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March 2023 by Deb H.
Michelle is amazing: your search for the best real estate agent ends with Michelle! I interviewed multiple real estate agents and Michelle stood out above and beyond as being the clear best! Michelle knows the market really well - she has a great pulse for what is going on, what each of the sub-neighborhoods are like, other lake/Association issues that might effect purchasing and selling, etc. Another great thing about Michelle as a buyer's agent is that she doesn't rush you into a home just so she can get a commission - I love how Michelle will point out negatives in a home that I might not notice (like deferred maintenance, water damage, etc. that I would not have noticed) because she truly is looking out for you and not just trying to quickly close a deal. Michelle truly cares about finding you the best home and will even wait months & months (or even years like she did with us!) and never complain about touring tons of homes with you until you find what is the best fit and checks all of your boxes. Michelle makes it her mission to find her clients their perfect home - and never settle!So here's the thing: I have an intense attention to detail PLUS I've had a real estate license for two-decades, so I have way high expectations when selecting a real estate agent to represent me and Michelle has exceeded all of my incredibly high expectations! I really appreciated how Michelle would photograph or video a home for me if one came on the market while I was out of town and couldn't make it up to Lake Arrowhead to view it - that is just one example of how caring she is! I also love how detail oriented & attentive Michelle is and she truly has your best interests in mind! We appreciate Michelle's experience and great judgment on if a property will be a good fit. Michelle also has studied interior design so she has a great eye for what would go well in a home you buy and for staging homes she sells. Michelle doesn't do anything less than amazing - all of her photos, marketing, pricing, everything is top notch! As a seller's agent she portrays your home in the best possible light and is really incredible at marketing. Michelle is an above and beyond agent! Even after the close of your home, Michelle has a great network of contractors that she can refer you to for maintenance or upgrades for your home. Everyone Michelle has referred me to has been top notch!Also, Michelle is just a super cool person - I enjoy spending time with her and during the process of finding us our ideal home she has become a friend! In addition to being privileged to work with the best real estate agent on the mountain, I just enjoy hanging out with Michelle! If the little details matter to you and you want an agent who you feel truly has your back & best interests in mind - then Michelle is the agent for you. We couldn't be happier with our experience because she found and secured us our dream home - and I gained a friend in the process!
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May 2022 by Maria Zinser
Kara McGinley was our agent who heard our needs and helped us find our forever home to include space and the access for a our 40ft skoolie bus and vintage trailer. Kara provides excellent professional services, knows the mountain areas well, prompt with communication, organized with the paperwork and process and works well with the finance officer of choice. Thank you Kara!
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June 2021 by Travis Bennett
I feel extremely lucky to have had the good fortune of being represented by Simone Knepper in the purchase of my new mountain cabin. This particular cabin has gorgeous greenbelt views and a wonderful private location resulting in a great deal of interest and multiple offers coming in on the property. I reached out to Simone and within minutes of contacting her, she had arranged access to show me the property and submitted my offer that very same day. Simone is an excellent listener, an attribute that not all real estate agents have. Simone listened to what my budget was regarding the property and what I felt made sense considering some areas of the property that would require work. Simone gave valuable advice on how to structure my offer so that it was strong, clean and straightforward, and despite multiple other offers, the sellers ultimately chose mine as the offer to proceed with even though I don’t think it was the highest offer presented to them. Simone is a pleasure to work with and while I have a fair amount of real estate knowledge, her approach and common sense are definitely the reason I now own this spectacular property. Sometimes it is tempting to have an acquaintance or friend represent you in a real estate transaction and I am confident that had I gone this route, things would have gone very differently and the cabin would probably have gone to one of the other buyers. The great thing is that after working with Simone, I now consider her a good friend and also one that I would recommend to my friends and family who are searching for their perfect mountain property. Simone knows the mountain community and was always quick to respond to questions and concerns as well as provide assistance whenever I needed it. You will never feel like you are pestering or bothering Simone and she always is eager to do research for you or find answers to any questions that you might have. If you want an honest real estate agent and the best chance of not only finding but closing on your dream mountain home in a hot real estate market, Simone is someone you definitely want on your side!
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June 2021 by Moji Shand
Kim Sellers has acted as our agent since 2007. We have bought 3 homes in Lake Arrowhead over the years and have sold 2 and have always used Kim as our agent. She is professional, she is a great advocate for her clients and most of all, she has become a good friend. We love Kim and would recommend her to anyone looking to purchase or to sell a home in this area
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May 2021 by Lucia Zorrilla-Riese
My husband and I had been contemplating the idea of buying a little cabin in the mountains for quite some time.We had no contacts up there so we decided to go online and look for realtors, and that’s how we found Simone.We loved working with her, she extremely professional, very knowledgeable, direct, very responsive.. and the list goes onThank you Simone! You have set the bar high and hope we can work together again :)
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April 2021 by Stephen Meyer
Home buying is stressful and requires the helping hand of a professional. Simone ticks all the boxes in what anyone could want in a realtor. She is totally committed to representing her client, not simply having a transaction. She showed us a variety of houses that would fit our requirements and was not afraid to point out both the strengths and weaknesses of a property. She was willing to walk away from a transaction and the commission if it was in our best interest. She never rushed us. When we found the home of our dreams, she was the cool professional that lead to a transaction at a fair price. She was with us every step of the way with introductions and professional advice. If you are buying in this area you cannot do better than Simone.
