November 2024
yep this bank sucks. can NEVER get customer service and when you do, they dont know whats going on
August 2023
95% of the time only one teller works!!! This is not a little bank. Yet they're so cheap and make clients wait for a long time. Standing here now, just one person at the counter, one customer standing there for 20 minutes!!! This bank sucks. I'm taking out all of my accounts
March 2023
Worst customer service. I have been with one west for 15 years and I am shocked at the level of unprofessionalism, especially Erica.. operation manager. I am taking my business elsewhere. You can thank Erica!
