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January 2024 by Mary K.
Heed the reviews! They are awful. I started with a new doctor who sent my prescription to Pharmacy 90210 for a compounded medication. I have used another compounding Pharmacy in the past (LA Compounding), but thought I would give them a try. I picked up a 30 day supply of the medication, and was a bit surprised by the price ($375), but as it is a new medication I thought that must be why. I can submit to my insurance and get half covered, so I thought it would be OK. It took me several calls and email to get them to send over the information necessary to submit, but the pricing info was absent, even after I asked several times and sent over the form from my insurance. Fast forward to my next Dr. visit, when I asked why that particular medication was so expensive. He said "that seems unusually high." I had the same prescription sent to LA Compounding, who charged $135 for the same 30 day prescription, and validated that the $375 seemed really out of the ball park. They also said that their pricing was on par with the market. I called 90210 and asked to speak to a pharmacist - I thought perhaps they made a mistake. Nope. The pharmacist was rude, condescending, raising his voice and talking over me when I tried to say anything in reponse. I finally hung up. The gist of what he said that that is their price, and other pharmacies can charge what ever they want, which I suppose is true. They seem very disorganized and their prices are crazy. But the response of pharmacist was disrespectful, unprofessional and felt assaultive. Stay away. LA Compounding provides incredible customer service, they have fair pricing, and they don't yell at you.
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December 2023 by Susan Allen
love SEAN! and his staff. Sean has been there for me in a pinch. I highly recommend this pharmacy
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November 2023 by Fraulein N.
This is by far the worst pharmacy I've dealt with. My doctors office uses them. They never fill prescriptions on time, even if you give them 1 week and when you complain to Sean all he does is come up with a multitude of excuses. I never have a normal experience with them. I've never hated a pharmacy... I hate this place!! My doctors office has had so many complaints they are moving patients to another pharmacy.
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August 2023 by Simon F.
This place always come through. My office was down the street so I would pop in every so often to grab a snack or pick me up drink. Found out they do deliveries and now use them for all my prescriptions delivered to our house. Always on time and more importantly a friendly and smart staff that gets it.
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August 2023 by Priscilla C.
This is such a great Pharmacy! They have everything and on top of that the Manager Sean is so knowledgeable and extremely helpful. Myra was such a delight in helping me understand how to use my compounds and what a click is . I will be constantly coming back to this pharmacy .
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August 2023 by Ragan Reviere
My review echos many others. This is a horrible pharmacy with terrible customer service. The manager is not open to addressing the concerns of his customers but rather makes excuses for the poor quality of service while berating his clients. They will ignore your order, not follow up and then yell at you when you address your issues. I will be working with my doctor to find another compounding pharmacy. No business with such disdain for it's clients deserves more business.
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August 2023 by Ray R.
My review echos many others. This is a horrible pharmacy with terrible customer service. The manager is not open to addressing the concerns of his customers but rather makes excuses for the poor quality of service while berating his clients. They will ignore your order, not follow up and then yell at you when you address your issues. I will be working with my doctor to find another compounding pharmacy. No business with such disdain for it's clients deserves more business.
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July 2023 by Celia Margison
Terrible Service. They make you hold forever and then tell you to call back because no one is available. For a small Pharmacy one would think they would be polite and not like the large chains.
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July 2023 by Madame C.
A clown show -- so incompetent that it looks as if the staff are trying to make it fail
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May 2023 by Pattye A.
When I was in dire need of my hormone, weight loss medicine and creams or they order things I want, I found the staff at Pharmacy90210 and Dr. Sean to be the best! I get my prediabetes medicine and my boyfriend gets cholesterol and ED meds. The staff here go out of their way to help with finding the right durable equipment I needed here and supplies I need, and when my insurance didn't pay, it was reasonably priced anyway! Dr. Sean and the staff at Pharmacy90210 always get my orders right when prescriptions are sent by e-fax. I really appreciate everything they do. Pattye Anderson
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May 2023 by Tony B.
