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January 2023 by Paul C.
We did a kitchen remodel several years ago and our contractor recommended KitchenSync as the place to get our cabinets. They worked with us to get the best choice to fit our budget and layout. (We got Mid-Continent cherry cabinets that we're really happy with.) Fast forward to 2022 and a hinge on one cabinet door had come loose, causing the door to sag slightly I called the shop and asked if we needed a special tool because Phillips and slot screwdrivers were not working very well. Jeffrey looked into it and confirmed that we needed a Pozidrive #2 bit (available at Ace Hardware for $2). Sure enough, problem solved. The point being, they are great to work with and will stand by their products and customers years after the sale. Can't ask for more.
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November 2020 by Trevor P.
Jeffrey helped us with a kitchen for a new ADU. He spent a long time going through several iterations of the design, and was communicative about manufacturing delays due to COVID-19. We are hoping to go back to him again to remodel the kitchen in our main house.
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June 2020 by Jamila F.
We are incredibly pleased with our Ultracraft cabinets and quartz countertops for the remodel of our kitchen and bathrooms. While we had kitchen tile backsplash already selected and some idea of what we wanted for cabinets, we greatly appreciated Jeffrey's design advice, patience, and responsiveness. With all our kitchen remodel research, there were a lot of details we overlooked (i.e. peninsula overhang depth, cabinet trim vs. molding throughout the space, storage advice, etc.) Jeffrey is a pleasure to work with and I highly recommend his services.
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March 2020 by Laurie D.
I loved working with Jeffrey. He was very patient, thoughtful, and tolerated lots of mind changing and the results were excellent! He knows his stuff!! Even the delivery guys were great.
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July 2019 by Krista C. R.
When a business gets a profitable order or contract, it's no surprise when they try to impress. To me, it means more when they show their stuff in some insignificant little matter -- my dad taught me that's how you can tell the people who take pride in their jobs from the ones who just do it for the money. A few days ago, I was looking for some kind of a tile that would work as a paperweight. I had just come out of the ice cream store (yeah, THAT one...it rocks!) and didn't want to make an elaborate side-trip, so I turned slowly around in a circle, looking for inspiration, and there was Kitchen Sync. Yes, I was that kind of pain-in-the-butt client. I asked the gentleman at the desk, who I think was the owner, if he had an obsolete countertop sample that I could buy, figuring it wouldn't cost much and would do the job. Instead of saying no because it wasn't worth the trouble, he was very helpful. He found me a sample that he had several extras of, and refused to charge me for it! Obviously, this is a place where the first priority is making customers happy. If I have need for the things they sell, they'll be on my A-list!
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December 2018 by Ruth T.
We had great service from Jeffrey from start to finish. We bought our Ultracraft kitchen cabinets, Caeserstone countertop and Top Knobs drawer pulls from him. The prices were excellent; the delivery went smoothly. When a few additional trim pieces were necessary, he did not charge us anything extra. He even helped us find the right contractor for the job, since we knew that the cabinet installation would be the trickiest part of our kitchen re-do. And he recommended an excellent local draftsperson who saved us money in drawing up the plans for our permit. We are very happy with the way our kitchen turned out.
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April 2016 by Don M.
My experience with Kitchen Sync started out good but became progressively bad to the point where I would not recommend them to anyone. I came to this place based upon a recommendation from my architect and while the initial consultations went well, when the cabinets were delivered there were numerous problems: wrong cabinets, misalignments, bad fixes, no fixes, and general unresponsiveness. To make up for it they offered me some cabinet accessories but never delivered on them and do not return my complaint calls. It was generally a bad experience for what was supposed to be a great remodel.
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April 2016 by John E.
