.
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April 2022 by Jammie Smith
Because she was very good at her job and very helpful. Look forward to seeing her next year
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April 2022 by Bret Paul
Joanne is very detailed to my requirements. Thank you.
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April 2022 by Albert Laurey
We like or tax preparer in Blue Jay, Ca
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February 2022 by Wesley Lagesse
They were quick and easy to talk to
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April 2021 by Cheyenne Wagner
The receptionist Desiree is awesome!!! Friendly, professional and quick to help me!
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April 2021 by Jim Stinson
JOANN WICKHAM -- PROFESSIONALISM AND FRIENDLY, YET RAPID, SERVICE.
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April 2021 by Hessian Hyena
Friendly service
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March 2021 by keri king
My tax professional was very friendly, quickly answered all of my questions and found deductions I was not aware of.
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February 2021 by Anne Fernandez
Ann is detailed and explains things so I can understand. Very professional and personable.
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February 2021 by Sydni Harford
Always a positive experience
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December 2020 by Marilynn J.
I went up to Big Bear from Lake Arrowhead... the lady that helped was very knowledgeable, and friendly!!!
