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November 2023 by Samudra D.
The pride if California. They are using the wrong word to describe. I went purchases a sarri for my daughter-in-law. She didn't like the colors. I called them immediately. Send my niece next day with my husband to return. They said only exchange. We were fine ( he mentioned we need to come late afternoons. Not in the morning. It's a bad luck.) So we went this morning they rejected us. There are two ladies unbelievable. Very rude and yelling. Short hair lady was the rudest. I would never recommend this particular store.
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October 2023 by Henna B.
I had such AMAZING customer service at this store. This was my first time shopping at Berkley, And i came into the store after having HORRIBLE customer service at Sari Palace, and the 3 people working here gave me the BEST customer service I have ever had. I am a bigger size, and I know it can be hard to find things in my size but the people working and owner were still SUPER nice to me and showed me so so so many beautiful options and pieces. The amount was just right and I am so so happy with the service. Customer service really makes a difference. Thank you Roopam Sarees for being plus size friendly and not making me feel ashamed of my body and giving me the right service. I will be recommending this store to all of my family friends and people I know for the future.
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August 2023 by BABITA DAWARE
I went to buy a wedding lehenga for me but needed to check other stores before purchasing from here but the owner is so greedy he scammed me out of $100 deposit.
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June 2023 by Lorena D.
I'm giving it 5 starts because their customer service in my 2 visits was excellent. There's a girl who works there named Sonu, who is incredibly helpful. She was able to read exactly what I wanted by asking simple questions: what colors are you looking for? Do you like simple or flashy? Oh my gosh, she literally read my mind like only best friends do. Please ask for Sonu when you go there. She's very patient. On my second visit, which is when she helped me for the first time, she found me an amazing outfit and a gorgeous jewelry set that matched my outfit just perfect! I adore this girl!My only feedback for the place would be to display more of those gorgeous outfits towards the front and display their jewelry better as they do with some of their outfits, also by the front of the store. That would look very attractive for customers. I didn't know they had jewelry until Sonu told me they did.
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June 2023 by Karim Alimohamed
I recently had the pleasure of visiting Roopam Sarees with my fiancé to purchase an exquisite Indian gown for a special occasion, and I cannot emphasize enough how impressed I was with the exceptional customer service provided by Nitin, Sonu, and Babli. Their commitment to ensuring a delightful shopping experience truly stood out and made my visit unforgettable.From the moment we walked into the store, Nitin greeted us warmly with a genuine smile and offered assistance. He patiently listened to her preferences, taking the time to understand my style and needs. Nitin's extensive knowledge of Indian gowns and his ability to suggest the perfect options based on my preferences were truly commendable. He made the entire selection process effortless and enjoyable.Once she had chosen the gown, Sonu and Babli stepped in to assist with the fitting and alterations. They were both incredibly skilled and paid meticulous attention to detail. Sonu's expertise in draping the gown perfectly made her feel like a princess, and Babli's expertise in alterations ensured that the gown fit her like a dream. They both went above and beyond to ensure my complete satisfaction, accommodating my requests with utmost professionalism.The overall atmosphere at Roopam Sarees was welcoming and inviting. The staff, including Nitin, Sonu, and Babli, created a warm and friendly environment that made her feel comfortable and at ease. Their enthusiasm and genuine love for what they do were contagious, leaving us with a smile on my face throughout my entire visit.We recommend visiting Roopam Sarees and seeking the assistance of these remarkable individuals when you're looking for an Indian gown or any traditional attire. They will ensure that you not only find the perfect outfit but also have an unforgettable and delightful shopping experience. Kudos to Nitin, Sonu, and Babli for their outstanding service!
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June 2023 by Nikki Stha
Had one of the worst experiences here. Customer service there is absolutely horrible. I dont know about others but there was one old lady who practically screamed at me when I asked her if I could try one of the lehengas. All the clothes were very old fashioned and outdated. DO NOT RECOMMEND
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February 2023 by Ramesh Prasad
Great place to buy Indian clothing, very helpful owner to choose what suits you the best..excellent. easy going person and very friendly ?
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December 2022 by Sujata Chattarji
Great store with an extensive collection of ethnic wear, keeping up with all the latest trends.
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December 2022 by Rita Ojha
I recently bought sarees for my mother-in-law and have had a great experience
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November 2022 by Grace Hawkins
My sister and I are guests at an upcoming Indian wedding, and are so glad we found our perfect lehengas at Roopam Sarees! The owner was so accommodating to us, showing us amazing pieces within our budget and digging deep into the stock to find the perfect ones for us to try on. I have never felt so confident about an occasionwear dress purchase. Ask staff about alterations when you visit…luckily the seamstress was on shift when we were there and was able to give us a quick adjustment on the spot! Everyone was so friendly and on our team to find amazing lehengas that suited us perfectly. Don’t say yes to a piece elsewhere before visiting Roopam!! ?? The quality and designs are completely gorgeous and are a must see!!
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November 2022 by Abhi S
We tried the Roopam in Berkley because the Roopam in Sacramento was awful in terms of customer service. Unfortunately it looks like they have the same problem in Berkley. They refused to open up any lenghas for us and told us to come back when the wedding is 2 months away. Again, who shops for their wedding outfits with only 2 months of time left? They were also extremely rude to my Mom, who was simply asking for more design examples. I would advise against going here unless you know exactly what you want, otherwise the staff will be too lazy to show you around.
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August 2022 by Kristi Oloffson
Great selection and super friendly staff! They were extremely accommodating and kind in helping me find just the right outfit for a wedding.
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August 2022 by Siva G.
I went in looking for a dress for a wedding I am attending. I am a very picky person so I went through so many dresses before finding the right one. They have so many different options to choose from. The lady helping me was very very very patient, helpful, and kind. I didn't feel pressured to buy anything that I didn't like. Absolutely enjoyed my experience here, felt really comfortable will be coming back in the future.
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May 2022 by Suman Kumar
Went to store today not very welcoming they don’t want to open and show clothes unless you going to buy like how will I buy if I don’t see they want to sell and decide what they think is good not what customer wants we walked out went to shringar emporium in Hayward excellent service reasonable price compared to them and the owner is very friendly and opens up as much lengha as you want to see to roopam saree was a disappointment they tried to double charge on a lengha and the same lengha in different color but same design I paid $100 less than what roopam asked
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March 2022 by Vanessa G.
The lady that was helping us was very prejudice towards me and my daughter and very pushy. I will never step foot in this store again!