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January 2024 by Gamal Sharaf Al-Dain
Nice bank ,, and Randy is the best one in bankSo helpful guy , and fix my problem :)
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April 2023 by Robsun Coaching
I spoke with one of their bankers today. Their English was faulty. Why don't they hire people with better skills?
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December 2022 by Alex Living Abroad
Efficient, friendly and kind. I like this branch a lot. They are always very helpful.
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December 2022 by John R.
The ATMs never f****** works. Waited in line to take cash out only to have both f****** machines not work. Literally happens every single time you ou come here.
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November 2022 by Addison Hu
Had documents notarized here without a fee, as a Chase customer. Zechariah, Randy, and Stephanie were very helpful.
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March 2022 by Zheny Liu
Knows nothings. Staff are all completely clueless
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February 2022 by Parke Loyd
I called this branch to see if I could take advantage of the free notary services available to Chase account holders. Steven was able to see me immediately and went above and beyond to help me get the documents I needed in order. Steven, thank you so much for your great customer service!
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November 2021 by Sarah P.
I rarely write reviews both good and bad but I definitely wanted to leave a review after my experience at this branch with Jonathan Kim. He is so attentive and makes sure customers leave with their needs fully met. He worked with us so patiently and was so understanding throughout the entire process. He went out of his way to make sure we had everything we needed. Nowadays it's really hard to find people who genuinely want to help and Jonathan was one of the very few I have encountered. Thank you so much Jonathan! Ask for Johnathan if you ever come into this branch.
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November 2021 by Steven Pugh a.
You have mean people working in corporate office. Will never do business with JP Morgan Chase Bank
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October 2021 by Edward Wilson
Had a terrible experience here. A banker at this branch did not care about clients at all. All the banker cared about was to brag and sell products or services unrelated to your needs. What a waste of time! I would suggest the Chase bank on Telegraph Ave., which offers much better experience.
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December 2020 by emily gadek
Chase Bank profits daily from climate chaos. Pulling your money and letting them know why is the easiest investment you can make in a future where we have a fighting chance #StopTheMoneyPipeline
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August 2020 by Allyson Yuen
Literally just tried to book an appointment with their notary who was rude and highly unprofessional. Supremely disappointing as Chase has been one of my favorite banking institutions for years and I’ve never had an issue with any of their staff.
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June 2020 by Miroslav Rapcak
A great branch of an amazing bank! Welcoming, flexible and offering good products. Confidently the best option for non-citizens.
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April 2020 by Jade N.
If I could give this bank zero stars, I would. I just found out that Chase is the largest funder of fossil fuel projects. As a Chase customer, finding out that my money is funding deadly fossil fuel projects is infuriating. I will be cutting up my Chase card and taking my money elsewhere!
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February 2020 by Zhiliang Wang
The staff who gave me the checking account had a very good service attitude and worked very seriously. Although my English is not very good, the service attitude of this staff is very good and very good.