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April 2021 by Nick Burke
Simone was everything I could ask for in an agent. She helped guide me through the entire process of my first home sale. She answered all questions that I had very clearly and quickly, and left no confusion about what to expect. Relying on her expertise during the home sale was priceless, especially when little things would pop up during the process.Simone has invaluable experience selling/buying homes in the mountains and it shows when you work with her. My home sale went pretty much as she described it would, which is impressive considering there are unknowns that can occur during such a big thing as selling a house. There's simply not enough that can be said for Simone.
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February 2021 by Tom H.
We purchased a home in Lake Arrowhead this past October (2020) and Michelle was our agent. I already had a sense it was a competitive market and we couldn't afford to get into bidding wars so I knew we had to select the best agent possible to work for us. I did a lot of online research and sleuthing, a lot of the other agents in L/A seemed 'typical & vanilla', what I liked about Michelle was the way she put herself out there online, and appeared to have an excellent working knowledge of the area. We locked in Michelle immediately to begin our hunt.In a matter of weeks we saw over 20 places in Lake Arrowhead and Michelle was brutally honest at times, feelings had to be put aside as I realized that she wasn't just trying to get us into 'any' house and get us off her books, she didn't want to see us over pay or end up with something that needed more 'fixing' (hello, lipstick on a pig) than we could afford.After a number of weeks and many trips to Lake Arrowhead we found the right place for us, escrow was super smooth, Michelle and her team stayed in close contact through the entire process (much more enjoyable than our first home buying experience) We closed early.But here's the real magic with Michelle, she gave us SO MUCH intel on Lake Arrowhead, the pro's the con's and the how's and the when's on how to thrive and survive in Lake Arrowhead. We have friends that moved here 18-month before us and my Wife (Janeva) and I are informing them on things about Lake Arrowhead, on top of that we had new neighbors move in recently near us as a snow storm hit, and they were completely unprepared, their agent gave them no intel at all on the area.Michelle not only helped us secure our home that we absolutely love, but she gave us a head start to mountain living that has us years ahead of others.If you're serious about wanting to buy OR sell a property in Lake Arrowhead you would be a fool to not use Michelle, you will need to be realistic though as she'll most certainly be real with you.Thanks Michelle - th
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January 2021 by NatalieBushman
We had a great experience with Simone. She was knowledgeable about buying in the mountains and had good contacts with inspectors, contractors and lenders. She was willing to let us into the house to check on things and was very accommodating. Simone was easy to communicate with and met all our needs. We would definitely would buy and or sell with her again!
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January 2021 by Dorinda Sullivan
Selling and buying a house is stressful! Having the right realtor is a MUST. You want someone you can trust, who's going to work (sometimes behind the scenes) to answer questions and process the necessary information that you will not always be able to answer. I was lucky, I had Kaila Brooks as my realtor. She is AMAZING! She went above and beyond what I'd expected. Showing my house during a pandemic, answering questions (day and night) both mine and prospective buyers, and at times when things went sideways (which always happens!) she was there to hold my hand and lead me through it. I would highly recommend her to anyone looking for a realtor. And if you think this is just another 'great review', I suggest you reach out and meet Kaila. One meeting with her and you will know that everything I've said is true. If you want a realtor that is going to be trustful, knowledgeable, and a hard worker, then Kaila Brooks is the agent for you!
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January 2021 by Gloria McCreary
Trying to buy a house in California while still living in Texas would normally be a very stressful experience but Simone made it so easy. She’s professional, efficient, quick to answer all questions and so pleasant to work with. Because of her expertise, we were able to close escrow in just two weeks! She’s truly the best and I highly recommend her!
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January 2021 by Emily Farrier
Simone really knocked our socks off!! We had such a pleasant experience working with her. She always responded very quickly and was a perfect amount of encouraging and not pushy at all. She really made us feel like she understood what we were looking for and she worked day and night to help us find the perfect home for our family! We would work with Simone again in a heartbeat and would happily recommend her to anyone looking for representation “on the mountain”!-Emily & Joe Farrier
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January 2021 by Jessica Plaxton
We loved Simone! She is such a pro and really made us feel like she had our backs throughout our house hunt as well as the escrow process. She knows the mountain like the back of her hand and was a joy to spend time with on our search. We highly recommend her!
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September 2020 by Kevin E.
Michelle is the best! She is very professional, fun and made every step of our home purchase easy. We especially appreciated the excellent communication and going out of her way to make sure were 100% up to date every day. Would highly recommend Michelle for any real estate needs!
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June 2020 by Boris G
For the past year my husband and I dreamt about owning a vacation home in the mountains, mainly for us to spend more time with out little ones. My husband had visited a few times and felt connected with Arrowhead, I on the other hand had actually never been there. When we started looking for homes online, we found Simone, we were just eager to start looking and somehow we got very lucky. She was flexible, honest (more honest then any other realtor I had encountered), learned what we liked and disliked (very quickly), and was extremely responsive. Since we weren't local she made herself available to do virtual walkthroughs and gave us her honest opinion. I can honestly say we wouldn't have found our dream vacation home without her help. Not to mention even after we bought the house, she continued to help us find contractors and even visited the house on our behalf. I hands down recommend working with Simone!
