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November 2023 by Eunyoung Yang
Poor services.Do NOT bring your car here. I changed my driver seat door and I found the paint is not done right after pick up the car. And few days after, Screw on the door closure is not tightened at all. And today my door lock system on the driver side is not working at all. My car is open to everybody.DO NOT Bring your car
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May 2023 by Benjamin B
I was involved in a motor vehicle collision and BOY am I glad that I brought my car here! The service here is unmatched. Jason provided professional care all the way. He gave me weekly updates about my car every Friday and always responded to my calls right away. They’re definitely the leaders for auto body repair in LA. Thank you so much!
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April 2023 by Fara Moshfegh
The best in LA, they do an amazing job . Very convenient since they have their own car rental service.
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January 2023 by Jt T.
This was my second time using BH Autobody. Jason is a great rep that has helped me through a difficult repair. They specialize in high end car repair and do a great job.
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December 2022 by N RF
If you want high quality work and best body shop with great service in West LA take your car to BH auto body. Mr Jason Gruft and Ms Isabella Martinez gave me the best professional customer service. I highly recommend them.
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December 2022 by Martina C.
5 stars for Keith and the service performed on our Lexus. I've had cars repaired at Harry's, Matrix and Impact and they don't come close to the job these guys did. I eill only ever work with BH Auto Body.
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December 2022 by Fresh P.
This dealership is amazing they gave me great customer service they fix my car in a timely manner and provided me with updates every single step of the way they are professional I would do it commend them to my friends and family anytime
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December 2022 by Michael D.
Wow! BH Auto Body did an amazing job fixing my front bumper on my Audi RS5. It was a pleasure working with Kent. He provided me a quote within 1 hour of my vehicle being assessed. He said it was going to take 7-9 business days, but completed the job in less than 5 days. I highly recommend them for any auto repair work. Thanks Kent for making my car looking clean and new again. Also a shout out to Jason for addressing a minor imperfection on my vehicle unrelated to the repair. Great people and quality work!
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November 2022 by Ariana S.
Sam and his team are nice, reliable, and very responsive. I was side swiped and it was more extensive body work than I thought. Sam handled everything with the insurance company and returned my car in amazing condition. I just found out they also do full mechanic work as well and I will definitely be returning to have my car serviced as well!
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November 2022 by Pouya V.
Wow, I'm amazed by the high quality of work they did to fix my brand new blemish Lexus IS 300. Mr. Keith took care of me and did such a great job too. He kept me informed from every process of my car and helped me through this stressful time . Thank you so much Beverly Hills auto body. This place is so amazing and the staff was so friendly. So grateful!!!!! If I can give 10 stars , I certainly would!!!!!
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October 2022 by Craig L
Avoid!!!!!!! Here is my experience so far. I took my car there. He said he could not give a formal estimate until my appraiser came. He looked over the damage (hit flying debris on the freeway) which was surface damage to bumper and left quarter panel. He said "it's going to be around $2,600". A friend at another shop that was not "Audi certified" gave me a similar quote (via pics by phone) and I went ahead with bhautobody (Beverly Hills Auto Body). So, I just got a call and he said he "made a mistake" and they need to blend in the doors and the hood to match paints. How do you make a mistake like that when blending adjacent parts is standard practice - especially for new high end cars? So now the cost is around $4,000 vs the $2,600 quote. I asked the fellow how long he had been doing this: 14 years. So, here we have the reason why body shops have the worst reputation of almost any industry: say what you need to in order to get the car in the shop as it is too much of a hassle to go pick the car up and go somewhere else. Will wait and see on quality of work but what a typical, scummy example of body shop operations. Never added the ending: total cost was over $6,000!!!! Rip off!!!!!!
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September 2022 by Shelby S.
I went to three different auto bodies that all told me my car was unfixable and were charging me an absurd amount of money. I then took it here because a friend recommended it and they were super communicative and actually figured out what the problem was! Even though the car took them a few days to fix, they were sending me updated and helped me get a rental car for the time being! I will ONLY take my car back here and if you're ever having problems, don't waste your time going anywhere else.
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August 2022 by McKenzie K.
I came here to get some scrapes fixed on my bumper. The staff was so nice and helpful. I met with Shy and he was so knowledgeable about my car and the work that needed to be done! I got my car back in a timely manner and it looked brand new! Very grateful to have found this shop - they do a great job!
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August 2022 by Cory W.
I hate posting negative reviews and have given the shop the chance to remediate, but was effectively told to screw off by them. They are a certified Porsche Collision Center but in my instance showed a lack of care towards my car. My car needed a new front bumper - pretty straightforward work. However, when they buffed the new bumper they left clear and distinguishable swirl marks up both sides of the fenders towards the lights as well as the hood. Moreover, the swirl marks (clearly from wool pads and machine buffing) were continuous and only affecting areas directly in contact with the bumper and had identical streaks to the bumper itself - which they buffed. The shop's response was effectively "our guys would never do such low quality work, it couldn't have been us" and "we do a lot of nice cars!" There was zero logic involved in their response and they simply took no accountability. All of this despite the following facts: 1. The car did not come in with swirl marks 2. The swirl marks matched the bumper swirls and were only in locations directly touching the bumper. There were no gaps between the bumper swirls and the fender and hood swirls meaning the buffing was continuous and careless 3. When asked if they buffed the bumper while it was attached to the car they said yes. If they buffed the bumper before installing it this wouldn't have happened. 4. They never provided me with a walk around - they just left my car out front and said "here are your keys"
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July 2022 by NooshNaz RF
If you want high quality work and best body shop with great service in West LA take your car to BH auto body. Mr Jason Gruft and Ms Isabella Martinez gave me the best professional customer service. I highly recommend them.
