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May 2023 by Bryson R.
I've dealt with acne for 10+ years at this point; however, have been dealing with an ongoing matter surrounding in grown hairs, etc. I've been on the hunt for a new, consistent dermatologist to hopefully resolve the ongoing matter. I found Dr. Daniel Bach through research online and decided to give him a try. We met for approximately 10 - 15 minutes in person and he gave me a few prescriptions, which most I had already had in the past, as part of my new regimen. Please note, there was no procedure or surgery that took place in this visit. This was my first time visiting the office as a new patient. A month later, for the consultation, I received a bill for $400.00 USD+. This was striking to me because I planned to visit an A-List dermatologist who quoted the same amount for a consultation, without insurance. While I understand I had not met my deductible yet, the billing office stated on the bill that we met for 45 - 60 minutes, which is not true. After continuing to dig with billing team, based on how the bill was coded, the doctors office labeled it as a chronic condition which was news to me. While I am sure other patients have had successful visits, I am feeling somewhat scammed as a first time patient to receive a bill for $400.00 USD, with insurance, for a 10 - 15 minute skin consultation. I've had several dermatologists' in previous years and I have never paid that amount for a consultation. I'd fully understand if a medical procedure or further examination took place; however, this was absolutely not the case. Furthermore, I am truly disappointed in the lack of eagerness from their office and Cedars Sinai billing to resolve this issue in a feasible manner.
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February 2023 by Karmel M.
The team is super super great! Always so so caring!!Special shout out to Dr Brandon Cohen, Dr Susan Rabizadeh, Dr Allison Truong and Dr Joyce Fox who has been caring for me as their patient and I am absolutely grateful!! Thankfully haven't need to see Dr Gharavi but I heard he's great!! Thank you to all the Dermatology team!!
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January 2023 by karen l.
This is the best dermatology practice in CA.The entire team is professional, caring and responsive.I have seen Dr. Rabizadeh, as well as my dad who is 96, and Dr. Rabizadeh is the best! Sheis brilliant and so kind!Caitin, LUN, and Shannon, RN, are fantastic!
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December 2022 by Nskylar C.
I went them back in 2017 and was told I have an eczema which I've never had prior. I've never grew up with any skin issues. I first saw a PA and after I saw two different MDs there. They all prescribed me steroid creams and I was on topical steroid cream to treat rash and never got better, instead it was slowly getting worse. I've got 1lb jar of steroid cream each time of visit. On the label indicated to use twice a day. They weren't specify how much to use or how long I can use for. So I kept using it and my skin was getting worse. I was on topical steroid cream for 4 years and developed TSW ( Topical Steroid Withdraw) I was not supposed to use steroid cream for such a long time period cause it can cause serious side effect which happened to me. Many medical people do not recognize this symptoms and still diagnose it as an eczema and keep prescribing topical steroid cream. I stopped using cream 17 months ago and slowly getting better. TSW is worse than having rash. It is a horrible side effect from prescription steroid use. Dr should know about this and shouldn't be treating their patients with steroid for such a long time period. I hope they will update and upkeep with a new information and education of treatment and side effect of prescription drug. So that patients don't have to go through a unnecessary pain.
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November 2022 by Scott K.
