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October 2024 by Frank G.
This is long long overdue. But, I've been coming here for years, because this is the only shoe that could possibly fit my wide feet and orthotics. Lisamarie is the very best. My situation with my difficult feet takes a little longer for me to feel comfortable. And yet, Lisamarie is always willing to take the time to help me until I make my final decision. I especially enjoy coming to the sale, and scoring something in my size. See you all soon.
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October 2024 by Dee Havior
In July of 2022 I came into your store with my daughter who was 16 at the time. The store associate Jimmy was an excellent representative for the company! He was extremely attentive, polite, knowledgeable, & helpful! We enjoyed our experience so much!
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September 2024 by Juan Estrada
Honestly, I hate writing a bad review… when I walked into the store the gentleman that attended us they didn’t seem too happy to do so and I’m used to it so I brushed it off. Anyhow I purchased two belts both of them which had to be cut to size when the gentlemen originally marked them, they were too small. I told him please remark them which he did and he had to take them to the back to have them cut anyhow, after I got home and wanted to use them come to find out that he ended up cutting him the original size that he marked them, which was two sizes two small… now I have two useless belts in my closet
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June 2024 by Arial Olsh
James, the salesman at the Ferragamo Beverly Hills location is absolutely spectacular. He was beyond ready to help my family, so professional, attentive, and charming. My grandfather needed a few sizes with belts and pants, James was ready to help him with whatever he needed. I highly recommend James for whenever you go to the men’s section of Ferragamo, wonderful person and does his job amazingly. We hope to see him again.
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June 2024 by Ilker Oguzhan
I recently had the pleasure of visiting Ferragamo, where I received exceptional assistance from James. His attentive and knowledgeable approach made my shopping experience truly enjoyable. He went above and beyond to ensure I found exactly what I was looking for, and his genuine enthusiasm for the products was evident throughout. James's professionalism and dedication are a true asset to the Ferragamo team. I highly recommend seeking out his assistance for anyone visiting the store. Thank you, James, for your outstanding service!
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May 2024 by Zoe Amaris Comia
Happened to me
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February 2024 by Monica G.
It's not often that you encounter someone as kind as James while shopping in Beverly Hills. He made our shopping experience spectacular with his in-depth knowledge of the collections as well as the genuine warmth that he exudes. He makes you feel welcome and treats customers like kings and queens. Thank you for your excellent customer service and for making us feel so comfortable.
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January 2024 by Chris Banning
My wife has a couple of Ferragamo items and recently felt like getting a pair of Sunglasses there. She had noticed a very nice design a couple of years ago at the Ferragamo store in the Beverly Center. We went to the Rodeo Store location last week to see what they had to offer. Free parking around the corner in a large above ground structure. There were lots of people walking around, probably mostly Tourists. The Ferragamo store is well lit and organized nicely. Many staff members eager to assist await you inside. We looked at at the Sunglasses display for some time until Jane found the perfect pair. They were strong, stylish, and fit her face perfectly. She was very happy with her purchase. This is a beautiful store and is surrounded by other similar establishments. Highly recommended.
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December 2023 by Elizabeth S.
We came to Ferragamo to pick up several items for Christmas and left empty handed due to the rude service. We were followed around the store by an unhelpful associate who treated us like he expected us to steal something and who seemed more interested in trying to get us to leave than assisting us.
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December 2023 by Angelica R.
I was at Salvatore Ferragamo for my first time with my niece visiting from Mexico. We were greeted by Sabrina who was very welcoming and helpful. I have never shopped on Rodeo Drive. as it is not in my budget. Sabrina made my experience a memorable one. Very professional, attentive and sweet. Thank you Sabrina.
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November 2023 by Paul Vogel
Wonderful luxury goods and exemplary service
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November 2023 by P KV
I was helped by Jimmie Enciso, and within 3 mins of me being in the store he sold me on stuff. This was a long time ago I just found his business card in my wallet so I had to take time out for my man Jimmie.
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October 2023 by Steve P.
The next time you're in this store ask to work with James. He was super.
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July 2023 by Arash Aziz
I have been a loyal client of Ferragamo for a long time. I have a wide range of Ferragamo products, most of which are imported from Europe. Occasionally, I visit the Ferragamo store at Topanga mall. However, today I decided to go to the Beverly Hills store to purchase new products and have my shoes repaired, as they were damaged at another store. Unfortunately, I had a negative experience with the manager, Joshua. It is disappointing to see a store manager who lacks professionalism in such a luxury brand. Without understanding the issue, he simply gave me the vibe of “leave the store“. I felt like his manner of speaking was disrespectful and offensive towards me and my wife. Even when I expressed my concerns about his behavior, he responded dismissively, suggesting that there could have been a better way to handle the situation. Instead of apologizing and addressing the reason for my visit, he gave off a vibe, "leave the store." I have never experienced such a level of disrespect from someone who not only lacked respect but was also rude to us. Despite driving 40 miles to visit this store and purchase new shoes and other items for my wife, I intend to escalate this matter to the headquarters.
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July 2023 by Dywanda Bucknor
The staff super friendly and helpful. I love they know the history of the brand.
