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March 2024 by Ali Noor
FedEx Office in LA Beverly Hills exceeds expectations with exceptional service and a well-organized layout. From packing services to workstations, faxing, and self-service options, every section of the store is meticulously arranged for maximum efficiency. The staff is friendly, knowledgeable, and always ready to assist with any printing or shipping needs. With its convenient location and top-notch organization, FedEx Office is a reliable destination for all your business and shipping needs in the Beverly Hills area.THIS IS ALI NOOR & THIS IS MY REVIEW
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November 2023 by Jason Smith
Sandra says she is the manager's assistant.I asked where the manager is and no boo...I don't understand how Fedex pays thesepeople who walk around without working likethe manager who There is not.in any case Sandra is rude,arrogant and inappropriateto work in this Fedexis arrogant towards everyone,I hope Fedex sends her home.
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August 2023 by Kam 59
I am writing to convey my sincere appreciation for the outstanding service I have consistently received at store number 5918 in Beverly Hills.For Ms. Amel has been an absolute delight to interact with, always going above and beyond to ensure that my needs are met. Her exceptional professionalism, knowledge, and willingness to assist have truly made a positive impact on my experience.Every interaction with Ms. Amel has left me thoroughly impressed. She not only addresses my questions and concerns with expertise but also takes the time to make sure I am fully informed and satisfied with the solutions provided. Her dedication to customer service is evident, and it's individuals like her who set a remarkable standard for excellence.I want to extend my gratitude to Ms. Amel lat store number 5918 for consistently delivering exceptional service. It is because of individuals like her that I choose FedEx for my shipping & most important printing needs without hesitation.
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July 2023 by Monica Villalvazo
I dropped off my package today at 2:30 and they wouldn’t box it because they say they’re super busy I see people standing around the shipping doesn’t need to leave till 6 PM. They have enough time to pack and ship it but they won’t do it.
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May 2023 by B D
As soon as I walked in the door, Len yelled “Ma’am!” from across the room, then he scurried over to me, and told me that I had to leave right that moment because they were closed. I asked what time it was. Len said, “8!” I asked what time they closed. Len said, “8!” I said that I needed to make 5 prints from their computer. Len said, “If you can make them in 1 minute.” I said that I could. Len said, we’re closed, and I want to leave on time!” I asked if there were any other branches open past eigh…. Len said, “No!” I asked what his name was. Len said, “My name is Len!” I said, “Thank you, Len,” and walked out the door. The hours are regularly changing; it’s difficult to keep track of when they’re open/closed.
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April 2023 by Deena B.
Love going there. Everyone is so helpful and welcoming. Whenever I have printing to do , I go to the Beverly Hills store. Amel usually is the one to help me and she's just terrific. She has made wonderful recommendations that I followed through on. I feel good when walking in there. All the employees seem happy to be working there and take their jobs very seriously .
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March 2023 by The F.
Sandra the worker there extended they type of dehumanizing and inconsiderate kind of behavior that made me want to find another printing company and never go to FedEx.
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March 2023 by Ella C
I came this evening to do a full service printing and Ari helped me out. It was a very last minute but very important book that we needed for our company tomorrow. He was so kind, we spoke on the phone and he answered all my questions and asked me to come to help me out further. I will be coming back here, their printing services are amazing and their customer service is on point!
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March 2023 by Mark F
Have been here a few times to ship. The staff has always been quick, helpful, and professional. Would definitely reccomend.
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March 2023 by palmer naftal
they let my call ring for 2 minutes without anybody picking up and left my coworkers on hold for 10 minutes.
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January 2023 by Maria M.
This review is for Sandra at the FedEx location on 9334 Wilshire Blvd.I asked her to print a calendar, sent her the calendar link but she decided that it's too much work for her to print it on her end and that I need to use the computer station and do it on my own. That 'too much work' involved only clicking 4 times on an arrow. Literally 4 clicks! She refused to help me and tried to argue with me even when I told her regular size paper is fine. The only words coming out her mouth were 'I Can't do it'.I asked for a manager and according to her no manager was available until next week.I'm unsure why they keep this lazy, unhelpful person on payroll. She wasn't even busy, I was the only customer in that whole store and about 3 workers. No wonder this location has horrible reviews. Hopefully they get rid of her soon! Horrible customer service and attitude. Oh and Sandra, please wash your dirty hair.
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December 2022 by Bossy Chic
No negative things to say! Super clean very relaxed environment! The best fed ex I’ve been to. One of the employees helped me and guided me to better option for printing thank you!!! This is my new fedex !
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December 2022 by Brandy V.
I love this location because it has good parking and good service. The manager, I forget her name but she is a lovely woman was super helpful. She helped me get my label emailed and printed for my package. Super helpful and quick service.
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October 2022 by Elisa M.
Don't understand all the attitude from the girl with the neon green French tip nails. Unnecessary and rude
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August 2022 by Tom M.
I use this FedEx location exclusively. Nancy is the manager she runs a tight ship customer service is far above what you will expect you're really made to feel important. One of the shining stars is Shaka he is amazing he takes such great care of you he is super professional polite courteous. He is a definite asset if I had a business where I could use an employee I would put him upfront. Overall the FedEx center here on Wilshire is above and beyond and as always with Federal Express they do not lose your packages unlike UPS. I highly highly recommend you try this location.
