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March 2024 by Phuong Nguyen
Both the owners and workers are friendly, helpful when assisting customers
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February 2024 by Ellah Gelber
Went at 7:45am since the hours say 7:30-5:30, doors were locked and lights were off. Waited for 20 minutes, called the number a few times, but no one answered.
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January 2024 by Isabel Dante
Its surprisingly incredibly simple and efficient, all the services I need are provided at the front desk and only require asking whoever is there working to help. Easy experience
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January 2024 by Monica Thomas
Unprofessional
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December 2023 by Bhaven Shah
The guy is helpless… he has no idea how to track a parcel, change delivery date…
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December 2023 by Alexandria Campbell
The gentleman working 12/9/23 during opening hours was incredibly friendly, helpful, and quick during the process I needed help with! Thank you!
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October 2023 by Grant Yao
Need to pick something up from this location. Place was empty in the middle of the afternoon during open hours. Saw a handful of different people walk by trying the locked door while I was waiting outside.
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October 2023 by Nurbek Mukambetov
Total rubbish. The staff was extremely unhelpful and impolite. The low rating of this store is fully deserved. Avoid unless absolutely necessary
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October 2023 by Angela Lama
Amazing staff, especially Sanam is super friendly and helpful. Store is always clean.
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October 2023 by John Johnson
Here in the afternoon during normal business hours and the lights are off. I paid for parking and lugged my 30lb package and waited for the 15mins expired on the meter. This location should be closed. All you have to do is put a sign on the door. Go somewhere else. Don't bother responding to your message, apology not accepted.
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October 2023 by Renato Mendes
I think the company is doing very bad when the company requires her employee to say to the customer that if they do next day delivery is guarantee that is gonna be delivered but the other option is not guaranteed. I thinks is really bad and the customer service I had in Berkeley it was terrible. The address it was at 2512 Telegraph ave.
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July 2023 by Zebadiah Facundo
Horrible customer service and lack of communication and service. The "owners" responses to alot of these 1 star reviews is also funny and on the side of unprofessional. I'm sure they do not believe the saying, "The customer is always right" and you can get that sense from the way they respond to customers 1 star reviews in Google.
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July 2023 by Diane D.
I'm so grateful that they went the extra mile to help us with an odd sized shipment. they were open on Sunday and have very helpful customer service people.
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June 2023 by Randi Schalet
Rude, overpriced. I went to post office with the same package. UPS wanted to charge $135 before tax, post office (USPS) charged me $53 and it was two day shipping! This place is horrible. Stay away!
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May 2023 by Alice “Stargamer” Usagi
I have a 9:30 am appointment for a live scan and the place isn’t opened yet even though the sign on the door says it should be open at 8am.
