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November 2024 by Lisa Vasco
Bella Bridesmaids in Beverly Hills was amazing to work with for my daughter’s wedding. The store in Orange County had closed so we made a day of it and all (7) bridesmaids went up to this great “loft” atmosphere store. From start to finish, Trinh & Ashlee were hands on and made all the girls feel special through the trying on stage to ordering. Since the initial “ordering”, 3 of the bridesmaids became pregnant….but not to worry, we were able to work with Trinh and she ordered extra fabric and our tailor was able to adjust the dresses and every bridesmaid looked beautiful. Thank you for helping us bring our vision to life with the Jenny Yoo Enchanted Floral Whisper Blue Tatum Dresses and for your “above & beyond” service. The dresses were the inspiration for our wedding color palette. My daughter Nicole, “The Bride” could not have been happier ?? and all the girls look stunning walking down the aisle and received so many compliments from our guests.
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October 2024 by Juliana Recino
My bridesmaids got their dresses at Bella Bridesmaids for my wedding recently and the process was SO amazing. I have to shout out Trinh from the Los Angeles location who helped us at our first appointment. My bridesmaids were all from the east coast so the fact that I was able to pick the dresses out in LA and they were able to order online or at their local store was so easy and convenient. I loved having the portal to be able to see who ordered their dress and paid. I also loved being emailed and notified the entire process including me in details such as when the dresses were all ordered, when they shipped, and when they arrived at their destination. Any bride who wants comfort in knowing their bridesmaids are well taken care of should not hesitate to use Bella Bridesmaids. Such an easy process! 10/10!!
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October 2024 by Holli Schiavelli
My daughter's wedding was originally planned without a wedding party. It was only a few weeks away when the couple decided to include two attendants each. We were in a panic to find dresses for the two bridesmaids and have them ready to wear in only a few weeks' time. With Trinh's help, we were able to pull it off. And we never even stepped foot into the store. Once we gave her our color preferences, Trinh tracked down every possible color in every possible size and style, even locating a dress that had been recently returned and hadn't even shown up in inventory originally. Then she shipped them to the bridesmaids at home, and adjusted sizes as needed. Thanks to Trinh, everything arrived in time, and both bridesmaids looked beautiful in their unique, but coordinated, gowns. It was a small miracle!
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October 2024 by Adriana Kothari
I strongly urge you not to shop at this store based on my extremely disappointing experience. Here's what you can expect:
1. The dresses are overpriced, and the quality does not justify the cost.
2. The production timeline is excessively long.
3. The customer service is shockingly unprofessional. I was assisted by Trinh, who showed little interest in helping and did the bare minimum. She would zip up a dress and disappear into her office, showing constant annoyance, which was completely uncalled for.
Regarding my dress, I ordered a Hayley Paige in April and didn’t receive it until late June because the production is outsourced overseas. A week after placing the order, I found out I was pregnant and asked if I could change to a larger size. Trinh, rather than accommodating my request, told me to call back a month later to purchase extra fabric. She even suggested selling the dress I ordered or buying a sample dress—neither of which I was willing to do after paying $432 for a basic dress. I ended up purchasing fabric, and when the dress arrived, it had several defects. When I sent photos to Trinh, she blamed the fit and denied any quality issues, claiming the dress was fine when she inspected it.
After endless back-and-forth, she made it so difficult that I had to drive two hours to the store to address the problem in person. With the wedding in August, I had very little time left for alterations. A replacement dress was ordered but arrived only two weeks before the wedding, and it still had minor issues. To make matters worse, the extra fabric I purchased was the wrong color, meaning I had to wear a Maid of Honor dress with two different shades. When I sent pictures, Trinh denied that there was any color discrepancy and was "beside herself" that the seamstress had gone ahead with the alterations. By the time I received the replacement dress, and had alterations done, I had just a day left before wearing it, so i was literally stuck with a dress that was completely two different colors.
Throughout this entire ordeal, Trinh was consistently rude, offered no real assistance, and never once acknowledged any mistakes. My entire experience was beyond frustrating!
I would recommend looking elsewhere for bridesmaid dresses. The selection here is as basic as it gets, and based on my experience and the reviews, I wish I had done more research before choosing this store.
***Its interesting to look back at my review and suddenly see the great reviews about Trihn being so "helpful" especially when she's never mentioned in any reviews before my post...
I strongly believe she's behind the most recent good reviews... Again beware!
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October 2024 by Alicia Griffith
I couldn’t be happier with my decision to work with Bella Bridesmaids in Beverly Hills for my upcoming wedding! Marisa was incredible for my recent bridesmaid dress shopping appointment. She was accommodating, flexible, listened to my initial vision and then also pulled some looks that I hadn’t considered. Everything went so smoothly and the follow up from Trinh the next day was excellent customer service and support. I feel so at ease knowing this team is on it and the bridal party is going to look stunning!
