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April 2024 by Brian B.
Came to purchase a travel watch case for, incidentally, a pricey watch bought days earlier.."Brittany" asked if I needed help...then the eye rolling and faces begun when I didn't want to provide extra personal info, but wanted just to pay and be out of there. After paying, she sent me to deal with the stocking people, who, as she said, needed to get it from downstair in 10 min or so. I asked her to deal with her stock people and get it to me, I figured service wise the least she could do as a salesperson. She refused, and ran somewhere else. I spoke to the manager and told the story. Needless to say, will not be buy another watch from them as you are treated one way when you buy a watch, but completely differently when you just buy the box for it!
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March 2024 by Andrew G.
Purchased a beautiful Oyster Perpetual from Zach. Great guy, awesome experience, and great shop. Will be a returning customer for sure. I've been to several Rolex authorized dealers in the LA area, and Gearys in BH is by far the best I've been too.
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March 2024 by Lawrence P.
Gilda @BH was great to work with easy and very communicative in receiving my Rolex Wimbledon two tone, I continue to look forward to working with her on my next couple Rolex pieces, thanks Gilda!!!
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February 2024 by Brandon B.
Update! 27 Feb 2023 Just in time for March Zach at BH Gearys made my Rolex dreams come true! A watch exactly to my specifications came in about three weeks after my initial visit (3 Feb) - Zach sent me a message and he was able to get me in to get my fitting the very same day! Cannot thank Zach & the team enough - so excited for this piece and for a continuing relationship with the crew! 10/10 - no notes.
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February 2024 by Kevin T.
Had the pleasure working with Dustin recently on a purchase of a Rolex. He was always extremely prompt in responding, gave me good advice on keeping communications open for updates on orders, and always provided top tier customer service and clear answers to any questions I had about any watches. The purchase process was extremely smooth for me. Dustin went above and beyond in his flexibility in working with my pickup schedule, and a small hiccup that was my fault! I am happy to walk away with a watch I've been wanting for some time, but glad to know that my experience in future purchases will be this smooth. I look forward to a continued relationship with Dustin and Geary's BH!
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February 2024 by N K.
Came in today and worked with Arlene. I absolutely adore her! I've been eyeing some Baccarat stemless glasses and an Hermes tea set for a while now and so I went in to see what everything looked like in-person. Arlene was an absolute gem in helping my friend and I find what I was looking for. I walked away with Baccarat glasses and part of my new Hermes tea set (more to come). I look forward to working with her again very soon! She was knowledgeable, friendly, authentic and I loved her sense of humor. ;) I will say, it's really tough to walk through Geary's without not wanting to buy more than what you came in for.
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February 2024 by Josh A.
I recently had the opportunity to work with Dustin on trying to purchase my dream Rolex. Dustin was extremely knowledgable when it came to answering all of my questions and was very communicative throughout the entire process. I spoke with a few different ADs during my journey and Geary's was by far the most respectful and responsive. Dustin made what can be a confusing and difficult purchase journey, simple and easy. For any of you out there that are looking to make a purchase I highly recommend you reach out to Dustin over at Gearys.
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January 2024 by John C.
I highly recommend Gearys Beverly Hills. I just picked up my third Rolex from Gearys Beverly Hills. My sales associate, Dustin is very knowledgeable and super friendly to work with. I was on the wait list for the James Cameron Deep Sea and Dustin kept me updated and was able to deliver the watch sooner than expected. This is the highest quality AD and a pleasure to work with. Don't be turned off by the rumors that you can't get a new Rolex from an AD. Gearys get's it done! Thank you Dustin, -John
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January 2024 by Boyd
Great store. Great people. Worked with Brittany to find the perfect watch.
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January 2024 by Rick B.
I want to express my gratitude for the outstanding service provided by Gilda, the Rolex sales associate. Despite being on the waitlist for both the Rolex Green Oyster Perpetual 41 and GMT Master II BLNR for approximately 2 years, Gilda has consistently maintained a positive attitude whenever I followed-up, assuring me that she will do her best to secure one of these coveted Rolex watches for me. Every time I call, Gilda greets me with a warm and friendly demeanor, demonstrating a sincere interest in helping me acquire one of the watches. Her dedication and commitment to customer satisfaction are truly remarkable. Although I haven't obtained the watches yet, I am confident in Gilda's abilities and genuinely believe that she will eventually be able to allocate one of the watches for me in the near future. I appreciate her professionalism, optimism, and the exceptional service she provides, making my experience with Geary's truly memorable.
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December 2023 by Boyd F.
Great store. Worked with Brittany to find a Rolex that was the style I was looking for. Fantastic experience. Highly recommend.
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October 2023 by Edin Gali
Zsofia and Danny have treated me like I am part of their family. I have been buying my time pieces at Geary’s for a few years now and every experience has been top notch and even more than I expected. Zsofia really knows how to make a special moment even more special! Not only is Zsofia a great sales person, but her knowledge about watches amazes me every time I am there.I also want to add that every time I or my wife have walked into the store the entire staff at Geary’s always has a smile on their face and welcomes us even if they don’t know us. Thank you for your business!
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September 2023 by Marcie M.
Such a gorgeous store with so many beautiful and elegant gifts. I was fortunate to be helped by Arlene as I walked in... In just a few minutes, she felt like a long lost friend. She helped me choose just the perfect gift then sent me down the street to a nearby card store while my gift was wrapped beautifully... It was my first time at Gearys, it won't be my last.
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August 2023 by Jeffrey E.
I want to commend Gilda an amazing woman who has worked for Geary's for 20 years. She is not only elegant but someone who is warm and welcoming. I needed to get two batteries in 2 different watches and she made the experience so seem less and easy. I really appreciated her making my visit so memorable even though it was only about 2 batteries. Thank so very much.
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August 2023 by Asa Yashar
I had an amazing experience at this location thanks to Kelli and Brittany. The sales associates were extremely knowledgeable about all of their models. I got to learn about their collection and their history with the store. What I loved most is that the store had a very welcoming energy. I never felt any pressure or the feeling that they were just trying to make a sale. I would highly recommend this location and both Kelli and Brittany to work with. Can't wait to add to the collection.
