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September 2024 by PathLessTravled
Typical Big Bear business. Way over priced, crap inventory, and make up their own hours.
I showed up at 2:20, doors are locked with a closed sign on the door. Website and front door say they close at 3.
Il spend the extra gas and go to home depot next time.
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July 2024 by Aaron Arellano
Overheard staff talking with patron about "white pride day" near coffee table.
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February 2024 by John Muth
Well in stock, very helpful
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January 2024 by Nati Nati
Workers are always busy and you have to wait with your questions. Not extremely friendly either. Unless they know you by name.
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November 2023 by Josh S
Awesome people working at Butcher Block! Great hardware store for this small town! God Bless Butcher's Block
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November 2023 by Briana J.
Really poor customer service would not recommend anyone this place. I told the employee up front on the register I needed some type of plywood and they look at me as if I didn't know what I was talking about. It seems as if no one there wants to work with how rude they are. I believe customer service is to imply your mannerisms and no one implied that here. Instead I got dirty looks and a bad experience. I wish them well in this local business.
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November 2023 by K M.
We've always tried to buy from Butcher's Block because they're a local business but wow was a cashier with the initials MW rude--unbelievably rude. There's no excuse for her behavior. None. Retraining in customer service is needed for her. I hope management pays attention to the negative reviews just as much as them seem to be paying attention to the good ones. Both represent customers.
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November 2023 by Oscar Palomino
Worked in Big Bear last week and paid a few visits here. Great customer service and very fair prices for being up the mountain! Definitely will continue to shop here!PS: This place isnt racist like DIY Home Center down the street. So bring your business to Butcher’s! ??
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October 2023 by Shane B.
Really nice people here, they couldn't help me with anything to get my drone out of a tree but knew the perfect place that could. They were attentive and willing to help no matter what and that's hard to find now a days. Very appreciative of this place and these people. Made the weekend visit experience even better.
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October 2023 by Oscar P.
Worked in Big Bear last week and paid a few visits here. Great customer service and very fair prices for being up the mountain! Definitely will continue to shop here!PS: This place isnt racist like DIY Home Center down the street. So bring your business to Butcher's!
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October 2023 by ART Neubig
The Best
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October 2023 by Steven Call
Frds first service must not need money rude service
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October 2023 by Ulysses Garcia
Awesome place
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October 2023 by Travis Garcia
Got to have stuff......
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October 2023 by Teresita Herrera
They have everything
