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February 2023 by May Censullo
Josie and Serene are AMAZING! I've been coming here for years and I refuse to go anywhere else. The girls are extremely professional and knowledgeable about their products & treatments. My question / concerns are answered every time and I never feel rushed. Not to mention, they never push products, they only suggest things I ACTUALLY need in my routine. I see Josie for a facial every 6-8 weeks and every single time after, I have at least one person comment on how amazing my skin looks. I refer everyone & their mother to these two ladies ?Nothing but positive things to say!
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January 2023 by Chad J.
Such a great experience at every ZO I have been to. Just popped in with a emergency zit and they squeezed me in. ( no pun intended ) I met with one of the providers and she injected a shot that cleared it up right away. I have always had such a good experience with Zo. Highly recommend for all your skin care needs.
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December 2022 by Kerry A.
Thank you, Jamison, for my glowing skin! I went to Jamison for the C02 resurfacing laser 5 weeks ago and my skin looks fantastic. I have not been wearing make up and get so many compliments on how good it looks. Jamison was professional and kind and made sure to check in on me everyday for the first week to see how the healing was going. He also put me on Zo Skincare Products which really helped. The front desk staff is great too!
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December 2022 by Rome P.
Honestly this review is long overdue. I've been on a skin care program that was customized for me by NP Jamison, and my skin has NEVER looked this amazing. Jamison is super knowledgeable about each content of the products which really helps him to create a program for you. He's super sweet. I absolutely love my skin. I never have to wear moisturizer because I'm just so naturally hydrated, but never oily, since being on this program. It is a bit pricey for products to get started, but worth it. I love it!
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December 2022 by Keri H.
Welp, she did it again!! Went for my monthly facial and skin care services. Rady made my skin glow once again. She always goes above and beyond. Plus, she is such an intelligent and beautiful human being!!! Please go see her, I promise you will be glad you did. I've been using ZO skin care for years religiously. They truly are the best medical grade skin care products out there.
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November 2022 by Jennifer C.
I usually go to the ZO skin centre in Laguna, but go to the BH location when I'm in the area. I love this place. The vibe is great and all the staff are so professional and accommodating. I've seen both Serene and Jamison and they both are excellent at their craft. Both are highly knowledgeable about the products and always recommend what is right for my skin at the right time. I am constantly getting compliments on my skin and although I am in my mid forties, I often get carded! I do believe this is because of the combination of skin care treatments and products at ZO. You will not regret going to any of the ZO locations. They have me as a customer for life!
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November 2022 by Margarete A.
Where's May?I have been a client of Dr. Obagi's office for many years. I was called numerous times over a few week's time to purchase more products. Annoying to say the least. Especially since I just purchase products weeks before. When I called for a consultation, to my dismay, I found out May was no longer working there. I was given the choice of Serene or Jamison to consult with. I spoke with Jamison. I had been a client of May's for years. I am used to her guidance, expertise, knowledge of ZO Obagi products, her professionalism, and her patience. Nothing but the most positive experience with May. I am sorry to say, this same experience did not come through with Jamison. He reviewed my history and said, "May liked to push products". WHAT! He lacks full knowledge of all the ZO Obagi products he is trying to sell. It took this office numerous phone calls to place my order. Normally I did this all through May. I would discuss what was the corrective measure for my skin and place the order with May.It is now a many-step process, with several phone calls and too much wasted time. The entire atmosphere and office flow are off. Something is missing. Oh, wait - of course, something is missing. Where's May!
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October 2022 by Sherna L.
Went for laser hair removal and got my pigment removed. I'm African American so this is the last thing you want to happen. Was told it would take a week, then told 90 days, pigment still not returned more than 90 days later. Be careful if you go here for laser hair removal, as the right laser was not used on me. Now the hair is returning and I am still dealing with trying to heal where the laser burned off the pigment. Such a terrible thing to have to deal with. It's sad we still don't have places that you can trust for this type of service for our skin type.
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September 2022 by David H.
I was in LA visiting friends and overdue to have my Dysport done. A few friends recommended I reach out to Jamie and I am glad that they did. He took the time to talk with me about the areas I wanted addressed and make a few suggestions. It was great to have him listen to my preferences and he did an amazing job. I would definitely recommend.
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August 2022 by Emma O.
I use all the products that Serene has recommended- its been 5 months of using products, $2900 so farJosie does my facials monthly, $200 Serene did my clear and brilliant laser, $500 Much happier with my skin now :) I recommend everyone with skin issues to get them fixed here ! Ill be a customer here forever :) !
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June 2022 by Bea N.
The best experience I have ever had every time I come! My go to injector is SERENE! She has been injecting me for years now! I only trust her hands and honest opinion every time I'm sitting in her chair! She never leaves me unsatisfied with results! You won't be disappointed- she gives you exactly what you ask for!
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December 2021 by Darlene Radell
Loved this place until they got rid of my favorite person. Will not be returning.
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October 2020 by Teri Ross
I found this place initially through yelp. I of course checked out the reviews before committing to getting my hair laser done with this business. I love it the environments and am pleased with the service.
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May 2020 by Leila A
If you have MELASMA - SEE DR. OBAGI and his team! If you just want PERFECT SKIN - SEE DR. OBAGI and his team!For 10 years I suffered with Melasma that covered over 80% of my face. It was depressing to look in the mirror every day and not recognize myself under all of that pigment. I spent thousands of dollars, trying every product/treatment/laser/DIY solution over the years. Nothing worked. Some of it likely made it much worse. After all the heartbreaking fails, I decided to give up trying to fix my skin.But, I had heard about the wonders of the ZO Obagi Skincare line since my early years (when my skin was perfect) and how it fixed Melasma so, I told myself I would try this last thing and if it didn't work I would give up.Thank GOD I gave it a try! This man is a skin genius. He actually knows and understands (in a magical way) skin. He sat down with me (he's the sweetest man) and in roughly 45 seconds had diagnosed my skin issues. There are two types of Melasma (who knew) and I had both. Awesome.He drew a diagram of what was going on under my skin and then did something no other Dermatologist had done in the past. He gave me an ACCURATE diagnosis!!!!In literally three weeks - with ZO products - the Melasma was 90% CLEARED! Once I completed the treatment with a peel the Melasma is 99% gone. This was the best money I have ever spent.I probably owe him my first born for the gift he gave me of beautiful skin. I am so happy I would marry him if he wasn't already married to the most beautiful (she goes to him for her skin too) woman.The products work. The treatments work. The ladies who work there (hi Renee!) are absolutely incredible, supportive, and knowledgeable. You know you are in the best possible hands from the moment you walk through the door.The side by side photo attached is my before and 26 days after using ZO Obagi products prescribed by the doctor and the other photo is about 4 months after my peel (still a little pink). Melasma gone.
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January 2020 by A Beautiful Day
Don’t go there! I hadn’t problems with my skin, I just wanted to go for professional home care products instead of my Chanel routine. I’ve bought the travel set and after a few weeks of using this products - I’ve got the problems!!!! Acne!!!! What???? Ok, I went to see the specialist and discuss this situation. That’s how I met Maya. She was rude telling me “Your skin is too bad! You need to buy our stronger program”, “You should use scrub everyday!”. What???? Are you sure? I have a sensitive skin! To make a long story short. My opinion: they care only about selling you more products. The motto: “Let’s make your good skin look awful and then let’s make it great again”. Not for me, thank you!
