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July 2024 by Haim Mizrahi
Worst location I've where been. The 2 employees were yapping and talking about their personal life's while helping customer. Took so much time and were very unprofessional.
Never coming back.
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July 2024 by Yo Ives
I love this place! The staff is so nice and amazing! I would totally recommend to anyone! ?
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July 2024 by Monica Miller
Scheduled/posted time to open 9:30am. Arrived at 9:30am- not open. I waited for 30 mins— still not open. People were lining up outside, many people left in frustration, me included.
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May 2024 by Gabriel True
Set aside like 3 hours if you want to mail a package through them. It’s a “one person office” which should honestly be illegal. Not open when they say and no staff to handle anything
I arrived at 9am to drop off a package. Not open. I come back on my lunch break and the line is moving at a snails pace. Only one person working and a whole bunch of elderly people in front of me. What should have taken minutes took up hours of my day and I didn’t get a chance to eat lunch.
USPS SHAME ON YOU for running a location like this disaster CLOSE IT DOWN
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May 2024 by PersianDutch
The young staff member was quite rude and impolite. The USPS needs to train her for how to treat the clients.
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February 2024 by parisa gohari
I went to this location to mail something to an address in los angeles. My envelope ended up going to Seatle. At the location they told me if I do priority mail, the delivery is next day. It has been 5 days and my mail has not reached the destination. I am a little disappointed with this location. I never had bad experience with other locations in Beverly Hills.
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December 2023 by Tonisha Davis
No issues with employees however I do have an issue with this place no longer being 24 hours. It was so convenient to come in at 2 or 3 am to pick up my mail. Now they’re closing weekdays at 6 pm and closed weekends. Such a hassle.
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October 2023 by Airam Cordido
Not sure what happened yesterday. I arrive at 9:30 as indicated online for opening hours. When I arrived several people were already there. We waited. At around 10 he heard a male voice tell us he will open soon like in 5 minutes. At 10:30 we were still Waiting for someone to open. At 10:30 a girl from the back told us no one from the front was there and that she could not open. Crazy! So not sure why there was no employee on a Monday morning. When I left still lots of people were waiting. I left my package with the girl fromThe back ????????
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August 2023 by Şeyda Kılıç
Very mean customer representative
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August 2023 by Jacques Cousteau
Great place fast and friendly
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July 2023 by Theresa Byron
Really like the workers here but not open at 10 45 am?
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June 2023 by Mike R.
I went in here and rap music was playing and the lady was talking on the phone with her airpods while she was helping me. I asked a question and she didn't even answer because she was so into her conversation. She needs to be fired.
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June 2023 by Darrell Turner
Very nice and helpful employees!
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May 2023 by L A.
They close random days and times. Also, most likely you'll be yelled at by staff. If you are thinking of renting a postal box or shipping from this location, don't! Go somewhere else.Patricia used to complain to customers but was nice overall. Now the newly hired younger woman is a 1000x worse. She yelled the last at me because I was already in line and she decided to close, after I drove an hour there to check P.O. Box. I had to get in line to for a shipment too. She ended up taking me and yelled I wasn't grateful for her taking me. I just needed a receipt for my shipment? It took 30 seconds? I didn't say anything. Then she proceeded to take the woman behind me of the same race as her without yelling at her. This is one of the many bad experiences here. There is definitely discrimination here based on your skin color and if she will help you when they decide to randomly close. That seems to happen often at this location when there is only one staff member. I have been told if they do not get lunch or bathroom breaks and they close because of it. US Postal service do better please and hire better trained staff and also hire more staff. The USPS send a replacement if someone calls out sick. Should always be more than one person working the counter. In defense of postal workers everyone should get bathroom breaks and lunch. Unfortunately, they close this office now where the post boxes are, as it used it be open 24/7. I can't come on the weekends anymore or after hours to get my mail. Since I live about 20 miles away now these are the easiest time. When I'm in area for work I can't get there until after 5!!I'm a long time customer here and had same box for many years. I don't want to change it as I receive mail here. I have yet to file a formal complaint but think it is necessary at this point. Hope others with horrific experiences will do so. USPS please audit this location. Isn't it illegal to close during posted business hours? Also you should keep P.O. Box area open 24/7 as promised when I rented my box.
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March 2023 by Trina M.
Today has to have been one of the ugliest, most emotionally abusive in public and out-of-the-blue interactions I've ever had. I started out with a cheerful greeting, and ended up with the character bringing her supervisor out who silently continued to observe her abuse. I was standing in line patiently waiting my turn. The person in front of me had offered me the next spot but I wasn't ready yet. I thanked her and went to the back counter to put my envelope together. When I was done with their pen I offered it to an elderly gentleman who was needing a pen. While I was at the back corner work counter I took off my new prescription sunglasses and put on my inside glasses to be polite. This was a super important package that I was preparing for the consulate, and I forgot I put the new sunglasses down and they're white so they blended into the counter. As I finished preparing I went back to the line and was "next". Then the person who was initially behind the counter seemingly "supervising" came out through the door near the counter where I'd been working and told me she would get me the postage I needed but took me out of line (even though I was next). This person walked me to the front counter then went back through the door behind me walking past the counter where I'd left my glasses (I didn't realized this yet). Now at the counter I told this person I actually needed help getting my full zip code (something other postal workers have helped me obtain in the past). This person with a rude attitude, said I should "google it", that she didn't have access to that information. And then told me she couldn't guarantee overnight delivery on my USPS Express Mail package even though the other person who'd initially greeted me had said that Express was their fastest, overnight service. I tried to describe my previous experience with the postal service, Express Mail and consulate and she told me "that was before, this was now" and she could "only sell me stamps, that she was there to inform people". I then said and truly in a pleading not crappy tone "I am asking for help, I really don't have time to argue about my past experiences, I'm on a deadline, I have a non-refundable airlines ticket that hinges on this package being delivered overnite"... by now because of her denigrating, derisive tone and attitude I'd begun to shake. I had started out asking for help and she became irate with my need for that. As more customers, up to seven by this point, had been helped by the other person behind the desk I told the nasty person that I didn't want to speak with her any more that I would ask for help from the other person. Now loudly she told me I "wasn't letting her help" me. I was on the verge of tears and moved away from her counter and now was waiting in line for the person who was now helping the 9th person who'd been behind me. This is when I noticed I did not have my new prescription glasses. I went back to the work counter and they were gone. This is a small space, no one who'd come behind me had gone to that counter to work. No one while was being abused had said "oh did someone lose their glasses". The only two people who'd walked back and forth to or past that counter had been me and the person now abusing me. I was now crying. Prescription lenses are expensive. And I was about to miss my consulate appointment. I was saying to myself "oh no, oh no, these were new. I can't see with out them"... when the up-to-now silent supervisor asked me "are these yours" and he held up my sunglasses picking them up from behind the service counter where the abuser had just been standing while harassing instead of helping me. Because this person was so abusive, I had almost left before realizing that I didn't have my sunglasses because she had gotten me so upset. If I'd left to go to another post office for the help I'd received in times past,
