“Made a 3pm appt on a Sunday just 2 hours earlier and arrived as the only customer in the store. Glenn was working and provided exceptional service. His ability to be helpful, friendly, and not pressuring was the perfect customer service balance. Highly recommend people visit him for new phones (I got the Samsung s24+) and hope his manager sees this value and new hires learn from Glenn.”
“EidS TV is truly exceptional. The owner went above and beyond to help me troubleshoot an issue with my TV—even after I told him I planned to handle the repair myself. He was incredibly generous with his time, offering to have his technicians review photos and videos I sent, and thanks to his guidance, I was able to pinpoint the issue and figure out the best next steps.
What really impressed me was how helpful, kind, and responsive he was, even knowing I might not use their services this time around. That kind of integrity and support is rare. EidS TV has absolutely earned my trust and respect—if I ever need electronics repaired in the future, this is the only place I’ll go. Highly recommend!”
“Good service. Thoughtful and honest. Always do my phone related biz there. Boss is a good man,and the employees are knowledgeable,patiently answering even the most dumbest questions, like" so will this phone I just bought make calls"? .....Myself, I woulda just given the "look" you know the one., Be Good, or Be Good at "It". Reptile”
“Tl;dr - I'm only writing this review because Target needs more staff if they are going to maintain half the aisles under lockdown. Otherwise, it's going to become not worth shopping here.I shop here frequently because I live in the neighborhood. It is well stocked for its size and it's great for families in terms of the kid aisles and general household, personal care items. The staff are typically very helpful and nice. I understand why they've put so many aisles behind locked cases, but they need more staffing. It's impossible to shop quickly in this store anymore, rendering its former "convenience" for less so. It takes 10 minutes and upwards to get something basic like toothpaste unlocked. The only solution is adding more staff if the locked aisles are staying in place.”
10AM - 6PM
1008 University Ave, Berkeley
Mobile Phones
“Eddie was awesome, took time out of his day to help me change my moms account information without any financial benefit. Great guy, great service and I will refer many to him in the future”
“Cricket Wireless is the discount version of AT&T. They even gave me a new phone in preparation of the 5G switch. The woman at the Downtown Berkeley store was really good at handling the switch to the new phone -- it took just about 20-30 minutes. Her name is Tina. I LOVE having a store in downtown -- and I strongly recommend Cricket (Discount AT&T) to students, older people, or anyone who likes a bargain! Each time I have needed help, this Berkeley store has been perfect. THANK YOU!!”
“Destiny at Berkeley T-Mobile is super helpful! Destiny helps me sort out how to find my lost iPhone, how to get a new iPhone in a promotional plan, how to add more lines in the lowest budget...etc. I was very worried about lost my phone but Destiny is very professional and resolves my questions. Other staff at Berkeley T-Mobile are very cool too. Destiny's professionalism gets customers' trust and boosts T-Mobile's good image!”
9:30AM - 6:30PM
1008 University Ave, Berkeley
Mobile Phones
“I needed to upgrade my phone and arrived an hour and a half before closing. I was 4th in line and Cheerio smiled and said it'd be about an hour wait. Waiting gave me a chance to hear him help other customers. I was amazed by his expertise in everything Metro. By the time he helped me I was confident in his ability to provide exactly what I needed and left there a very happy custo.er!”
“Amazing service. I was trading-in MacBook and iPhone for Air I bought 2 weeks ago in Boston. He solved a problem that Boston was helpless with. Damien was incredibly swift and helpful and gave me some good Mac tips when I asked.”
“Trew was AMAZING. She was knowledgeable and professional as well as great to talk to and patient while we waited forever for my old phone to finally sync (my fault for never deleting anything, not hers). The experience was 10/10. Thanks again for taking care of me, Trew!”