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May 2023 by Petka P.
Good selection of paper, but pretty bad customer service. Recently I was in rush and came to the store with a gift. I got a paper that perfectly fit the size of my gift. I asked a customer representative who was standing next to the tape dispenser if I could get two pieces of tape. He told me that I could purchase a tape.
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February 2023 by Jacqueline F.
I used to love Paper Source because they had an endless supply of paper. This seemed ok, but it seems smaller and is owned by Barnes and Noble. Unfortunately, they didn't do for Paper Source what they did for magazines and the selection is lacking.In addition to that, there was a guy with a grey mullet-like hairdo who totally ignored us. He helped the person in front of us. And then seemed to be so interested in something on the cash register that he just plain ignored us. Someone came over from the back to help us with the purchase. Which was nice, but still... Customer service?I used to come here and be overwhelmed by all of the papers and such, but their selection of stickers is lacking greatly. They have some cards, but not a lot. And the specialty papers, what happened?
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January 2023 by Sophia R.
Closed before time said online and in front of the store so go during the daylight I assume haha
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December 2022 by Evan Spiler
I have to echo everyone's sentiments about open hours. Google and the paper source website say they open at 10am Sundays. I arrived at 10:30 and they were closed. No sign on the door or anything. I came back at 11, there was a line of people waiting outside and a worker inside, but door was still locked. After watching us all waiting there for ten minutes, the worker came out and said she wouldn't be opening until 11:30. Still didn't post anything on the door. Why not just let us start browsing?Everybody just left. So weird.
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December 2022 by Ulrike L.
Apathy and disinterest describes the staff. 50 bucks to wrap a gift is like Highway robbery. Beware!
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September 2022 by Thomas Edward Kingston
I saw a few posts about weird opening hours so double checked online, saw that recent hours had been confirmed with the store and headed down in the middle of the business day. only to find the whole place lit up but closed with no mention of hours at the location itself. disappointing.
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September 2022 by Cindy Hu
I would echo other reviews about the unreliable business hours. Google maps says it is open at 6pm on a Monday, not the case.
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August 2022 by Afs T.
Cute and unique items sold here. But the catch is the store will be randomly closed. This has happened on 3 separate occasions that I've tried going. I'll check the hours online and lo and behold when I get there they're closed. Not even a mention of it on their voicemail.
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July 2022 by M S
Store hours online are not accurate. The physical posted signage on door is also not accurate. Went here on 6/29, Wednesday at 1130am (lights off) and 6/30, Thursday at 530pm (lights on) but they were closed even though the additional sign says open at 11am until at least 6pm both days according to the other sign. Called both times but there was no answer. No reason posted as to why doors were locked. See pictures. The signage says open times are 11am-7pm, Tuesday-Saturday. Best to call to make sure they're open before making a trip here!
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January 2022 by Christine U'Ren
I have some good things to say about the selection at this store, but it's impossible to shop here when the posted hours aren't honored. I checked the opening times and days before I just rode down on my bicycle to get something, and it was closed, even though it was almost two hours before the closing time written on the sign that is hanging in the window. The same hours are listed online, and it says the business updated the listing in the last couple weeks, so I had thought I was safe. I tried calling later, and there's no answer, not even a machine. They have new merchandise in the window, so it seems like someone has been there recently, but I don't think I'll be making a special trip down there again, since there's a good chance the store won't be open.
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January 2022 by H. Y.
Seems like out of business. Doors were closed at 5:00 pm. Nobody picks up the phone even though it says open? Why wouldn't you update your info on Yelp or Google?
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January 2022 by H. G.
Seems like out of business. Doors were closed at 5:00 pm. Nobody picks up the phone even though it says open? Why wouldn't you update your info on Yelp or Google?
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December 2021 by Kevin K.
I was doing some Christmas shopping and popped into Paper Source to pick up some unique wrapping paper and cards. Luis was extremely helpful and actually gave me some great ideas for my gift wrapping. He was super friendly, very knowledgeable and definitely premier customer service!
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December 2021 by Kerriann Light
Showed up Sunday at 11am bc Google says they’re open…there’s a sign on the door that says they’re closed on Sundays now. Can you please update your hours online? Extremely frustrating to drive here and find it closed. This has happened before too.
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November 2021 by Sylvia Miller
Turned up last week to pick up a thank you card and wrapping paper. Lights on but nobody home. Tried to revisit and no one answered the phone. Is this store out of business?
