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October 2023 by Tc E.
Amazing front desk staff.Swift, helpful, speedy, kind, trustworthy, above and beyond customer service. Unreal. I was in a bad car accident and same day,, immediately, they assisted with a much needed a rental to get home. Everyone here was top notch. Superb. I would rent again for absolute certain.
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September 2023 by Violetta A.
This is the best renter car place ever!A+++ customer service!!A+++ easy process!!I have been a customer about 6 years.The company is accurate, dedicated, nice, easy to communicate, great condition cars, clear paperworks and all the transitions are so smooth.The manager Arbi is truly the best person! I will only rent a car from this place.
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August 2023 by David Javahery
Wrong truck delivered sally accused me being rood to her and raises my voice while I was with the manager heard conversation the they charge my card and did not return the deposit bad experience
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July 2023 by Ray C.
All right, these guys were fast, friendly and very reasonable and also open on a Sunday. I highly recommend them as they are professional, courteous and expedient. They also have a very good line of cars.
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July 2023 by Angela B.
I want to start by saying this is one of my favorite locations. Very attentive and great customer service. The team made renting very easy and seamless for my father-in-law. We want to thank Harry for all his help. He answered any questions we have about the car. Attention to detail was fantastic. Highly recommend. We will continue to be clients in the future!
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July 2023 by John Schlueter
Super easy to deal with and great service, good car, and price point! I would definitely rent from them again.
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July 2023 by Alexandra Powell
They were so kind after my accident last month, gave me a great car to use until I got a new one, and at a good price. Will definitely come back if I need another rental.
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July 2023 by Steve Jung
Thank you Arbi. This was my first time using Midway Car Rental. I appreciate the smooth rental experience and quick response. I'm definitely coming back for future business trips.
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July 2023 by Jean F.
A selection out of this world what ever occasion what kind of mood ure in they have a selection of sporty conservative or classic in all colors what ever you have beet dreaming about Bentley, Porsche Range Rover you name it they got it ! Their also open for a return on Sunday right in Beverly Hills. RJ Mr Johnson has sold me several cars & l have rented a entire collection of automobiles exotic collection including commercial trucks vans, etc. the team is outstanding they even have my favorite candy first class operation over 40 years of experience thanks for the outstanding service & car for the holiday week we had the best time appreciate the entire amazing staff you treat everyone like family
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June 2023 by David P.
I recommend. tl;dr - smooth pickup and drop off, newer sports car, price was ~35% more than online (fees, and I got the liability and the personal accident coverage)Rented a 2023 Mustang convertible for 2 weeks. Car was clean & ready 1 hour late for pickup; I was notified in advance. Front desk were fastidious, but they were busy and multitasking w/phone calls so it took ~15-20 min. to complete process. Drove the vehicle all across Southern California. Reasonable prices.
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June 2023 by Rachel B.
Friendly and helpful staff. They seemed honest about car return/drop off times and were not trying to nickel and dime me by the min. I returned my car on time and they didn't wait until after my questions to calculate how long I rented the car. Definitely make sure you drop you car off in time so you don't get charged an extra day, but the customer service was good. That's the most important part to me and they did their job. I would rent from here again.
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May 2023 by Kayla V.
From start to finish, the level of service I have received here on every occasion has been outstanding.First and foremost, the customer service I encountered from Marc-Anthony and his colleague was nothing short of fantastic. He was not only highly professional but also possessed a charismatic charm that made the entire process enjoyable. They were attentive, knowledgeable, and went above and beyond to ensure that all my needs were met. It was evident that they genuinely cared about providing an excellent rental experience. It's honestly refreshing to receive such great customer service because unfortunately this is rare nowadays. Today was my second rental pickup experience with the team. I had pre-booked todays rental weeks prior, and they even remembered me and remembered I was traveling to San Francisco. One aspect that especially stands out to me was the consistent promptness of their service. The team at this location wastes no time in ensuring a seamless and efficient rental process. I greatly appreciated their efficiency, as it allowed me to get on the road swiftly without any unnecessary delays. Most rental places take forever as the workers usually show no sense of urgency, but these guys are happily on it!Moreover, the car I received was in impeccable condition. It was evident that the company takes pride in maintaining their vehicles to the highest standards. The car was not only clean but practically new, providing me with a sense of comfort and confidence throughout my rental period. If you're in need of a car rental service that exceeds expectations, I wholeheartedly recommend Midway at this BH location. They have set the bar high for their competitors and have undoubtedly earned my repeated business in the future! Thanks boys!
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May 2023 by Annabelle E.
This place deserves all five stars! Such a great price and really some of the best service. I was in and out and they really took care of me. Car was brand new too. Would absolutely recommend and use again and again.
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April 2023 by Ewa Wlodarz Allal
The worst company. I called the branch asking for the contact to the Midway general manager, after having the worst experience with the rental, and was given the phone number that doesn't exst. Will avoid Midway in the future!
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April 2023 by Rosie Sanchez
Amazing service. Thank you Midway for always providing excellent service and taking care of me.