You can get excellent quality, competitive pricing, and great customer service from a small local business. KitchenSync carries several quality cabinet brands and their prices were better than the a big-box home improvement store that shall remain nameless. Can't say enough good things about Jeffrey. He took his time and we never felt rushed. He helped us flesh out our ideas for redesigning our small, galley style kitchen. Jeffrey then worked closely with the contractor to ensure all the dimensions and features we had envisioned were actually going to work. If you're considering a kitchen remodel or have a complicate project, do yourself a favor and visit KitchenSync.
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November 2015 by Lynn S.
Kitchen Sync beat Home Depot for price and service! Jeffrey helped us pick out cabinets that matched some existing shelving and they look great. And we really like our Silestone countertop. Jeffrey pulled a lot of strings to get our cabinets from the manufacturer in time for other work to be done. His advice and service made the job easier and successful in so many ways. We highly recommend Kitchen Sync.
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September 2015 by K. A.
We've had our cabinets for a year now and we're very happy with them. Jeffrey has been - and still is - extremely helpful and knowledgeable. We had a very minor issue with one of our cabinets recently and Jeffrey took care of it quickly. Kitchensync was the right decision for us.
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February 2015 by Bonnie R.
After spending way too much time without assistance at large cabinet and counter stores, I found Kitchen Sync. Jeffrey was incredibly helpful with the cabinet lay out and design of my very narrow galley kitchen and small master bathroom. Furthermore, his estimate for the granite counter and cabinets was less than those of the the large stores. The results are outstanding! The maple Shaker cabinets and black honed granite are absolutely stunning! If I didn't know, I'd think the cabinets were custom made. Jeffrey is very busy, but that's because his work is excellent. Do yourself a favor and use Kitchen Sync for your cabinets and counters.
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January 2015 by Clifford H.
We believe that Jeffery Lim at KitchenSync is a knowledgeable professional for kitchen design & cabinetry - we recently worked with Jeffery to design and acquire Ultracraft cabinets & ceasarstone countertops for a complete renovation of our bungalow house kitchen, although we are both architects [public & institutional buildings only] Jeffrey educated us about kitchen cabinetry and countertops, he is quite patient, respectful of your decisions, budget & perspectives. Jeffery took care of all details for the cabinet & countertops order, he took responsibility for all errors or omissions by the vendors. We are very happy with the outcome equally with his service. KitchenSync seems to represent a good range of product lines. It is a small personal setting - quite comfortable.
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November 2014 by rhoda r.
We could not be happier with the products and service provided by Kitchensync. Jeffrey listened carefully to our needs, helped us order gorgeous new kitchen cabinets and countertops, and followed up consistently to ensure that we were completely satisfied with all details of the installation. Highly recommended.
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May 2014 by Garret B.
We bought Kraftmaid cabinets and Caesarstone countertops from Jeffrey. I'm very satisfied with the whole experience. We will definitely return to Kitchen Sync for our next remodel. Prices were competitive with other dealers and Jeffrey was very professional and his customer service was exceptional. Jeffrey took very good care of us. We had some problems with damage to the cabinets during the countertop installation and Jeffrey sent a professional furniture repair specialist to fix the damage. The isn't even noticeable now. He said he would have replaced the entire cabinet if we were unsatisfied. Also, he quickly replaced some damaged doors we discovered about 4 months after receiving the shipment even though it was past the deadline for replacement parts. Anyone looking for cabinets or countertops should stop by Kitchen Sync. Jeffrey will ensure you are satisfied.
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January 2013 by c L.
This review is long overdue. We bought our Ultracraft kitchen cabinets and Caesarstone quartz countertop from Jeff and he was awesome! Our cabinets are beautiful, we are so happy with them. When they first arrived, some of them were damaged (Ultracraft's fault, not Jeffs) and Jeff was on vacation but Gary (owner and manager at the SF location) was sooo helpful. He exchanged all of them out immediately and took care of it. The prices were extremely reasonable and competitive with other places we shopped at (especially the quartz countertops). Jeff is great with communication and always responded quickly. He worked well with our contractor and is just an all around great guy. I would definitely recommend him to my friends. I have absolutely no regrets about using him!
