Kiehl's Since 1851 is a renowned skincare brand that has been providing high-quality products for over 170 years. Customers consistently praise the excellent customer service they receive at the brand's stores, particularly the Berkeley location. The staff at Kiehl's Berkeley are knowledgeable, friendly, and go above and beyond to ensure a personalized shopping experience. Customers highlight the exceptional service of associates like Amanda and Parysh, who take the time to understand their needs, provide product recommendations, and even help them redeem reward points. Shoppers appreciate the wide range of Kiehl's products, including their popular Age Defender face cream and Vitamin C Retinol serum. The Berkeley store is well-stocked and carries a variety of items, making it a convenient one-stop-shop for all their skincare and body care needs. While the prices at Kiehl's can be on the higher side, customers feel the quality of the products justifies the cost. They also enjoy the personalized attention and expertise they receive from the staff, which they believe enhances the overall shopping experience. Despite some occasional issues with the store's parking and the occasional less-than-friendly associate, the overwhelming sentiment among customers is one of satisfaction and loyalty to the Kiehl's brand. The Berkeley location is praised as a standout, with a team that consistently delivers exceptional customer service.
Excellent customer service. PARYSH is simply the best. She's helped me each time I've visited this location and is really a gem. I feel welcomed, cared for and her knowledge of the products is unmatched. I highly recommend asking for her if she's available.
December 2021
Such amazing and friendly service in this pleasant and immaculately clean little store. The products are EXCELLENT. Ask any of the friendly and knowledgeable staff for recommendations to address your specific concern. They gotchu!
August 2021
Friendly staff and clean well stocked store. Lots of street parking and a lot nearby. Located on the corner of Hearst and Fourth with lots of other little stores on the shady street.
