Steve Bauer - State Farm Insurance Agent is noted for its excellent service and friendly, personal customer support. Reviews consistently highlight a team that is amazing, great, super responsive, and very helpful. Customers describe feeling supported by family and are never confused about rates or processes due to solid communication. The office staff is recognized as the key to good customer service, with the team never seeming bothered by frequent questions or requests, even handling complex issues with understanding. Specific examples include proactively warning a customer about a policy nearing lapse and taking extra time to explain coverage needs with helpful real-life examples. Many customers have stayed with the office for close to 20 years, feeling quite comfortable and well cared for.
During the many years we've relied on State Farm for both homeowner and auto insurance, Steve and his wonderful group of associates have been unfailingly helpful, dependable, efficient, and professional -- all in addition to being patient, friendly, and generous with their time. Thank you!
May 2025
Very good service! After quote online, the representative of State Farm is patient during conversation on phone, they give us very reasonable price. The representative also combined our home and Auto insurance with a discount price.
May 2025
Yolanda is excellent! Thank you so much for all your help :)