November 2023
A dreadful experience. We couldn't access the car. After an hour of assistance by a Zipcar agent over the phone they couldn't rectify the issue and we were stranded without a car.
August 2023
Careful when booking cars that are EVs in locations that don't have a charger. I recently booked one and had to go find a charger and sit in a parking lot for 45 minutes before getting to my destination. The EVs are great, but if the company isn't going to charge them, thats pretty unacceptable.
December 2022
That was terrible service and car, car had strong cigarette smell and also i booked for 24 hours , after a few hours, the car wasn't working then I had to take so many uber and also paid for parking for nothing and they did not refund the full amount. Dont work with this company. if I could rate 0 star, I would do 0
