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December 2023 by York York
i was about to book a room when i checked for hidden charges and...oh yeah--(hidden) amenity fee $25/day for in-room coffee, internet and bike rental...use to be called "resort fee" but it got a bad repudiation so it's been repurposed as amenity fee. lost my business-- i am going to the Shattuck Plaza!
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December 2023 by Naïs Fargette
I really enjoyed my stay at Graduate for the second time, the room was spacious and clean, felt like home!
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November 2023 by G Penner
Great location and friendly staff, but this hotel is a dump. Have the expectation of a one or two star hotel at best and you’ll be fine.Very rundown and there is a stale odour that permeates the hotel as mentioned in other reviews.Stayed in room 419. The floor was dirty, the window would not close, and the door seemed as if had been recently kicked in.Multiple cigarette? burns on the desk and the bathroom shower temperature was uncontrollable.Enjoy your stay!
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November 2023 by Ryan Angell
If this represents a 4 star hotel in this area then I can’t imagine what any others are like. Tiny and not great room. No sink in the bathroom. Need to have security let you out and walk you to the car because the crime is that bad. Car got smashed and grabbed just down the street. Not sure who would let their kids go to school in an area like this. Ridiculous.
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October 2023 by J Z
I have spent countless nights at this hotel. The location is perfect. Walking distance to UCB and many restaurants. A parking garage near by as well. The hotel is converted by an old building that has no insulation between floors and maybe not inside the walls as well. I can hear my neighbors’ phone conversations word by word. And occasionally snoring as well.Rooms: Rooms are small but newly renovated. There are many room types. You have chance to get some really weird room.
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September 2023 by Kristina Mamon
I had a great stay at The Graduate Hotel. Everyone was so accommodating and welcoming, I truly appreciated it. A very special shout out to their student worker, Sharell! She was the first person I interacted w/ upon arrival and she made sure I was taken care of during my stay for the week while multitasking her other duties. Thank you for your kindness and attentiveness, it doesn’t go unnoticed. I wish you well this school year and beyond! God Bless :)
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August 2023 by Joe Z
My wife and I really enjoyed our stay here. It was our 10 year anniversary and they gave us a little treat in our room which was very cool. It's a great location right in-between Telegraph and the Greek and having a place to park is super convenient. We already booked our next night for another concert at the Greek in a few months!
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August 2023 by Brian Knox McGugan
What a wonderful experience staying here, chill energy, real atmosphere… even the lobby smells great! ???
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July 2023 by TY Chen
The rooms were clean, spacious and conformable. Service was good. My only gripe was the shower - they had antiquated 2 tap mixer where it was difficult to get the temperature right, and the water would fluctuate between too hot to cold even 10 minutes into the shower.
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July 2023 by F Chen
I stayed a week here for a business trip. The service is nice and the lobby is quite spacious. The location is very convenient, close to campus and lots of food options. The room is quite outdated though and the bathroom is extremely small and uncomfortable. But given the location and price, it is still worth staying.
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July 2023 by Amanda Batty
This is the worst experience I have ever had checking into a hotel. It's one thing for employees to be poorly trained but entirely unacceptable to have employees that lie to customers. I chose this hotel for its proximity to The Greek Theater. My kids had tickets to see Louis Tomlinson in concert, and this is within walking distance. We made a reservation about a month in advance online. I was happy to see for a small fee they offered early check-in at 1pm. That way we could get ready in the room before the concert. I even called that morning before we left home to confirm our early check-in and was told our room was ready. After driving over 3 hours, we got there at exactly 1pm. I was told by the front desk employee that our room was not ready and was being cleaned but would only be a few minutes even though I had already been told that morning everything was ready. 30 minutes go by then we are told all the housekeeping staff are in a meeting and there is no one to get our ready until 4pm. This is unacceptable. I not only paid for early check-in but confirmed it that morning. While we were waiting in the lobby, 3 different guests said they called minutes before and were able to get ealry check in. I go back up to ask how everyone else is checking in early, but not us. I was told we had a more expensive room, and apparently, the hotel assigns you a specific room ahead of time and won't get you a different one. So, at this point, we have been lied to 3 different times. After an hour of waiting, I finally asked for her to speak with her manager to get us checked in. Like magic, my room is suddenly ready. The room had not been properly cleaned. There was pee on the toilet seat, and the floors were dirty. There was also what looked like old blood stains on the duve cover. We won't be staying here again. Also, if you use Apple Pay on their website, you will also have to wait to speak with someone to get your reservation approved.
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May 2023 by Emily Vandy
I will not be back here. The room itself was small but decent enough. There was no peloton in the gym as advertised. I have been trying now for one month after my stay to get a copy of my receipt, and the staff has been incredibly unhelpful. I’ve called the front desk multiple times, put in an automated request to get my receipt, and no one has helped me. I suspect that this is not the fault of any individual staff but terrible corporate policies. Would not recommend.
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May 2023 by Karam Sethi
Location is great but the service was pretty shocking. We had ordered a connecting room due to a baby and toddler in our party and we had called a few times to confirm that room is where we would be placed and the front desk ended up giving that room away. They were terrible at trying to find a solution and then just ignored it all together. Definitely won't be back.
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May 2023 by Msu Brina
I expected more out of it. Meets needs for one-night stay but still lacking. Pros are that the check-in was easy and went well, there is a small fridge in the room with 2 cans of water, area is walkable with lots of restaurant options, and beds are comfortable.Our experience took a nose dive as soon as we stepped out of the elevator onto the 5th floor - there was a bad smell, kind of sour. And it persisted through our walk to our room so it seems like it's not an easy fix. Smell went away in the room when we aired it out but we couldn't keep the window open over night because it would be too cold. I'm thinking it's the carpet because there's wood flooring in the room and it did not smell as bad in the room.The hotel is nearby the campus and student housing, we were woken up by outside noise 1-2am - someone shouting then not too long after a car alarm went off.I don't know how this place is considered 4 stars, it's so basic it could pass for a hostel if not for the cost - no ice, no snacks, and no room service. Parking is included but they share with AirGarage and not enough for the hotel as is. Bathroom needs an update and smell needs to get addressed, whatever it is. We let the front desk know and they thanked us for the feedback.Walkability: In good area with a lot of options within walking distance.
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May 2023 by Congling Qiu
They do well to maintain to a good place. And it is very convenient. But still it is too old. I was there twice. First time, I tried to open the window and almost broke my fingers. Second time, the temperature of tap water was not stable. I had to ask the front desk for canned water to drink.
