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March 2024 by Nikki Vest
Had everything I needed for the snow.. ski and snowboard rentals as well as the right clothes to stay warm.
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February 2024 by Julio Esquivel
They are amazing! exceptional customer service! we had a in issue with our equipment once we were at the summit, we called them and they came immediately. Really appreciated that a lot! People, please try thorough your boots, walk a bit to make sure they fit well :D !
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January 2024 by Ronnie Long
Real nice place. Have all your gear you need.
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December 2023 by Trefoil Z
Bad customer service and defective snowboard.We went to snowboard at Snow Summit with rental from Mile high. I had a snowboarding lesson and during the lesson the ankle strap came off. The coach tried to help me but neither the coach or I could put it back on.Coach then suggested me to go to the repair shop but I was told I would need to pay the maintenance fee to fix it. I couldn’t finish my class due to the defective board.Back to the rental shop the owner refused to take any responsibility and claim that there’s nothing defective with the board. He said I could’ve called their number and he can get up to fix it for me. Well, this wasn’t told up front. I then told him we didn’t have any signal nor could he reach us easily due to we were at half way of the snow trail but he said everything I said was just EXCUSES. Very well said for the superb customer service ?
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December 2023 by Anthony Briones
Mallory and Donald took great care of me and my family. With great service and great information for my family’s first ski a snow trip!! Than you guys !!!
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April 2023 by Kingston Yi
Avoid this business like the plague. Unprofessional and they don’t honor their contractual agreements. This place also plows local driveways and do a horrible job. They are not friendly or adequate in their work. My driveway wasn’t plowed but they gladly took my money. Use folks that don’t have too many contracts as these folks overlook their smaller clients
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April 2023 by Justin
Their rental service is great and affordable, cliental is knowledgeable and helpful
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March 2023 by Ann D.
Excellent place to rent ski equipment and close to the slopes off the main road through Big Bear. Staff were friendly and helpful, their rental facility is huge with lots of options and equipment and they were accommodating when I had to finish a rental early, highly recommended.
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March 2023 by Linda Tsai
Great and friendly staff. Right next to the brownie lot for summit. Mention Google and you get $5 off.
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March 2023 by Kendra Rudnicki
What an awesome little business. You feel welcomed immediately and the entire staff was super helpful and friendly. I had a friend refer me here, as it was my first time in the area, and I will definitely be back. I highly recommend Mile High to anyone looking for ski/snowboard/gear rentals in the area.
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February 2023 by Jeremiah Vik
Amazing!! Highly recommend! Mile High came through for us in a big way! We had a really large group and our reservations fell through elsewhere. We still had 20+ teens with lift tickets and no boards! Mile High got us fitted and out the door in record time, plus they were super accommodating and courteous. Excellent job and big thanks!!You guys have got our business from here on out. Our group of 50 are headed your way each season!
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February 2023 by Samuel Sparhawk
Wouldn't take a return for unused snow chains I had bought 10 minutes prior. Apparently they have a zero returns policy at this store so buyer beware.
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February 2023 by April Early
So grateful for the snow removal service! Todays snow was so wet and heavy my snowblower couldn’t handle it. Our backs couldn’t handle it. The guy in the bobcat was very friendly and speedy. I’ve already recommended the services to a friend.
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January 2023 by Carlos Hoyos
Exelente customer service. Family owned. And reasonable prices
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January 2023 by Carlos Camarillo
Great family friendly service and they have their rentals at a great price. A lot cheaper than renting at the resorts. Highly recommend you visit them as they are reasonable and very nice. I will be renting from them very time I come to big bear.
