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November 2023 by Stephany Figueroa
I dropped my 2015 Audi s4 at about 1:10 PM and was not able to get it back until after 5 PM.Upon reviewing the paper, half of the alignment numbers appeared to be the same, my car is SCRAPING which is what I initially took it there for.Upon taking it to another shop to correct this problem, it appears the driver side rear coil over wasn’t even seated correctly.So, if someone can please tell me how they even attempted to do an alignment with the coil over not seated… overall, poor execution.And there’s no way the info on paper is correct, as the car was aligned with a coil over basically off.Technician: JasmineDo not let her align your vehicle as it will vibrate and scrape abnormally.
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October 2023 by L T.
We took our classic car in and had to take it back 5 times for the same thing. I even told them what I thought was wrong and they did everything else but that. Finally picked it up and waited 6 hours there at the shop for them to finally fix it. Had to get it towed home cause they didn't tighten my bolts and my tire was coming off. Not recommending this shop.
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October 2023 by Miguel C.
I just left this place after being there for 2 and a half hrs. Since they couldn't fix the problem they still charge me a $40 diagnostic fee even after I told them the problem w the car that they will take it off the bill next time SCAMMERS don't have the right equipment or the right knowledgeable mechanics
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July 2023 by Omar C.E.
Quick reliable service. Got an alignment for a great price. Job well done. They have a big platform, if you're truck didn't fit elsewhere, probably will here.Just the right price, for good service
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June 2023 by Will
Great place to get alignment for your car!!!
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May 2023 by Charles Moore
Reds always take good care of me ?
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March 2023 by April L.
They took my dads classic car apart and had it for 3 years, they broke my dads window out, he switched out parts in my dads car and put bad parts in / every time he would ask about it he would have an excuse about why it wasn't done like saying he had no mechanic "allegedly " they cut wires when they took the engine out, he wouldn't answer the phone without a known caller ID and when he would go there, he would stay in the bathroom for three hours, waiting on him to come out, I would not recommend no one to bring your classic car there or any engine work/ they're only good for fixing flats
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March 2023 by Cl W.
Do Not take your classic car to this shop they do Not know how to work on classic there are No experience mechanics that can work on classics they are all computer plug in geeks the owner is Not experience he's never there. Held my classic for 3 years + until I got fed up and pulled my car out of there. With parts missing.
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March 2023 by O G
Best shop in the inland empire very reasonable prices and good work
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February 2023 by Paul M.
Super nice people. Car done right. Great value and service!
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February 2023 by Darren D.
I went to Reds the other day for an alignment issue after replacing my tires (steering wheel shake, ended up not being my alignment at all). When I first called the store, I was greeted super nicely and the staff was super nice. She told me that the shop was open and I was able to come immediately and told me that they would take care of me. When I got there, I broke a part of my bumper and the shop staff lended me tools to fix it, which I greatly appreciated. I got my car situated on the lift and one of the mechanics started aligning my car while I focused on my own stuff. I wanted him to align my car to specific specs that I had provided him, but mainly wanted to adjust my rear wheel's toe since it was off by a lot. For an alignment, the job took longer than normal, which might be an issue regarding their work or simply because my car's alignment is complicated; for this reason, I wouldn't blame it entirely on the shop. It took about an hour and a half to fully finish the job and when I got my alignment paper, I noticed that my alignment specs were barely even close to what I wanted (see pictures I attached below). The camber and caster were barely touched despite me telling him to adjust it exactly to the previous specs. However, they solved my main issue which was the toe so I guess they solved it. I was also only quoted for $55, which isn't bad for an alignment at all; the reason I was charged so low might relate to how some of my other specs were not touched at all, but who knows. When I went to pay, the lady who was cashiering (different from the first person I talked to) was slightly moody which was off-putting. I tried to make small talk and she basically just ignored me, not really anything to fret over but a response would have been nice . My overall experience here was lack luster, there were definitely good aspects to the shop, but also its downsides.
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December 2022 by Alexis D.
Needed a last minute pre-purchase inspection and Red's Shop came through for us. Jasmine got us in and entire staff was great. Thank you guys! Highly recommend!
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November 2022 by Christopher Whitney
Very respectful and the customer servive is 100°• If you go there yor guaranteed to get what you Need done to ur satisfaction i recomend this place 100 percent
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November 2022 by Thomas Crain
Very respectful and the customer servive is 100°• If you go there yor guaranteed to get what you Need done to ur satisfaction i recomend this place 100 percent
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August 2022 by Rachel Baumann Ledwidge
Great owner and customer service ??