Beware this pharmacy is run by a greedy owner , who buys the cheapest drugs possible to dispense to his patrons to increase his bottom line. Most are made in INDIA! under American names micro companies! you may say what's the difference with generics Well the problem is the fillers that are in the drug they cause the obsorbesion problems in people. That's why people say oh same Drug Same MG But is not helping like before. Plus he switches the generics on you without informing . When you confront him about this, he claims ohh I don't have to give you the generic band that you like , FDA approves all generics so take or leave it attitude . Better of going to Walgreens much better service and less attitude corporate run. Don't get fooled by the Beverly Hills name his generic drugs are not made in Beverly Hills..Plus he is way under staffed most. are running around like monkeys in a barrel . hire some decent help' cheapo' furthermore in his aggorgance stated I have 10.000 customers . really and how many techs and pharmacist do you have to cover the demand!!! GREEDY MAN. Remember he is not the only GAME in town.
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March 2023 by Imad I.
Even 1 star is too much for this pharmacy. Absolutely the worst service you can think of. They are consistent in being very rude, you can never get a hold of them by phone and as soon as you walk in you feel the bad energy. All of this clearly comes from that male GM/owner, he has such an arrogant attitude and that clearly rubs of on everybody else that works under him. I don't understand how they are even allowed to operate this type of a business. Wish there was some kind of inspector or organization that could be able to strip them from their license and shut them down. When you're in the business of dealing with people that are sick and vulnerable you should be extra polite patience and friendly, not aggressive angry and arrogant. If you're sick pls don't go here unless you want them to make you feel worse.... On the way out somebody approached me and said he also had the worst experience with them and there are other pharmacies in the area that he goes to now. I usually never go on yelp but the way this manager or owner spoke to me was so extreme that I couldn't imagine this was his first time. Reading so many bad reviews of others on yelp confirms my suspicions and shows how normal it is for them to misbehave with customers on a regular basis. Very sad that people that work in health care can operate like this and get away with it.... Mickey Fine Pharmacy is around the corner and they are great apparently
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March 2023 by Yeo P.
Doctor called in the Prescription on Monday, I showed up on Thursday morning to pick up, was made to wait 35mins...and almost had to come back due to the fact that some of us are actually using our work break time to do errands and had to forgo food to pick up prescription.She filled it in 1min when I said that I had to go. why did you make me wait when you could have done it. I really do understand that the pharmacy is busy. But when you have someone actually there and waiting, how long was I suppose to sit there? Anyhoo! This is why I go to CVS...
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February 2023 by bee t.
What horrid service! I waited at least 15 min inside this pharmacy then had a pharmacist come out to ask if she could help me. I told her what I needed as a compound product. She said she needed a RX and as I started to answer that I would have my dr fax a RX, her phone rang, which sent her scurrying away. She didn't come back and I decided to get a card as it seemed phone calls received more attention. Plus I had another appt. I called about 20 minutes later. I waited 32 min. 4 different people then answered and asked if they could help me. I answered all 4 people with the same answers. Finally a female person asked me what I needed. I told her and asked what it might cost. She told me the pharmacist who knew prices would be in tomorrow. I asked for a return call. As I was giving my name this person asked why I had such an attitude! I told her I had been waiting 30 minutes and different people were asking me the same questions and leaving me to wait again. She had the rude attitude to tell me she couldn't compound my drug if I had such an attitude! If 4 different people did waste their and my time being so inadequate, maybe customers wouldn't have to wait so long! This person then hung up on me! No wonder your ratings are not any higher. Your company, and I am speaking as a business owner, has a poor attitude in the inefficient and rude employees you have! The female who told me she couldn't compound my product couldn't do it anyway because she is a pharm tech at most and more likely a retail salesperson. Your company needs to realize employees are the face of your business and if that face is rude to you, their business is lost and whoever else they mention how poorly this encounter with will not patronize this business.
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January 2023 by DeAnna Postil Krawczyk
I am giving this a 2* because PRIOR to the last few months, I have had many good years with this pharmacy- Otherwise, I would not give 2 stars. In the last year, the customer service is greatly lacking and the ability to communicate directly and effectively is NILL! It takes too much time to get my monthly prescriptions correctly delivered. I had a dispute with them and I spent 3 months calling and trying to work things out~ Sean did not take any responsibility and after 8 years as a loyal customer, it was sad to see his way of dealing with customer service. As a small business owner who relies on my cherished clients, it was most disappointing to experience 'their way'. Looking elsewhere...
