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August 2023 by Derek S.
This is a fantastic alternative to the post office for sending and receiving mail. This long-time small business offers inexpensive PO Boxes (much less than the post office) and safe package receiving, with notary services, and smart service. You can send via UPS or USPS. There is a no-nonsense vibe when you go in, but there is also a clear integrity that you NEED for mail and for notary services. I will be happy to never go to the post office again, and it will be great to not have to worry about my mail being stolen - as is happening all over the area.
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November 2022 by matt h.
I've picked up or dropped off several packages here, and have always been waited on quickly. The staff who helped me were friendly and respectful.
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November 2022 by Joe Seraphin
If you are a kind person and you need a mailbox with a friendly staff and reliable service which also provides shipping services and office supplies, this is a great place. If you are not a kind person, go to a different place!
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November 2022 by Joe S.
I have used this store for my mailbox for over a year now and I really like this place. The owner is very kind and always takes good care of me. If you have respect you will be treated with respect! All of the bad reviews on here must be Karen's and other childish people.
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September 2022 by Juan
Great and helpful business. Real quick. Good service.
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August 2022 by Collin Tomikawa
Super helpful and knowledgeable people when I needed to ship a package overseas. I couldn't be more pleased with the service I received. These folks inspired confidence in me.
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July 2022 by Nita V
Whatever you do, do not go anywhere near this business. I've never experienced an employee as uncooperative and disrespectful as the older woman at the desk. My package was misplaced by them. When I'd call asking them to look for it after UPS showed me the tracking history, she proceeded to laugh at me and respond with "smart remarks". One time I called, they even "put me on hold" and the same woman proceeded to make a personal call to her insurance. I could hear the whole thing. You know that the automated call with an insurance company takes a very long time. I hung up and tried to call back and no one would answer the phone for hours and hours. Every time I'd call, I would have a different story from the same woman. After fighting tooth and nail to get them to cooperate, a UPS driver was able to pick it up from the location even though "it wasn't there". She swears that her books indicate that she no longer had my package but her "book" is literally just a lined note book. There is not an ounce of competency displayed by this employee and I would not trust her with any of your packages. I can't believe that I got better, helpful service from a UPS representative than a local business.
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July 2022 by Elizabeth T.
Went in to ship a package and the lady behind the counter was absolutely so rude. I don't know if she is the manager or the owner of that business, I highly recommend not using this place!!
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January 2022 by Paul Jolly
Have mailed several packages here. Always courteous and personable.
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September 2021 by Srishti Shetty
If I could post this with zero stars then I would! Extremely rude woman behind the counter, no professionalism. My UPS packages were dropped off there instead of my apartment. And when we called to enquire she was irritated, rude and asked if she should book us an Uber to get there. All of this right after a "Hello". If you're interested in interacting with a civilized, professional person who doesn't hamper your mood then this place is NOT for you.
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September 2021 by Abhay P.
Extremely rude people. I called to ask about some packages that were dropped there and if they can be routed to my home. The lady instead responded "Should I pay for an uber so that you can come here and pick them up". Always sucks to deal with shitty people like this lady.
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August 2021 by Lucas Lu
Horrible after service.
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July 2021 by Clifton R.
I thought I'd give this a try to mail two manuscripts out today. I bought two padded envelopes and addressed them and was charged $10.00. Just to put that in perspective, they cost a little more than $1.00 each at Office Depot. Okay, I checked on mailing costs and was told the price was going to be over $17 each. I said I'd like media mail rates. The woman shrugged and said, "It's going to take a long time to get there." I responded that a week or so was fine. "More like months," she said. Then I knew what I was dealing with. Media rate? She quoted over $9, media mail, USPS. I paid for the envelopes, then raced to the post office where I paid $2.89 each to mail my two packets. Less than 1/6th what she quoted me. Unbelievable scam. DO NOT GO HERE.
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March 2021 by Gus Callaway
Very friendly, knowledgable service
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September 2020 by Wendy B.
I mailed 5 padded envelopes there when it was 100 degrees in Berkeley and I just couldn't stand in line at the Main post office anymore. They charged me double of what the USPS would charge and it didn't include tracking. Two of the 5 packages arrived. Three were returned to me with postage lacking two weeks later. Even though I paid $7-8 per package the stamps that were affixed were for $1 or $1.40. My attempt at saving time added three weeks to the package delivery, stress as I thought they were lost and another trip to the post office. I learned my lesson. I will always use the USPS for my mail services.
