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March 2024 by Gabe Hisem
Great experience and everything I wanted. Smooth transaction with Michael. Responsive, personable, and professional. Highly recommend Polestar LA.
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March 2024 by Michael Paul
Was going to various dealerships looking for an EV and ended up with a Polestar because it was a no nonsense, no pressure, haggle free experience. Mike was great in helping me get the exact car I wanted at the right price. One of the easiest car buying experiences I've ever had.
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March 2024 by Ron Roe
Excellent service from Michael, not pushy and very accommodating. Really happy with the car and the price!
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February 2024 by Shannon Enochs
I had the pleasure of working with Andrew Ellen at Polestar, and I'm compelled to share what an exceptional experience it was. Andrew's kindness, expert knowledge of the Polestar 2, and genuine enthusiasm made the car-buying process not only seamless but genuinely enjoyable.If you're considering a Polestar, Andrew is the go-to person. He made our experience truly memorable, and we're now proud owners of the incredible Polestar 2.Thank you, Andrew, for your outstanding service and for being a standout representative of the Polestar brand.
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February 2024 by Christopher Hawley
Finding a car dealership like Polestar Beverly Hills is a rare gem in the industry. Unlike the stereotypical headaches associated with car shopping, Polestar offers a refreshing experience. The staff, far from typical salesmen, prioritize customer satisfaction over sales quotas. My interactions with Michael Barry exemplified this ethos, as he patiently guided me through options and made the process painless. With modern conveniences like discussing options over the phone and personalized service, Polestar Beverly Hills sets a new standard. If you're seeking an electric car without the hassle of traditional dealerships, look no further than Polestar Beverly Hills. Highly recommended for a stress-free buying experience.
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February 2024 by JOE THOMAS
Fantastic Experience at Polestar Los AngelesI recently had the pleasure of leasing a car from Polestar Los Angeles, and my experience was nothing short of exceptional. I want to express my gratitude, particularly to Andrew Ellen, who played a key role in making this process smooth and enjoyable.Customer Service: ⭐⭐⭐⭐⭐Andrew Ellen went above and beyond to ensure I had all the information I needed and addressed any concerns promptly. His knowledge about the Polestar lineup and their leasing process was impressive, making the decision-making process much easier for me.Professionalism: ⭐⭐⭐⭐⭐The professionalism exhibited by Andrew and the entire Polestar Los Angeles team was outstanding. They were courteous, patient, and genuinely interested in meeting my requirements. The transparency throughout the leasing process was commendable, creating a trustworthy and positive atmosphere.Car Quality: ⭐⭐⭐⭐⭐The Polestar 2 vehicle I leased exceeded my expectations. The attention to detail and quality of the car showcase Polestar's commitment to delivering top-notch electric vehicles. I couldn't be happier with my choice, thanks to the guidance provided by Andrew.Overall Experience: ⭐⭐⭐⭐⭐In conclusion, my experience at Polestar Los Angeles, especially with Andrew Ellen, was excellent. If you're in the market for a premium electric car and a seamless leasing process, I highly recommend paying them a visit. Kudos to the team for setting a benchmark in customer satisfaction.Thank you, Polestar Los Angeles and Andrew Ellen, for making my car leasing experience a memorable one!
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January 2024 by Daniel Chuang
Great buying experience thru Andrea!
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December 2023 by Johan Loekito
I recently had the pleasure of ordering a ‘24 Polestar 2 from Polestar Los Angeles and it was the most seamless car-buying experience I’ve had. I cannot express enough how straightforward and surprisingly enjoyable the entire process was.First and foremost, I want to extend my heartfelt thanks to Robert, the outstanding associate who guided me through the entire process. Robert's knowledge about the Polestar 2 and the ordering process was impressive. He was very responsive to my calls and texts and was able to answer all my questions. He truly made the entire experience feel personalized.Booking a test drive via the website was another highlight. I’d read and watched countless positive reviews and videos of the MY24 Polestar 2. But taking it for a spin around the block and experiencing the refined ride and the high quality interior really sealed the deal (I came from an Audi S3). I placed my order that same night.The ordering process was remarkably straightforward. Everything was done on the Polestar website. The transparency in pricing and the absence of hidden fees was refreshing to see, and frankly, one of the deciding factors for me.Fast forward to 3 months later, the handover process was a breeze, thanks to Robert's meticulous preparation. All the necessary paperwork was organized and ready for my review, and Robert took the time to walk me through the features of the car.In conclusion, my experience at Polestar Los Angeles was nothing short of exceptional. The combo of a superior EV, a straightforward ordering process, transparent pricing, and the invaluable assistance of Robert made this journey a delight.
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December 2023 by Clay Malcolmson
Had such a great showroom experience- Robert walked me through all the models and options available… I learned so much about Polestar/electric vehicles in general. Very grateful for all the time he gave!
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December 2023 by Aaron Schoonhoven
Great experience with Robert. Easy, straightforward process, fair and transparent pricing. I love the car!
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December 2023 by Andy Covarrubias
I had an another great experience at Polestar. This is my second Polestar. Thanks to Reza and Andrew. They have been most helpful and accommodating with my purchase. I can’t wait to the Polestar 4 to come out this fall.
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December 2023 by Eduardo Galvez
I recently leased a 2024 Polestar 2 from Los Angeles Polestar. The lease process was easy with the help of Andrea Parks; her experience made me feel that I was dealing with the right person. She was friendly, accommodating, and knowledgeable about the car. Andrea took the time to explain all the features of the car and answered any questions I had. The car was in excellent condition and drove perfectly. I had no issues with the car and was very pleased with the overall experience. I would definitely recommend Andrea Park to anyone who wants to lease or buy a Polestar 2. Also, I want to thank Reza Fatemi, general manager, for his hospitality and good attitude.
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December 2023 by Jass Stewart
I can't overstate how fantastic Andrea is. Long story short. She and I have been communicating since October 2022 when I first ordered a Polestar 3. The car was scheduled to be delivered in October 2023. During that time, she kept me updated on things and was an amazing professional. At some point, Polestar announced the 3 would be delayed until Q1 2024. I couldn't wait that long, and ended up ordering a BMW iX50. However, my experience with the BMW dealer couldn't compare to the attention I received from Andrea. I came very close to purchasing a Polestar 2 (not my favorite design or size), but was compelled to consider it because of Andrea's customer service. I ended up with the iX -- love the car. But without question, when my BMW lease ends, I'm giving Andrea call. She's absolutely amazing.
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December 2023 by Captain K
Andrea was EXCELLENT at explaining all aspects of the car, and making the transfer smooth and professional. She even remembered to transfer my vanity plates! Thanks Andrea
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December 2023 by R Bragin
Best car and best car purchasing experience I've ever had. Andrew Ellen is a terrific salesperson (and person!). Really felt taken care of. He and Reza were great the whole way, even when I changed my mind about the color of my Polestar 2 after ordering and wanted to wait to take delivery until the new flexible lease took effect. Icing on the cake, I absolutely love the car! I am recommending the car and Polestar LA to all my friends (many of whom previously bought Teslas and, like me, are ready for a change).
