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February 2024 by Natalie Chan
Had an extremely thorough, highly informative and all around great boot fitting experience. A big thanks and shoutout to Paul for his patience, attention to detail, and thoughtfulness throughout the entire process. Highly recommend!
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February 2024 by Joseph Liu
Great staff and had immediate service. Staff were very experienced and fixed my boot ferment in less than 45min. Needed both boots punched out on left and right sides. Would recommend to all my friends for backcountry touring boot modifications
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February 2024 by Peter Talbot
Best shop in the Bay
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February 2024 by Francesco Isolani
Great place for boot and ski rental super friendly and great equipment and they didn’t bill me extra for returning the equipment a couple of days late.
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January 2024 by Lloyd B.
Great service, boot fitting, very nice family business, avoid the the big guys, these people are great! Have not been skiing in a few years, so needed to get new skis and boots, super happy with results, best custom boot fitting I have ever been through!
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January 2024 by Pooch G.
I got my boots from these guys a couple of years ago (shout out to John Oshima) and I could not be happier! However what I really want to rave about is their rentals. I took the grandkids, age 5 and 7. They took the time to fit them rather than just measuring and handing the boots to us. They also only charged me for the days they would be skiing and let me take the boots/skis a day early! Best deal in the Bay Area! Do not bother with any other place, California Ski is the best service and value!
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December 2023 by Ron M.
Extremely knowledgeable and skilled. I have very low calves and John knew exactly what had to be done. Not just the normal punching and shimming. He basically rebuilt the boot. Not only is it more comfortable, it is a totally different experience because it changes my weight balance front to back.
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December 2023 by J O.
In September, I purchased my first custom fitted ski boots after years of frustration renting boots. My local shop was quite frank saying he did not have a rental boot that would fit me. I set up an appointment and spend about 3 hours with the professional fitter, John. It was a good experience as he walked me through the fitting steps, identified a style of boot that he felt would fit and I walked out pleasantly pleased. This was a very satisfying San Francisco Bay area solution. Now, I am just waiting for enough snow to test them out.
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December 2023 by Jennifer S.
I have a badly pronated ankle, and needed help with my boots. Paul Westscott was fantastic. He was so kind and patient with me. He respected my opinion of what I thought might work for my difficult ankle. I left the store with a new pair of inserts custom fitted and reinforced by Paul's handy work of adding more support. The rest of the boot fitters all came to see how Paul had helped me, and how difficult my over pronated ankle was. I highly recommend this company for any of your skiing needs.
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December 2023 by Peter F.
Finally ski boots that don't hurt my feet! Great people and amazing process. Boots are done at the end of the hour and a half appointment.
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December 2023 by Patrick Klas
If you want to buy from a good shop, from good people, that only offers the best quality service and products than the California Ski Company is where you want to go in the Bay Area. Hard Stop.I have had nothing but amazing experiences with the California Ski Company. The entire staff is knowledgeable, kind and patient.The Ski manager Winks is the best. Greg the owner is also spectacular.When you buy there, they're never pushy--they only want you to get gear you'll be comfortable in on the mountain and love for YEARS.Their service techs are also top notch. The way your skis look verses taking them to like an REI is very noticeable. Support Local--Support awesome ski shops--Support the California Ski Company!
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December 2023 by Nicolas Valdivieso
Store full of liers, worst service. Store manager is disrespectful to customers, Mel is a lier and robber. DONT BUY AT THIS STORE!!!During my initial visit for ski rental, I was shown above average quality boots and skis within the standard package aisle. This display greatly influenced my decision, leading me to promptly pay the total amount, with the expectation -as i was told by the store staff- that I would receive equipment of comparable quality during my subsequent visit. Regrettably, the items presented to me on my return were markedly inferior.My interactions with Mel added to the frustration. Although she seemed well-intentioned, her approach was disorganized, and I had to try on multiple boot sizes before finding a suitable pair (she offered a premium boot, without me asking for that upgrade). After taking my card for a safety deposit, she assured me no further charges would apply. However, to my surprise, she later disappeared, leaving the store manager to confront us with an upgrade charge.Though Mel offered an upgrade to premium boots without extra charges, this gesture was later denied by the manager, who also made a baseless claim that we had threatened Mel. This unexpected billing, coupled with an inappropriate comment from another staff member (made an unnecessary and sexist remark about a women's boot, dismissing my genuine technical query with a comment about its color) has left a sour taste. I now lament my choice to engage with your store, especially when considering the missed opportunities with more consistent and transparent establishments.Additionally, I'd like to note that blocking customers, including myself, from your social media channels is highly unprofessional. Such actions reflect poorly on your customer service and demonstrate a clear unwillingness to address and rectify grievances.
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November 2023 by Maggie B.
Great experience with Paul for my first boot fitting. He listened and explained everything he was doing. He gave me several options for boots and fits. I felt comfortable and informed with every step of the process. There were no surprises. I am a completely satisfied customer and will send anyone who is looking for a great pair of boots here! Thanks Paul!
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November 2023 by Patrick K.
If you want to buy from a good shop, from good people, that only offers the best quality service and products than the California Ski Company is where you want to go in the Bay Area. Hard Stop. I have had nothing but amazing experiences with the California Ski Company. The entire staff is knowledgeable, kind and patient. The Ski manager Winks is the best. Greg the owner is also spectacular. When you buy there, they're never pushy--they only want you to get gear you'll be comfortable in on the mountain and love for YEARS. Their service techs are also top notch. The way your skis look verses taking them to like an REI is very noticeable. Support Local--Support awesome ski shops--Support the California Ski Company!
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November 2023 by Ian M.
Bob did a great job, I couldn't be more pleased with the service and product! Would definitely recommend.
