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October 2023 by Jais Booth
M.A.C. rescued me when my printer jammed and I could not free it. HP online support was useless and their chat also, so I quickly looked up computer repair, found MAC, called them up and was able to bring in the printer just before they closed. Wai Lee freed the jam and charged me nothing! Now I know where to go for all my pc problems and supplies.
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August 2023 by Kent U.
My Macbook Pro's USB-C ports were starting to go; one wouldn't work at all, and the other was glitchy. All the computer places that I called in here San Rafael told me either that this wasn't fixable or that they didn't work on hardware. I drove across the bayt and took my Macbook to M.A.C., the repair shop I'd used when I lived in Berkeley. They found the problem & replaced the USB-C jacks quickly and for a reasonable price. Definitely worth the trip. I want to give some much deserved props to M.A.C. Damn, I miss Berkeley.
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July 2023 by Jacqueline F.
Six of one, a half dozen of another. I wanted to buy an old-school mac at one point and the guy wouldn't take my card. I assume it was because he didn't trust the card of a black woman. So, I didn't go back. But my husband and I had an issue with a computer and they fixed it. My husband took the computer in, otherwise, I would not have bothered. But, they fixed it, which brought them from the negative area to two stars. I'm grateful that they fixed his computer, however, I can't forget the way the guy gave me my card and ID and said that he didn't care and didn't want my money.
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June 2023 by Brooke S.
These guys did an amazing job repairing my screen and replacing the battery on my MacBook Pro. I thought my laptop was a goner, but they took it back to a quality that I honestly don't even remember it ever having hah. Thank you! (Services: LCD assembly + battery assembly... plus, they deep-cleaned it - bonus!)
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May 2023 by Annie S.
My visit to m.a.c. today was seriously like witnessing the best possible kind of magic! I have been contending for weeks with a worrisome problem on my three-year-old MacBook Pro. Yesterday, I was on the phone with Apple customer service for close to two hours trying to get help, but to no avail. Today I walked into the store on Shattuck with my MacBook and my fingers crossed. In LESS than three minutes, problem solved! Wai seemed sheepish about having to charge me anything because it was such an easy fix (for him!) and he charged me the absolute minimum. I would cheerfully have given him five times the cost, especially since he was so quick and helpful. This will now be my one and only destination if I have future problems with any of my devices! THANK YOU, Wai ~
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February 2023 by Nicolas P.
Brought in my Macbook air to get a new screen and fix a few other things on it. They were super professional, timely in returning my mac, it works great and the price was fantastic! Amazing place, definitely the place to go to get your Mac fixed!
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February 2023 by Gail Kernes
Fabulous resource for all things Mac computers. Friendly, patient, very knowledgeable!
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October 2022 by Jim Gasperini
Knowledgeable, helpful, will point out cheaper solutions when they could just make a sale. A Berkeley treasure.
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August 2022 by Lemora M.
I would never consider going anywhere else. These guys have always helped me. They are accessible, friendly, and they get it done, whatever the problem is. I will never go near that other place down on fourth Street, which shall remain unnamed, again.
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August 2022 by Nour Akiki
Those people are very helpful, humble, and genuine in their work. My laptop was not working so I gave it to them for a diagnostic (which usually costs 160$). They figured out that the issue is from the battery and not the software, so they told me they won't charge me anything for it. That was super nice!
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August 2022 by Eli Massey
Nice guys but 80 for a Mac book pro power supply. 35 on Amazon. Tried to help the local guys but I'm not getting screwed.
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August 2022 by Nicolás McCarthy
Very polite, and they fixed my broken screen in a reasonable time for a reasonable price (way cheaper than paying apple to fix it).
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May 2022 by Alexandra
MAC is always local and always helpful ~ they’ve been my GO TO Macintosh Apple computer people for 25 years !!
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March 2022 by Rob J
Bit of a funky COVID layout. I thought I needed a power cord, but they showed me another way to do it using a cord I already had. No charge, pleasant people. I'll be back.
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January 2022 by Justin Lee
These guys are very good and have fair prices for repairs. I also buy new Macs through them(official resellers) and then they do a nice disk image transfer for a small fee. Makes like so much easier.
