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April 2024 by Daniela Jayme
Beautiful experience, the dresses are to die for. We went for a friend's fitting and they were super nice. They offered us coffee and we had a great time.
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December 2023 by Natalie A.
My sister and I came here for me to try on wedding dresses for my wedding. We had such a wonderful experience and the gowns were beautiful thank you!
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June 2023 by Jerry R.
Efficient Honest Reasonable After looking at several bridal establishments, including those located in Brentwood, Newport Beach, Palm Springs, and other locations, we returned to Rodeo Drive, and closed the deal. Surprisingly, the gown prices were quite comparable! Don't expect a blue light special, but a special wedding day warrants a gown that says, "This bridal gown becomes you." Here's a tip. There is only one Vera Wang gown, that is actually called The Vera. It is completely unique and crafted with sophistication and beauty. Be sure to order it, well in advance of the wedding! Paulina, and all of her wonderful associates, will make sure that your choice will be absolutely perfect!
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December 2022 by Christine Maness
I adore her clothing, especially gowns. Most people don't know they also carry bedding and items for your home. Her jewelry is beautiful.
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November 2022 by Yiwen W.
The whole experience was so amazing. My stylist Chanelle is so passionate and knowledgeable. She is super professional and responsive. We had a very great time at Vera Wang. The service and the dress are in perfection.
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November 2022 by Brittany A.
Ask for Chanelle and you'll never look back. You will be in the best of hands. From the moment I reached out to Vera Wang, Chanelle was attentive, supportive, responsive, and in the most beautiful way - honest. Deciding on a dress can feel like a lot , and it can feel overwhelming with so many other opinions coming at you from family or consultants. I never felt anything but supported from Chanelle. My ideal budget for a dress was on the lower end of what Vera Wang (and many other stores in BH offer.) At some other bridal stores, I would feel like a slightly difficult client because my budget was lower. I never felt this way with Chanelle. She even made me looking at dresses out of my budget fun and light. She guided me towards items in my price range, and again, never made me feel anything but exceptional with where I was at and what I was looking for. It feels like you are with a family member - loving and again, honest. -- which, when dealing with such a large decision is key. I cannot emphasize enough how much I appreciated it. She gave me tips on how weather and travel would affect each gown as I'm doing a destination wedding - so helpful! Chanelle would help me into a gown and then give me space to feel it out, take it in, and she would always remind me "You're not going to walk down the aisle in your 2nd or 3rd choice. You need to make sure it's the right one." When I finally found "the one" I knew it right away. She wasn't pushing me towards one gown or another, she was patient, supportive, and of course thrilled when I had. She let me guide what dresses were pulling me forward. Even as I debated the veil, she encouraged me to take time to think about it and feel free to contact them within 4 weeks to add it on if I felt strongly about it. She encouraged me not to rush to buy it that day just because of a discount sale that was running. She kept emphasizing she wanted me to feel good about it and to take my time finding what was right for me. I ended up buying it and am so glad that I did. I had so much time and freedom to hear my own voice and find what was right for me it made picking it an obvious choice. After, a lovely manager, Daniel, came out to explain the very generous pricing breakout and go through details of payment and fittings. As my sister and I waited to sign the final contract, an attendant we hadn't even been working with came over to offer us more champagne and told us to take our time and relax as long as we wanted. We ended up sipping champagne and watching the other brides for another 20 minutes. Everyone made us feel at home, welcome, and supported. Even the dear hearted guard at the front, and the receptionist. I couldn't be more thankful and more excited for this dress and my day. Chanelle even sent me a follow up email after congratulating me on my dress. She felt like an old friend, a family member, an honest confidant in your corner looking out for you. If an iconic Vera Wang is in your heart, reach out to the BH store and ask for Chanelle. She is everything you could hope for in a Bridal Stylist and someone there supporting you on the day you say "Yes" to your dress.