*The A+ Derma Team*Dr Gharavi is a very busy man but that doesn't mean he's not a great Dr and cares about all his patients. In fact, he called me in the evening following my (morning) surgical procedure, to check in & make sure I was doing okay because he knew I'd be dealing with some pain.I prefer all my Dr's to be affiliated with Cedars Sinai. I initially was seen by Dr Brandon Cohen located in one of their other offices. He was incredibly kind and caring with an outstanding bedside manner. And we communicated almost daily via email for two weeks with his aftercare followup efforts. Dr Cohen then referred me to Dr Gharavi to perform a surgical procedure that Dr Cohen doesn't do and when I found out that Dr G is one of the head's of Cedars Sinai Dermatology Dept, I checked him out, read lots of reviews on Cedars Sinai's website (from actual patients) and knew I'd be in great & gentle hands. I was extremely impressed with the entire team at Dr G's office & the CS Dept of Dermatology. They even contacted ME to schedule the appointment, before I could call them. That's rather unheard of in my experiences with Dr's offices - usually I can't even get them to call me back or answer their phones without being forced to leave a voice message. Marisol in their office is so sweet & helpful and has been there & here for me via phone (she even gave me her direct #) and also very timely email responses. Dr G's Fellow Physician, Dr Juhasz, is truly amazing and she's who actually performed my surgical procedure while Dr G stood by her side making sure everything went smoothly. In addition, Dr J has been there & here for me every step of the away via email with extremely detailed responses and genuine concern for my aftercare, recovery and well-being.Yes, on the day of my surgical procedure they were running behind and I had to wait 45 minutes to an hour "for a room fo open up" agonizing what I was about to endure. But that's why they call us patients...so I remained calm & patient. Again, Dr G is a very busy man but he's very kind and has an amazing team to assist him. Lastly, parking: they do validate for procedures but not for followup nurse visits so be sure to plain accordingly. There is a large parking structure within the building. But if it's only for a quick visit, I prefer to park on the street in front, feed the meter and save time & money.
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September 2022 by Tyler D.
While the doctors in this office are professional and have a decent bedside manner, the office and nursing staff has been a nightmare to work with. From having a medical assistant refuse to book me on completely false medical information, to numerous failures to schedule me after making an appointment, to gaslighting next about whether or not I even had a cyst (I did), this office has been one of the worst medical experiences I have ever had. It's surprising and deeply disappointing. I could not recommend someone else more.
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April 2022 by Esbie F.
BEWARE Dr. Allison Truong is not worth the hassle of the billing department. I wish I would have looked into what others before me have stated. The billing department here is an absolute NIGHTMARE. I checked the codes (provided by her office) before getting a procedure multiple times AND had my insurance check as well. Her office verified it was a clerical error on their part and apologized for my catastrophic bill. I had good documentation and receipts as well. Her billing department continually told me they would address it but every time I called back it never got anywhere. I even got a direct line last week to avoid the hours I'd spent waiting just to check on something her office verified they would address. Now, their phone number AND direct line isn't active anymore and I have never heard back via email or the app. Just spare yourself the excess mistaken bills and go anywhere else!!! I wish I would have.
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July 2021 by Lynnie S.
Really torn in writing this review. I was referred by another Cedar's physician to visit Dr. Rabizadeh. I will preface this by telling you I am a cash patient, and there are no set prices; you are only told that prices for a medical visit start at $250 and go up the more issues you bring up. Pros: Dr. Rabizadeh is mindful of this as she is the person who ultimately decides how much you pay. She has been at Cedar's for some time and has been a derm for over 25 years. She is very polite. Also, she makes herself available through her staff on the Cedars app which is great so you can send pictures, ask questions, express concerns, etc. without having to actually go in. So, why only a 3 stars? For my first visit, she gave me a regimen that was not conducive to another procedure I was having done at another facility, which she was fully aware of. So, that meant my first $300 visit went down the drain because the regimen she gave me was not viable. They (the office) refused to give me a discounted rate for a return visit to rectify the situation. Yet, I returned because of the prestige of her Cedars affiliation and her academia. When I came back, she gave me another regimen and we spoke about me getting a chemical peel on my body. I told her I had a few questions regarding the procedure and she told me she'd be right back. Her MA brought in an arbitration agreement to sign with the solution in hand before I even got a chance to talk to the doctor! She comes back 20-30 minutes later, and when I asked her if she thought I should go through with the procedure, she said she didn't know if it would help. So I'm paying an additional $250 for the peel, on top of the medical consultation, which was also $250, for a procedure she was unsure would help my skin condition. I left. So, two visits total, 30 minutes total of time spent with the doctor, $550ish spent, and a regimen that I could've procured from derms on my Instagram Explore page. Unless you're in-network, don't come here. Also, arbitration agreements are dangerous, they essentially tell you if something goes wrong you cannot sue, but you can seek arbitration (similar to mediation) with an arbitrator of their choice.
