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February 2024 by Peter S.
Don't remember whether I've reviewed these guys before or not, but either way, I want to. They are simply the best. Responsive, helpful, go the extra mile, reasonably priced. A really valuable resource.
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January 2024 by Rich D.
I have a 2012 Scion IQ that I needed the car's radio and speakers replaced with something that had car play and a backup camera. I shopped around and JG Audio & Alarm gave the best quote and were able to take me the next day. I was VERY pleased with the install and they took the time to show me how to operate the new system. They were fast and friendly and did a great job. Looks like the new system came with the car!
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January 2024 by Margaret C.
My experience at JG Audio was excellent! They installed an aftermarket radio in my daughter's 2005 Prius so she can listen to her music via Bluetooth or aux cord from her iPhone. Both Rob and the other guy (sorry I don't recall your name!) were friendly, helpful and direct. No sleazy sales behavior. They did the work same day. I highly recommend them and am happy to support a local Berkeley shop!
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November 2023 by Bridge Ho
I got a Viper alarm installed here and want to say that the guy that installed it was excellent, honest and took the time to answer all my questions and my alarm is awesome!I am knocking down a couple of stars because they underquoted me for the work on the phone. When I arrived, the first thing the installer asked me was if I was aware of the price and then went on to say that I actually need another part so it’s extra $$. It seems like it was practiced and maybe a schtick that do?? Seems like the person answering the phone/making appointments often underquotes you. I gave my exact name and car so not sure why they didn’t have the correct info. It definitely felt like a bait and switch. I would recommend actually going to the shop to get a quote.
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August 2023 by Jack Hallahan
Expert work. You get what you’re paying for and more. Excellent consultation to understand your needs. No attempts to up sell into over priced audio.Our VW Eurovan has never sounded so sweet!
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May 2023 by Sandy K.
I've done business with this shop multiple times for tint and clear bra installation. I highly recommend them. Very professional.
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March 2023 by Steve Lomprey
These guys are total pros and do great work at a fair price!
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January 2023 by Fiora W.
They did a great job with my window tint and dashcam installation. Quick and professional.
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November 2022 by scepellos
excellent professional work and customer service. i had a standard alarm installed, and they let me know about potential accessories or upgraded available but didnt try to push me into anything. i love my new alarm !!! thank you !
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October 2022 by Lauri S.
Juan is amazing! I traveled from SF to Berkeley so he could work on my car - and I'd do it again. He did an amazing job, super fast. He went above and beyond. I can't recommend JG Audio & Alarm strongly enough.
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September 2022 by Brendan Walcoff
Super professional, didn’t try to upsell me on anything, all the work is perfect. Will be sending all my friends here
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August 2022 by Vincent Abad-Santos
Juan and everyone here are awesome! They do excellent work with a personal touch at fair rates. Can't recommend enough. Don't go anywhere else. Just here.
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July 2022 by Alex L.
I went to JG Audio with a malfunctioning electric issue I thought may have been caused by after market radio. They did a thorough diagnostic of all the relevant electrical components and isolated it to a faulty headlight switch. They didn't even charge me for the time they spent assessing it and referred me to someone else for the replacement work. Needless to say I was very impressed and you can tell they have high integrity and not there to take advantage of their clients..highly recommend.
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July 2022 by Hong N.
I called Juan to set an appointment for him to check out the auxiliary input in my VW Golf. It's been a little finicky and the sounds goes in and out at random times. I've had this issue for a couple of years now and have been putting it off on getting it fixed. Recently, I remembered my husband had a subwoofer installed in his truck by Juan so I asked my husband about Juan. My husband said Juan's a good and honest man to go to. He also said Juan went above and beyond his expectations, so I called and asked for a good time to come by. I didn't make an appointment because Juan didn't know how long it'll take to fix or if he had to order parts so he said to stop by whenever it's convenient for me. I showed up a couple days later and Juan was able to fix the issue on the spot. When I asked him to settle up, he said it's fine. He didn't charge me anything! Thanks to Juan, now I can finally listen to the music I have on my phone!
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July 2022 by Greg S.
I have known Juan for many, many years. In addition to my personal vehicles, Juan did all the paint protection jobs for the Lexus dealership I worked at. We never had any complaints - a testament to the high quality and precision cuts of the film he uses, and his meticulous installation. Juan is friendly, responsive, and cares deeply about his customers - a true professional!