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July 2022 by Bella Rosa
I would give 0 stars if I could.... This place is offensive. When you are spending a lot of money on a dress you would expect them to cater to your needs- they did the exact opposite. I bought a dress and got it altered...when they sent it to me post alter it was a completely different dress. It was nothing like we had discussed in the initial fitting and they had 0 remorse or any motivation to solve the problem. No help, no nothing. They claimed there was "nothing they could do" and left it at that. It was easily one of the worst and most discouraging experiences of my life. I will never shop here again and hope these rude employees get a taste of their own medicine one day. Really really disappointing.
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July 2022 by Wendy Abrams
NIGHTMARE! Dress came in so bad and I was stuck scrambling for another dress 6 weeks before the wedding. the staff at Vera Wang showed ZERO empathy for my problem. I would never go back there and wouldn't advise my worst enemy to (well, actually, maybe my worst enemy..)
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May 2022 by Xu S.
Shout out to Chanelle! She is the best stylist that I had worked with through out my entire gown selection process! Even though I didn't end up choosing Vera Wang, the experience there was amazing! Chanelle patiently help me try out different styles and give very good advice. It is hard to find the ultimate gown, but Chanelle give no pressure at all and is very knowledgeable of the fabrics and everything that makes Vera Wang different. I would highly recommend her to be your stylist!
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March 2022 by Stephanie W.
I had my wedding in September 2021, so this review is long overdue. Vera Wang was my last bridal appointment, and the dress that I chose was the last dress that I tried on. I highly recommend that if you are seriously considering going with a Vera Wang dress, to make this your last bridal appointment as they offer a 10% discount if you purchase the dress at the initial bridal appointment. Given how expensive the dresses are, this is not an insignificant amount of money. I chose Vera Wang for a variety of reasons. One, the dress worked for me, and it was very flattering and fitted my personality. Two, it was very clear to me that Vera Wang was very professional and that there would be no problems with the dress on the day of the wedding. Three, I felt confident in their alterations department, given their reputation. Every single step of the process was seamless, and I am so happy that I chose them. On the day of the wedding, the dress was absolutely perfect. The quality of the dress and the fit was amazing, and this particularly made a difference in the photos. My wedding pictures and video were stunning, and the dress made a huge difference. I highly recommend paying extra for the service, quality of the dress, and professionalism. At the end of the day, you only have one wedding (hopefully!) in your life, so you want it to be as stress-free and perfect as possible. It is well worth the money!
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May 2021 by Neil M. Howard
Horrible experience.Beautiful dress that my daughter purchased 9 months ago ended up in a great disappointment due to awful service and fitting experience .After 3 fittings that she asked to have waist fitted firmly she was told you cant alter the waist size .The alteration lady was rude, did not listen kept saying this fits perfectly "i know better" .Both my wife and my daughter were not happy with the fit from the beginning .They sold a custom dress over 10K, promising it will fit perfectly. AFTER 3 FITTINGS NOTHING WAS changed drove 2 hours each way to be disappointed each time. Asked for water because it was hot in a dressing room .Understanding no water is offered due to covid but didn't have a bottle of water to give you when u left?Just rude and inconsiderate.
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January 2021 by Fay d.
Very friendly staff and wonderful service! Chanelle, Madison and especially Emily- they have all been amazing and super helpful and accommodating to all my needs in preparing my dress despite this pandemic. Looking forward to FINALLY wearing my beautiful one of a kind wedding gown this year. (Fingers crossed!) Thank you so much! You guys are the absolute best!!
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January 2021 by Kathryne Aye
Amazing customer service and attention to detail. Associates listened to my vision and helped me through all the COVID rescheduling issues.
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February 2020 by Rebecca B.
No joke - I went to probably 15 wedding dress shops before coming to Vera Wang. I am incredibly picky and refused to settle on anything - including the experience. If you have a chance to work with Grecia TAKE IT. She is amazing, these gowns are amazing, 10/10. lives up to the name!
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November 2019 by Simona Duca
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