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“The nicest guy owns this place!!! Please support his business. He has plenty of mailing supplies/options, has P.O. Boxes, and makes key copies! You won’t regret patronizing his business. :)”
“I have been coming here for years and everyone who has helped has always been super friendly. A few weeks ago though, Nick truly went above and beyond. I showed up with a dozen packages right when they were about to close. The register and lights were already off and he was walking out the door. He offered to stay, but once I told him how many packages I had and that I still needed to handwrite the addresses, he thought of a solution where he could lock up and close the interior gate, but have me leave my packages in the PO box lobby and the shut the lobby door when I was done. I'm pretty sure USPS, Fedex, and UPS wouldn't have been able to provide a win/win solution like that. I'm so glad to have this service in the neighborhood!”
“(Translated by Google) Excellent service, very friendly the guy who attended me helped me a lot ??(Original)Excelente servicio, muy amable el chico que me atendió me ayudo mucho ??”
“This is a fantastic alternative to the post office for sending and receiving mail. This long-time small business offers inexpensive PO Boxes (much less than the post office) and safe package receiving, with notary services, and smart service. You can send via UPS or USPS. There is a no-nonsense vibe when you go in, but there is also a clear integrity that you NEED for mail and for notary services. I will be happy to never go to the post office again, and it will be great to not have to worry about my mail being stolen - as is happening all over the area.”
“Quick and easy process. Had a big box to mail out of state. Didn't charge me for tape or anything nitpicky like that. Just weighed it, had me input the shipping info, payment, out the door. Man at the counter was very polite and efficient. Will be coming back to this location and recommending it to friends when they need to ship something quickly.”
“Amazing experience at this store! My daughter needed passport photos, a notary, and copies and it was a perfect one stop shop! They even let me email an additional doc to her on the spot when needed!!! I am grateful for their kindness and incredible customer service!”
“I have always gotten useful help from the staff here even during the hectic holiday season, there was a line that moved quickly and they handled even the most random questions. Useful to ensure we support this service.”
“The people there handled an expensive and important shipment for me without any problems. The only problem is the lack of good parking in the area, due to being in the downtown Berkeley area.”
“Eric was so helpful today!! I needed 250 postcards printed and the digital files were in the wrong format (my fault!) Instead of printing them off and having the images look un-ideal, Eric was nice enough to call me and help me figure out how to fix it over the phone. He still was able to get my order completed the same day, which was really important to me, and he even called me to let me know they were ready. Eric really went above and beyond! Glad I picked this store- I will definitely be back. Thank you Eric and FedEx Berkeley!”
“I shouldn't be so cheap and unappreciative I got the coolest carnival celebration stamps with fireworks on them. I never have to wait long at this post office and it's right next to the Ashy BART station! The exterior is kind of unusual which is probably why it's getting 3 stars on average. It's a good post office. Don't listen to the other reviews.
Even the downtown Oakland Post Office has run out of money order forms, on occasion. They're not a bank cheapskate, they shouldn't be required to handle large sums. I've seen some people get money orders for thousands at some Post Offices. It's old school *not* dingy.”
“Came in to get some documents notarized and overnighted, was quick and easy. Lady was helpful. Looks like some construction going on outside the building, but overall good experience.”
“The manager and staff at the store went above and beyond to help us with a same-day urgent printing for the wake of a dear friend of mine. We had tried to get it done with four other printing stores in Berkeley and North Oakland prior to going to the Berkeley gourmet ghetto UPS location, and none of them were able and/or willing to help. There were some technological challenges both getting the file to the store’s computers, and in terms of the specs for the printing, and the manager and staff took all the necessary time and found creative solutions to work them all out. It made a huge difference to my friend’s family to have the beautiful booklet to be able to treasure, and to pass out at the wake itself.”
“Went there around noon. No lines, quick and efficient service by “Top Dog”- thats what it said on his name badge. I was pleasantly surprised considering what I had heard about long lines and rude behavior at the Post office.”
“Thank you to Perla who stayed late and worked through Fedex's frustrating system to help me get a package shipped. It was an international shipment, the price was ridiculously high, and the system was making her start all over with all the data entry when the shipping label failed to print properly. It was right at closing time and she stayed late to re-enter it all again and also provided information to help me make decisions around insurance and shipping speed. Thank you Perla!”
“After seeing the reviews, I was worried I wouldn’t be able to get what I needed done; however, the staff and supervisor I talked with were friendly, helpful, and got what I needed done same day!Ps: this is not a retail location, I got in following a delivery truck after speaking with the mailman”
“Went in to pick up a package around 1:30pm on a Saturday. There was a line but moved pretty fast. The workers were very sweet and friendly. My package was actually scheduled for redelivery, but was never redelivered. Turned out there were a couple other people who had the same issue and we all had the same zip code. The two workers behind the counter quickly divided their duties so one could help us find our mail/packages and the other one could help other customers. We waited for 5-10 minutes. I got my package, signed, and left. Overall it only took me 15 minutes.”
“Really no issues at all. Despite being a small location, hidden amongst the buzz of Durant Street, the service was good and quick and to the point. Will come back!”
8:30AM - 6:30PM
2625 Alcatraz Ave, Berkeley
Shipping Centers
“Honestly - I have been using this store for years as well as the FedEx location across the street. I have never had a problem - always been treated fairly and quickly and recently added a box service. They are responsive and when they make a mistake they correct it.
So not sure what all the negative reviews are for but I have not had issues and plan to use this store for years to come.”
8:30AM - 6:30PM
1569 Solano Ave, Berkeley
Shipping Centers
“I needed to mail an international package on a Friday and got caught in traffic, arriving at this location as the UPS driver was about to leave. Lee, behind the counter, asked the driver to wait, then quickly added the transparent sleeve to my box and taped it shut. Thank you Lee, for being there in my moment of need!”
8:30AM - 6:30PM
2342 Shattuck Ave., Berkeley
Shipping Centers
“I go here about once per week between mailing things for work and dropping off clothing returns, etc, and it’s always a bright spot in my day! The staff are so helpful, friendly, and quick. Thank you all!”
“Went on a Saturday to check on my package that was supposed to be delivered. The staff there was extremely helpful and friendly and offered different solutions to help me. Highly recommend!”
“I had such an amazing time at the UPS store! The employee there, Bijay (I didn't catch his last name), was super helpful and friendly. I truly appreciated his help with my shipping needs. He definitely deserves a solid 5/5 rating for his outstanding service!”
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“I've sent several DHL packages through this office and they are always friendly and courteous, even when busy. Today I had a problem with a DHL package and the Manager Paras at You Send Me was kind in helping me fix the problem.”