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October 2024 by Thuy Ono
Bella Bridesmaids is an absolute dream! We visited this location to shop for bridesmaid dresses and I couldn't be more pleased with the selection and service.
All of the girls were extremely helpful and attentive. Trinh worked with us and was an absolute delight. It's always nice when you get honest feedback and we felt we got that with her. She was able to pull options that fit my bridesmaids personality and style and most importantly flattered their shape.
I'm overjoyed with the mix match look we pulled together and most importantly the fun experience me and my girls had shopping. Thanks you, thank you for a wonderful experience. Definitely check out this shop!
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October 2024 by Mercedes de Leon
Unfortunately, the service was not very good. The owner, Trihn helped us. She was a bit cold and seemed frustrated by the time it was our turn for our appointment. My MOH was fitted by Trihn. The gown cost my MOH over $400 dollar and unfortunately, the workmanship was very poor. We waited a few months for this terrible gown. We finally received it Just 3 weeks before to the wedding. Since there was no returns, Trinh made every excuse why the gown was fine! Unbelievable!!! The only other solution was to order material to repair a portion of the dress that was not properly made (an additional $100+ charge for material, as there is no refunds). My MOH received the material 2
weeks later and the color was different. Unfortunately, with weak window now, we couldn’t do anything else. My MOH had to wear a two tone dress! You could clearly see it asking the seam. Ugh! The dress ended up costing over $545.00.
Thant can never be worn again! I would ask a lot of questions before using this business and request someone else to help you.
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September 2024 by Marisa Davila
I had such an incredible experience using Bella Bridesmaids for an upcoming wedding that I’m in. I booked an appointment and had a whole hour to explore the options of dresses and tried on so many. The staff was very helpful and answered all of my questions. The process was very easy and they even measured me for the perfect size. I’m glad I made an appointment very much in advance as I learned that the different brands’ manufacturing time can take a while, but that seems like the case for any company I contacted so I think that’s how it works for the bridesmaid industry itself. So I suggest starting the process as early as possible! I’m very happy with my dress that came in and will be using their services again in the future!
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June 2024 by Kayla Uphold
Our experience was terrible. We visited other bridesmaids shops that were much more personable and professional.
We had found a Bridesmaid dress and they had told my sister it would come in the color she wanted. The bridesmaids put in our order and before it was "official" the bride had to sign off. She found out that they do not offer the color scheme she needed.
We were told that we were not able to receive a full refund for something that was there fault. My sister felt like they told us anything we wanted to hear to get the "sale"
We are very disappointed in this place and will never go back. Their customer service was very unprofessional, defensive and unwilling to work with us.
I would recommend you visit other Bridesmaid shops
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January 2024 by Delaney Lynch
I had such a nice experience here! I really appreciated how kind and helpful Ashley was. Overall 10/10!
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November 2023 by Blake Crossen
BEWARE! Don't get me wrong, the dresses here are beautiful and reasonably priced, and I am very happy with them. However, the logistics and customer service was a nightmare, and it is just not worth it when dealing with planning a wedding. One of my bridesmaids dresses got lost and their solution was to charge me full price for a new one including the shipping and rush order fee. Pretty ridiculous if you ask me. Go somewhere else if you can.
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November 2023 by Blake Staats
BEWARE! Don't get me wrong, the dresses here are beautiful and reasonably priced, and I am very happy with them. However, the logistics and customer service was a nightmare, and it is just not worth it when dealing with planning a wedding. One of my bridesmaids dresses got lost and their solution was to charge me full price for a new one including the shipping and rush order fee. Pretty ridiculous if you ask me. Go somewhere else if you can.
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November 2023 by Heather P.
Ashley was so helpful with my situation. My bride is out of town so I needed help finding a color match for my dress - they were responsive, helpful and accommodating. Cute showroom too!
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October 2023 by Sarah S.
My Mother in law and I had a great experience working with Ashley at Bella Bridesmaids. It was super easy to make an appt online and they even had us fill out what we were looking for so when we arrived they had pulled dresses that fit that description. We went over our 1 hour appt time but never felt rushed. The selection was gorgeous and we both ordered our dresses from this shop. I highly recommend this shop if you are looking for a gown for a wedding!
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July 2023 by Erinn D.
I had such a great experience here! Ashlee went above and beyond to help me find the right dress for me. I was stuck between sizes due to just having a baby, (that pesky baby weight.) But we got at all figured out! Everyone is SO helpful. Would def recommend!
