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June 2023 by Brian Booker
Avoid this post office if you need assistance with anything. Tony is hilariously contemptuous of customers. I get that postal workers are notoriously beleaguered and customers can be difficult, but this guy just seems to really hate his job.
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August 2022 by D McPherson
Be careful of the staff's advice, as their recommendation caused me to lose half the contents of two packages. I had brought in several bins of books to ship via media mail. When I asked what size of package I should purchase to ship these books, the staffer said I could actually ship them in the plastic storage bins I had carried them in. Believing him to be a subject-matter expert I took his advice of just applying packaging tape to the lid and sent them off.
Unfortunately this recommendation did not work as the plastic bins were too brittle to withstand the tumbling handling of postal service, forming major cracks and some lids popping off. Though the mail handlers kindly restored the lid and reaffixed/reinforced the tape, the books that fell out were lost. This post office's staff were the weak link in the USPS's otherwise dependable service.
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August 2022 by Mandana Varnoos
The worst service at this USPS . These government employees should be all fired. Especially the guy who always there - He is rude and never want to help anyone. Some sort of angry manners toward customers. Very sad to go to this location and deal with this man. If anyone is overseeing this location, put a camera and watch it - I promise you will be convince this guy behavior is poison toward citizen of this town.
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July 2022 by David McPherson
Be careful of the staff's advice, as their recommendation caused me to lose half the contents of two packages. I had brought in several bins of books to ship via media mail. When I asked what size of package I should purchase to ship these books, the staffer said I could actually ship them in the plastic storage bins I had carried them in. Believing him to be a subject-matter expert I took his advice of just applying packaging tape to the lid and sent them off.Unfortunately this recommendation did not work as the plastic bins were too brittle to withstand the tumbling handling of postal service, forming major cracks and some lids popping off. Though the mail handlers kindly restored the lid and reaffixed/reinforced the tape, the books that fell out were lost. This post office's staff were the weak link in the USPS's otherwise dependable service.
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May 2022 by Joachim Kainz
The only employee on staff decided to take a 30 minutes break while customers were waiting.
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February 2022 by Mana Varnoos
The worst service at this USPS . These government employees should be all fired. Especially the guy who always there - He is rude and never want to help anyone. Some sort of angry manners toward customers. Very sad to go to this location and deal with this man. If anyone is overseeing this location, put a camera and watch it - I promise you will be convince this guy behavior is poison toward citizen of this town.
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December 2021 by Wei Wei
The clerk “Tony” went on a break and let a long line of elderly folks wait . Lousy customer service.He came back after his break barking orders to us ,with no apology or mention of the wait.
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August 2020 by Ashley K.
So frustrating that this post office doesn't have a phone number available anywhere! They claim that a package was delivered, but it wasn't! I have been home all day.
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April 2020 by Bobbie Steinhart
Competent, helpful and friendly clerks.
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February 2020 by Valerie H.
Vacation hold for my mail was supposed to end 2 days ago... still haven't received our mail. Totally responsibility of our mail carrier. Called this location (who's number is listed as 510-649-6717 and get a msg that the number has been disconnected. So I call the main number and wait on hold for 45 min. Then after spending 10 min filing a report, only to be told that it will be 2-4 business days before they act on it. Well we are leaving town again in 2 days! So then they told me if I need it sooner that I will have to call the local office at 510-649-6717 (the number that is disconnected). Icing on the cake is that I received an email confirmation for the ticket, it was addressed to "Thomas Lee". Who the heck is Thomas Lee??? Not me....
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April 2019 by Allen Zeng
Staff was curt, but did their jobs decently well.
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April 2019 by Cameron Kruse
Listed as open and there were 0 employees present to provide any services - terrible.
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January 2019 by Jack O.
The lady behind the glass is about as rude, unhelpful, and a mean demeanor. I came back twice because I was getting a po box (already paid ) and apparently did not have the application. I printed out what the computer have me print out and AGAIN I did not have the correct application. The other gentleman was nice enough to help and I got an application and filled it out. I just moved and have no printer yet. The lady i don't know her name needs to help people navigate your system and not just blatantly turn you away with out even given any info on where to get this so called application?! So what if I walked in off the street and wanted to apply for a po box ? Do you send people out on the world blindly for an application!? I'm sure a cushy governmental job that you can do anything without being fired. Maybe instead of being rude and talk over people you should help them. Of course I got upset because when you talk down to me and talk over me I'm absolutely going to return what you are doing. I called your a** out on it. I'm not there for you ! You are a salaried employees ready to help customers in a professional manner !!. A little help goes a LONG(!) Way. Maybe you need another job ? . I'm not suprised at all the negative reviews here!!!!! I'm not stopping at this review. I will write a letter to your superior. I'm sure Nothing will happen but you will be on notice !
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November 2018 by J D
Very sweet, kind, and eager to help employees!
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October 2018 by Toni M.
Today I used this post office to mail something to my youngest brother. The experience was A-OK. The clerk was friendly and helpful. There were three people in front of me. The woman being helped was a real "Chatty Cathy", carrying on an extended conversation w/ the clerk. That added to the wait time and was annoying. The person behind her seemed unprepared to mail her packages and the clerk was patient and helpful. The next woman was prepared and took almost no time and then it was my turn. I was also prepared and the packet is on its way.
