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January 2024 by Autilia Acanfora
Nearby activities: Very close to Rodeo Drive.Safety: Very quiet area.
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January 2024 by Carol Livingstone
Hubby and I just stayed three nights in a king suite and really enjoyed it. Our rooms were clean and spacious and very modern. Best of all was the lively bar with Bob Dean, an entertaining bartender (you'll make his day if you ask for a "rusty nail"); we really enjoyed chatting with other guests (and some locals) at the bar and at breakfast. The Mosaic is easy walking distance to Rodeo Drive and lots of great restaurants. It is on a very quiet residential street and we enjoyed being able to open the windows .I've given only 4 stars for service because we reported that the TV in our living room had garbled sound after our first night, but no repair was made during the next two days of our stay. That was the only problem we encountered during our otherwise delightful stay.We will certainly return here whenever we visit LA.
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January 2024 by Mayi Moran
BAD BAD BAD! Never again and I don’t recommend this hotel! The room smell so bad, no towels in the room when my husband call to get towels the guy say I’m sorry and I will “try” to give you TOWELS!!! Come on!!! Ridiculous. We arrived at 1am and no towels in the room! They need to do something to clean the room properly and check everything is in order before the guests arrived! Don’t visit this place!
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December 2023 by ginger martinez
Very cute and clean hotel. Our room was very clean and super cute. My only issue was the paper thin walls. Could hear neighbors as if they were in our room. If cleanliness and updated rooms are important, this checks the box. If noise is an issue, look elsewhere.
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December 2023 by nathalie h
NANearby activities: Near to shopping center
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December 2023 by Jeannie Knapp
For me the staff were amazing very inviting, but for the price of the hotel I was expecting so much more. My room was on the fourth floor and it smelled musty and moldy. The room is very basic nothing for phenomenal. Very basic a bed, TV, and a small refrigerator that’s in the closet.Food & drinks: I went to get refreshments and the staff was very friendly.
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December 2023 by Greg Kluthe
Deserving of its 4-Star rating. If you can, go to the dinning room. The wait staff, especially in the evening, and at happy hour was fantastic.
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November 2023 by Desert The sand wing
The room smelled like dog. The lock box to hold your valuables didn’t work my Rolex watch was stolen and l’m still waiting on a call from the insurance company on my Rolex watch. The room service food wasn’t the best and the no service button on the door didn’t work. Just an all around horrible experience.The prosThe location was niceThe rooms were not dirty just the smell and my clothes smelled like the room after leaving the hotel early due to not feeling safe in the room since my watch was stolenThe rooms didn’t seem like what was on the site but it wasn’t to bad just the smell was killing me and getting more towels then one was a daily task in itself. Like they didn’t want to give more than one towel when you called for extra towels.
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November 2023 by Rafael Zavala
Rooms are small and the hotel is a bit old. Some rooms were remodeled recently but still is a lot of room for improvement. Hotel was close by to the place we needed to visit. Server for the purpose.
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October 2023 by Amy Ellyn Fikri
My daughter & I had a fabulous stay at this Gem of a hotel!!!!! Staff were professional & friendly! We sooooooooo love Bob Dean our favorite bartender/ server…he is truly an asset to the hotel!!! Location is superb, so close to all the places you want to see & do!!!!! Room was very comfortable & slept well!!! Loved the coffee in the morning & food is great at the restaurant as well! We also enjoyed sitting out by the pool so relaxing & the music is fabulous….also the fragrance of the hotel was awesome!!! We will definitely be back!!!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Danielle Carter
This is a bit of a mixed review…while there were some great pros of staying here, there were a few cons as well.Best feature: Location! The hotel is a quick walk to Rodeo Drive and other lovely parts of Beverly Hills. My husband and I went all over LA during our trip and this hotel was centrally located to so many places. The area around it also feels very safe and we felt comfortable moseying around the area.Worst feature: The smell inside the hotel, and our room. I understand the building is quite old, but the musty smell was almost unbearable the first night we got in. We got used to it after that, but I didn’t realize just how bad it was until we came home. All our luggage, clothing, and items smelled like the hotel - in some cases, even after putting clothes through a laundry cycle! It was miraculous I didn’t have an allergy attack - but I wouldn’t risk it again.Other pros: Everyone working at the hotel was very nice and accommodating. Room was cleaned extremely well every day. Parking was convenient.Other cons: While our rooms were well-cleaned, we consistently were only given 1 washcloth, and kept having to call down to the desk to have another sent up. The rooms are also portrayed larger online, but not terribly laid out.
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July 2023 by Vero Velhagen
Worst hotel ever!!!! 100% do not recommend. The worst service ever! First of all when we arrived they put us in a room smaller than what we paid in the rooftop, we went out to dinner and when we got back our room was full of bugs inside and out. We went to complain they did not seem to care at all and find any solutions they said if we would want to stay in the room full of bugs, then they couldn’t move us because their were not any rooms, they did not want to go for our baggage’s either, also they said they could move us to another hotel with only one bed witch I would have to leave my kids this hotel is supposed to be 4 stars and the hotel they wanted us to move is 3 stars. Next they also offered we could move hotels but they would not pay it when it is 10 in the night and I have little kids that need to sleep. (Expedia had to solve the problem because the hotel just gave us a room with one bed and it had a cockroach). Please do not stay in this hotel you will have horrible service and also please do not support people like this.
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July 2023 by Jessica Grayson
Stayed for a week during a work trip. Rooms are clean and bright, cute pool area and restaurant/bar. Coffee service in the morbing and wine in the evening. Excellent service and nespresso machines in the room. Cute neighborhood, too.
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June 2023 by Sheena B.
I really enjoyed my stay here for the second time. I received excellent service by Lily and team. The rooms are spacious, very clean and comfortable beds. The location of the hotel is perfect, super quiet and quaint and a short 5-10 min walk to Rodeo Drive and all the popular restaurants/hot spots of Beverly Hills.
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May 2023 by Beatriz M.
Stayed at this hotel for 2 days booked a suite it was filthy brought it to the attention of front desk Leo he said there was nothing he could do about it I asked for a discount he said he couldn't give a discount on the room. he brought up some sheets to cover the couch. He stated to talk to the staff tomorrow about a discount. The next morning I went and spoke with Philipa at the front desk and advised her of the room being dirty and them not having another room to move me too. She said they can't do a discount on the room she said the best she could do was a $50 comp for dinner. I Did move into a smaller room on day 2 which was still dirty, the throw pillows in both rooms where nasty. Philipa at the front desk said it's not dirty and they are not stains that it was wear and tear. She definitely should not be in guest services with her attitude she was very rude and unpleasant to deal with. This room was $400+ a night. I stayed because I was from out of town and picked a hotel closest to my Doctor. I will be sure to let my doctors office know to have his out of town patients stay elsewhere and not book here. The pictures speak for themselves of how dirty this place is. Motel 6 would have been cleaner and cheaper. Also there where 4 charges on my bank account from the hotel when I asked Philipa about it she said she didn't know that it only showed 2 charges on her side. Make sure you get a printed receipt. Because Philipa will try to overcharge you. The one star I gave was for the food their food was good and servers were very nice.