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July 2021 by Todd P.
I feel bad writing a negative review about a doctor visit during/following Covid, but we are all trying to do what's right for our health and when you can't see a doctor, that's a problem. I made an appointment to see Dr. Aivaz 2 months ago. Today was my appointment date. I arrived 5 minutes early, which is 20 minutes before the appointment time (they ask you arrive 15 minutes early, I assume because they want you to value their time - totally fair). After 35 minutes, I kindly asked for an update ("We're waiting for a room to open up."). After 45 minutes, they called my name and escorted me into a room and told me to remove my clothes and put on a gown. ("The doctor will see you in 15-20 minutes"). So ... it would have been more than an hour from my arrival time. I had a very important meeting that I was terrified of being late to, so I left. They didn't apologize, offer another doctor, any creative solutions, or even explain why the doctor was an hour late. I got a strong vibe that this was a very normal experience for their patients. I guess that's why they call us that :-) I'll admit that I'm sensitive to people wasting my time (lateness, etc.), but this goes beyond. This went way past an annoying 15-minute wait. An hour is just straight up disrespectful. Especially without a single apology.
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January 2021 by Cliff S.
Best. Dermatologist. Ever! Dr Obioha is extremely smart, friendly, and super easy to talk to. I highly recommend her!
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October 2020 by Melissa G.
Wish I could leave a review of an experience with an actual human, but after a phone number that leads to a full voice mailbox, hunting down an 800 number only to be on hold and disconnected after 25 minutes, and submitting a message only to have it lead to an "error page not found" link, I'm beginning to wonder if anyone actually works here. Kind of an appalling way for a provider that bills itself as "#1 in the region" to run itself.
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September 2020 by Deb C.
They refuse to tell patients if they take their insurance!! So you have to risk going there and then receiving a giant bill from them after the fact. Wow - this is not only unethical but also illegal. How can you not tell patients if you accept insurance? This is literally insane!!
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May 2020 by Tammy B.
Since my teenage and into my adult years, my acne has been my biggest nemesis. For far too long I have let it dictate the way I live my life. I've even gone as far as cancelling plans because of it. Sometimes I'll spend too much time trying to make my acne better but in turn make it worse. PEOPLE, If you can relate, go to Dr. Aivaz. Why? Because Dr. Aivaz is the first dermatologist that could tell I was obviously embarrassed about my skin and was super understanding and empathetic. I usually get a lecture at the dermatologist for touching my skin then leave feeling like sh*t. For once I didn't feel defeated, I actually felt like she really cared and wanted to help me get to the root of the problem. Idk why so many people are hating on Cedars. Sure they are more expensive than other places however, you get what you pay for. An unbiased opinion that is not dictated with a need to sell extra treatment. Seems to me they truly have you're best interest in mind. If you need a dermatologist..Go to Cedars and Go see Dr. Aivaz. *drops mic*
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February 2020 by Brian C.
Dr. Allison K. Truong is absolutely THE BEST. While I've seen dermatologists for years for melanoma screenings Dr. Truong is the first practitioner I've seen for skin treatments. She is 100% professional. She does recognize what's beautiful now while discussing what could be. Her demeanor and her caring and follow are without parallel in my healthcare experience. I'm experiencing amazing results.
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January 2020 by Jonathan M.
ABSOLUTELY DO NOT GO HERE. On top of careless dermatologist, their billing is equally careless. They added two invalid charges to my bill that took me over a year to fight before they finally admitted they were mistakes. What a nightmare. Save yourself and go anywhere else.