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November 2023 by William Urquiaga
Be careful buying from this company the return policy is brutal
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October 2023 by Cam W
Awesome store! Stopped in while my mom and I were walking around the area and really loved the high quality products and cool storefront. The staff member we met (Dennis) was incredibly helpful and fun to talk to. I love the shorts I picked up and will definitely be back.
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March 2022 by Christopher R.
This review is long overdue! I've been a loyal customer for the past two years and always purchase from the Berkeley store whether in-person or over the phone. I've found the shirts to be the perfect length. Shirt length from other retail stores often shrink after a single wash therefore changes the length for all future wears. A lot of their clothes are pre-shrunk. Roark's clothing continues to be consistent in quality, size and length. I've purchased jackets, button up shirts, shirts, swim shorts, and 5" exercise shorts. The customer service is outstanding. The manager surely is doing something right in hiring people that are professional, knowledgeable, and caring. I believe the Berkeley location is the flagship store in the Bay Area, why they have the best selection. Items are always organized and neatly folded. Be on the look out ya'll for the special events this location often hosts. They are fun.
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February 2022 by Doug Patterson
Awesome all around clothing. Just discover there is a local brick and mortar store. Can’t wait to visit.
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January 2022 by Scott Wong
I’ve bought a couple of items over the years. Great clothes. High quality and nice designs Always friendly service.
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January 2022 by Aaron M.
I bought a Bison jacket wore it three times last one was camping with a fire. Needed to clean it. I followed directions on washing and the jacket ripped at the arm pit. I had the jacket for two months I have reached out to Roark and every time I called nothing., then sent email with pictures and I received mailer demon each email sent. Great design but if your using their product daily will not last spend the extra couple hundred on a brand that cares about customers.
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January 2022 by Anthony N.
been here a couple times in the past. Im super happy with the products I have purchased (pants, jacket etc.) this review reflects my experience this past sunday. The girl working the front desk needs a little more training on customer service. no greeting upon entering, and actually looking at me suspiciously. my girlfriend used the clearly market restroom. upon exiting, the rude service girl growls "that is only for employees" well then signage it as such. I felt very unwelcome. i am a local dentist, must have been profiled due to my dark skin and long hair lol.......
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October 2021 by Sarah Sage Sobel Robinson
Loved the fancy gear and accessories. Felt that clothing selection was good but not standout relative to competitors.
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July 2021 by Landon John
I'm not a shopper or loyal to very many brands but I loved this store! Incredible store design, transported me to great memories of past adventure trips with buddies. Great curation of product and Dennis was super helpful. I could have hung out there for hours.
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May 2021 by Johnny
Truly awesome store!!! All their clothes and accessories are high quality and well curated
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March 2021 by Sarah Sobel
Loved the fancy gear and accessories. Felt that clothing selection was good but not standout relative to competitors.
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January 2021 by Avery McGinnis
The store was very clean and appealing. The sales associate, Max, was super relatable and friendly. He was very knowledgeable about the photography and videography created by the Roark team. I will definitely be back because of Max. Super chill!
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October 2020 by Julian D.
I have been coming to Roark for about a year now so I can attest that their clothes are so quality that they may be in even better condition a year later. An amazing clothing line to take on rugged adventures or wear day to day. I wish I had everything in the store!As a happy customer and a fan of the brand, I highly recommend diving into the store to met the friendly staff and treat yourself to some quality gear.
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September 2020 by Active Fit Gym
Great stuff, great service!
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August 2020 by Bridget Y.
I've been here multiple times and have always been impressed by the level of customer service offered by Liam. He's a super friendly guy who doesn't hesitate to answer any of your questions about the brand and selection in store. The past several times I've visited Roark, it's usually just Liam tending to the shop. Once you walk in, he immediately makes you feel welcomed and is very eager to help you out.The clothes are bit on the more expensive end but you're paying for the quality and aesthetic, which I think makes the selection reasonably priced. I 100% recommend this store to anyone looking to purchase men's apparel. Extra kudos to the awesome customer service!
