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March 2024 by Carmela B.
It's no wonder this place is low rated. Horrible customer service. The pharmacy is the only good thing here
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March 2024 by Lisa H.
The absolute SLOOOOOOOOOOOOOOOOOOOOOOOOOWEST Pharmacy even though I'm counting at least 15 people running around back there. It's the worst. It takes forever to be helped. Forever to drop off. Forever to pick up. Forever. If I didn't live walking distance to this location I would NEVER come here. The above was written months ago and I never posted. But tonight I have to reiterate how poorly this pharmacy is managed. The ER called in the Rx - when I arrived 30 min later I was 2nd in line. Even being that close it took me 30 min to get to the register. Then they told me it was never even processed. It is now another 30 min later and I'm still waiting for EYE DROPS. This pharmacy is the worst. I hardly ever review on yelp but this place deserves negative stars.
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January 2024 by Sarah S.
God I just love this Rite Aid. I'm so serious, I've seen a lot of awful Rite Aids in my life and this one rises above... everytime.
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January 2024 by Lorrie M.
Just phoned to see if this Rite-aid remains open. The ONLY PHONE NUMBER ON LINE IS ONLY FOR THE PHARMACY. And there is no choice to get to the general store. And the pharmacy person was...well, unhelpful, blank, duh! Said she didn't know if the store was closing but the pharmacy was open. Needless to say when I asked if their shelves were full, or stocked or anything ...it was like talking to a baaaad DMV office. Or a TSA officer who was not paid to interact. I CAN'T BELIEVE ANYONE WOULD EVEN TAKE A PRESCRIPTION THERE!
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January 2024 by HRH Tatiana Voukitchevitch
Everyone is EXTREMELY EXCELLENT!
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December 2023 by Amanda W.
The worst pharmacy ever. They didn't tell us they couldn't have an antibiotic prescription filled (after calling several times) and now my dad is severely sick after waiting for this prescription for multiple days. This pharmacy should not be allowed to operate due to their severe gross negligence. Horrible.
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December 2023 by zalman chayo
Always has ample parking and was very clean and easy to shop at
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December 2023 by Jann M.
Very poor prescription services they make you wait in a long line for over 20 minutes and only have one or two cashiers poor service It is convenient I have been going there for 40 years so I continue but they are snippy in the prescription department
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November 2023 by John S.
After using this Rite Aid's pharmacy for about 10 years, it's finally time to find a new pharmacy... for the past couple of years, they have been unable to fill my prescriptions without issue. I regularly get notified that my prescription is ready for pickup, go to pick it up, only to be told it's not ready. Regularly recurring prescriptions are filled late almost every time, leaving me without them for 2-3 days every month. I've also experienced the very long telephone hold times and apathetic employees that other reviewers mention, but the fact that a pharmacy cannot reliably supply necessary medication is the deal breaker.
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November 2023 by melinda york
RITE AID BEVERLY HILLS on Canon Drive is simply the best drugstore anywhere. They really go the distance to help customers and the pharmacy is usually a quick turn around . Where would we be without our Thrifty Ice Cream! This is one drugstore that we need to STAY OPEN, and I implore you to make a visit as soon as possible to show our desire to keep them in business in our city.Reasonable prices, deals, promos, make up, food, school supplies, seasonal gifts and decorations, liquor, ...etc etc. GO TODAY, ENJOY...!!!!
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November 2023 by Arthur Lerman
An incredible, for me, pharmacy. It's like the old days at a pharmacy. A very big store, a medium sized pharmacy, but everything is always ready on time, and they're more than happy to chat about everything that I receive or need. I enjoying I enjoy going there very much!
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November 2023 by Wendy Nystrom
The pharmacy is the absolute worst. I tend to avoid coming if I can, but sometimes you just have to.So, the latest, script called in at 10am.Called the pharmacy at 11am, asked what I needed, gave all of the information and was put on hold.They forgot about me.Someone finally came back, asked me all of my information again and said it was going to be processed. Should be 30 mins.So, I gave them 60. 30 minutes more than what I was told.I arrive, waited in line and *shocker* it was never processed.So, I sit and wait.Moving all scripts to Pavilions. No more excuses.
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November 2023 by Parnaz Aurasteh
Worst pharmacy experience. They never have the Rx ready when its called in and when our daughter needed an inhaler and the doctor called in the breathing chamber for the inhaler. They didnt bother to tell the doctor or is rhat they dont have it. We went there needing to give her breathing treatment and we couldn’tThey said they didn’t think to call the doctor and tell him!! So irresponsible
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November 2023 by Amy M.
Walked in and thought this was a very fancy Rite Aid! With its sparkly clean, polished, tiled floors. The pharmacy has lines and the checkouts have lines. Also, lots of seniors here so things seem to take longer. Be careful in this parking lot, as there are also seniors who are driving or walking quite slowly. I wouldn't come here unless I had no other option. Money order is cash only and there's $1.19 fee. I dislike that yellow post next to the parking ticket scanner machine because you will need to unbuckle and open your car door to scan your ticket.
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October 2023 by Natasha J.
Worst pharmacy experience. They never have the Rx ready when its called in and when our daughter needed an inhaler and the doctor called in the breathing chamber for the inhaler. They didnt bother to tell the doctor or is rhat they dont have it. We went there needing to give her breathing treatment and we couldn't They said they didn't think to call the doctor and tell him!! So irresponsible
