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April 2024 by Jordan Kendrick
Checking was fine. Room was old and musty but it was cheap so I expected that. I didn’t expect to wake up to hammering and loud talking at 6:45am. It was rainy and my room had a leak in it. I brought it up to the front desk clerk it leaked in my purse and she said “oh that sucks”.I went out for the day and came back and my luggage was soaked because the carpet was wet and the it had leaked through the walls or ceiling while I was gone. They didn’t offer to move me rooms.
The shower was a tiled closet with a drain with no place to put the clothes you walk in with. The water pooled well past my ankles. The next day I opted to dry shower because the shower was so gross.
Upon checkout I let them know the further damage to my luggage and she offered me a hair dryer ??♀️ She asked me to pay and I had already paid on the booking site and they had no record of it. And I put a $150 deposit on my card when I got there. She looked at me like she didn’t believe me so I pulled out my booking confirmation. Wouldn’t give me a receipt because she didn’t take any payment.
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February 2024 by Ron Ellis
Guests are presumed to be untrustworthy. Must agree to $200+ in security fees for $139 room. Generally clean and livable but very sparse.
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October 2023 by Laura G
!!! BED BUGS !!! RUN AWAY !!! SCAMMERS! They said they will refund me they didn't!!!I was supposed to stay 3 nights! Not only the room was smelling so bad but when I woke up in the morning I was bitten by bed bugs!!The hotel said they would refund me but it has been 3 weeks and I never got my money!!!See the pictures of the room and my body after only 1 night sleep (I don't even show my full body, I have hundreds of bites on every part of my body)they didn't want to believe me and accused me bringing the bed bugs!This place should be closed!!
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September 2023 by ひのまる
The building is a bit old, especially the bathroom and toilet, so it took me a while to get used to it as I'm nervous about plumbing.
Although it is old, the light blue wallpaper gave it a stylish atmosphere.
Access is very good, and the price is low considering it's near Beverly Hills, so it's good for sightseeing.
It was a little inconvenient because there was no air conditioning, but unlike Japan, the humidity is low and the temperature doesn't exceed 30 degrees Celsius, so it was surprisingly okay. The heater in the closet could be used in the winter.
There was a restaurant next door, so when the window was open, there was quite a bit of noise, but it was closed by the time I went to bed, so it wasn't a big problem.
The blinds are of the type that you raise and lower by hand, so I didn't know how to do it, so I asked the lady at the front desk, but she kindly explained to me. The customer service was very good.
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September 2023 by Z W
It says 109 online but 3000 in person.
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August 2023 by Viper Fly
This place is cheap, they is no shampoo or conditioner only hand soap. It is clean. Bathroom is old faucet is rusted. Parking is on another property across street, have to pick up a packing pass before you park and have to park in front hard to find. Walls really thin can hear everything. Do not
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August 2023 by Bob Cannistraro
Be realistic in your expectations. This hotel is very rustic. It is clean. I had a private
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July 2023 by J L.
I've stayed here before and had a really positive experience. But this time around my experience has been really surprising. I got a room with an air conditioner, which I've really needed because it's been very hot and I've had to work from my room a number of days. But the air conditioner does not work; it blows out warm air, in fact. I've spoken to the staff three times about this, each time in a very polite way. Hotel del Flores is not fancy, and I appreciate that about it. But I was promised an air conditioner, and this one is not working. The response I've gotten is "The room is what it is." No attempt to fix the air conditioner or move me. Just, "tough." One of the clerks has also been really belligerent. She kind of yells at me for bringing it up. I take her reaction to mean she's frustrated too, and probably I'm not the first person she's had to deal with who's mentioning this. But it has not felt great to have her take that out on me. I was told the only thing I could do is email the info address with my concerns. I've done so now, and I'm hoping they'll refund some of my money. We'll see how it goes. Again, this hotel has a great location, it's very affordable, and the last time I was here the atmosphere was really wonderful. I don't know what's going on right now, but it's definitely worrisome. Something to be aware of.
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July 2023 by Shirley Calvomasis
Old hotel, horrible bathroom, unkempt rooms, squeaky windows and doors, old and rusty beds and the fan won't let you sleep. I would never recommend
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June 2023 by The Real 4zer0
This hotel is ridiculous. Just look at the pictures I don’t have to say much. I’m finally complaint with the county health inspector do not stay at this hotel unless you want bedbugs or anything else like that the only thing is I can’t find anyone that’s manager there or who owns this place I’ve called even to England to try to find the owners.Rooms: Disgusting
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June 2023 by T Gorman
Old, damp carpets. Shower is in the hallway. Worst hotel spot on earth (and I been to some Grimy ones too!!!)
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June 2023 by Alan Willey
This is great if you're traveling alone, or need a cheap spot. Everything is clean, and well kept. However the bathroom and shower are separate from your room. It's a very old place. I'll come back if I'm coming alone.
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June 2023 by Christine Mulligan
Awful place to stay. No AC. Poorly furnished. Loud and obnoxious staff that visits with friends just feet from your door at 1am. Filthy
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June 2023 by Michael Robinson
A must if visiting Beverly Hills, California...
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June 2023 by Gino Valenzuela
nice place...
