-
February 2024 by Jason C.
If you're selling go to Wasteland or 2nd Street. I've had better experiences selling at both places.
-
January 2024 by Carole H.
A joke of a place ! They said they wanted winter clothes and they took none of my stuff ... they do have crunchy old sweaters from the 80s tho and oily dirty shoes at the front ! Save your time don't come here
-
December 2023 by Carla K.
Last week I brought a few men's leather jackets and a beautiful red ski jacket to Crossroads Trading. The clothes, when new, cost about $900.00. They were lightly used and in very nice condition. I brought a simply styled Anne Klien purse which had not been used.I wanted to see what Crossroads Trading might pay for such items. The person who checked the clothes was very polite. A woman who walked around the store answering questions was also very nice. I was offered a $50.00 store credit or $35 cash. I took the cash. I waited about 1.5 hours to have my clothes evaluated. This seemed about what I might expect for such a store that no longer makes appointments.
-
December 2023 by michele c.
selling ones clothes can be a vulnerable experience; after all unless we're professional, these are personal decisions we double down on again and again. selling clothes in the 90's, myself being broke ass- was stressful and desperate...I'm blessed to be a little less so and was just doing a closet purge. They bought a fair percentage of what I brought in, and the most refreshing aspect was the lack of attitude- used to be they would give you a whole run down about why they didn't take pieces- even if you didn't ask, which you wouldn't- you'd just try to leave with your dignity. Cashing out Devon was especially friendly and optimistic, commenting other locations might take the pieces they didn't buy today- also different buyers see things different ways, so...very unpretentious all around. The inventory they do have was impressive, lots of well priced pieces in pretty good shape. only criticism is the wait which you really can't fault them- they've remedied this by an app you can use to check in which I will do next time I try to sell.
-
December 2023 by Jessica M.
I always underestimate what a time suck this place is. I have had my drop off sell bags lost, cashiers lose my sell credit, and a much longer wait than listed on the app. The staff have been fine, but always seem short staffed, distracted, or too overwhelmed to help. I've had a better experience shopping here than trying to sell, because you don't need to wait so long and deal with the overwhelmed staff.
-
October 2023 by H D.
I brought some cloth here ,some cloth only been wore once , the guy working there didn't accept any cloth, when did cross road become so picky , they say cloth is out of season but I have some sweaters in there with very good condition , I guess they only want brand new cloth now . Don't waste your time if you are a seller.
-
October 2023 by Shaantepoppin
Fire the security guard immediately!! The security has No patience and shouldn't be working there. he told my family and I to get out immediately and was being rude to my autistic family member. This is bad customer service and very disappointing that we had to deal with this.
-
September 2023 by Amm W.
I drove a long distance from home to this place with the hope of selling some items. All of them are new, some with tags still attached. Among these are fall and winter clothes, which is precisely what they were interested in. I am sure they seek brand-name items but offer only a small payout to people. I brought all my items back home, as they did not take anything! This experience was a waste of my time, gas, and parking fees. I had hoped to get few bucks at least cover my expenses for the trip, but that didn't happen. I should have just donate or keep it. I won't return to try again. Mind you their stuffs are quite expensive as second hand store.
-
September 2023 by Sandara Galano
I was minding my own business and the security guards yell at me saying “HELLO CAN YOU HEAR ME , WE CLOSED GET OUT” when it wasn’t even 8 yet. The employee was nice enough to let me buy my things in peace after he rudely yelled at me and made me so uncomfortable telling me to get out and yelling at me. Not even that but he even yelled at my dad . I don’t know his name but he should be fired for treating us like this . This is not okay .
-
August 2023 by Theo Wiggin
Super nice staff, really cute clothes, and adorable interior!! Only problem is that it's slightly expensive for thrifting!
-
July 2023 by Kristie Ford
Very nice merchandise but quite expensive for a second hand store. Also, I brought a whole wagon full of nearly brand new high end clothing to trade but they only bought 2 items out of about 30 that I brought. The thing that kind of upset me was that most of the things weren't even looked at by them. None of it was unfolded or taken out of the packaging or boxes. So they couldn't have even looked at most of it. Half of the staff were very friendly and the other half were very unfriendly & uninviting. The lady security guard snapped at me for my service dog being off his leash and not friendly. But overall it's a nice, clean, peaceful place with great clothing for men and women. I'd definitely shop there again.
-
June 2023 by Graham Helmich
Not worth it! Waited an hour to sell my things, only to have them accept 1/3 of it. They turned down good condition J. Crew summer items in the summer!
-
June 2023 by Cynthia Eagleton
Really good Crossroads. Open, air, sunny store. Big selection of clothes. Well organized. Great feel and vibe all around.Welcoming staff.Not all Crossroads have welcoming staff whether you're buying or selling. This one does.Dressing rooms are clean and on the small side. Not sure if they had a larger one to accommodate mobility aids. UPDATE! They do have a room that accomodates folks using mobility aids.Street parking with meters outfront.On bus line and close to BART station.
-
June 2023 by Sophia V.
I prefer 2nd street up the road to sell my clothes at. Last time I brought a full bag of clothes here they held it for up to a week only to tell me I couldn't get any cash for any of my items and it was instead donated. 2nd street would have least give me about $10
-
June 2023 by Anxietea P.
I prefer 2nd street up the road to sell my clothes at. Last time I brought a full bag of clothes here they held it for up to a week only to tell me I couldn't get any cash for any of my items and it was instead donated. 2nd street would have least give me about $10
