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November 2023 by Anastasia Franco
Quick service, returned my Leaf in perfect condition (less the ability to save my clean air decals). I would highly recommend them!
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November 2023 by Amin Azzam
I have never had a smoother— and dare I say enjoyable— experience with car repair! Andrea was professional, clearly communicating all details of the parts, cost, and timeline of the repair process (with regular updates during the repair). I cannot say enough about how wonderful this experience was. As they say with their tagline— getting me back to the rhythm of my life!Service: Body & Trim
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November 2023 by Jeffy When
Nice and friendly consultant, great work on my repair and they returned the car way cleaner than how I kept it over the years.
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November 2023 by Alisa Foster
Edgar at Caliber Collision was great at getting my car repaired and out the door. He communicated with me every step of the way, keeping me informed of everything. The damage was extensive to my car and Caliber was meticulous in getting it all done right. I highly recommend Caliber Collision.
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November 2023 by Angeles Garcia (Alz)
Edgar is the best of all time. This shop helped me when my car was stolen. They repaired EVERYTHING. even my A/C which i thought would have been toast. Thanks team. You all rockServices: Painting
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September 2023 by Paula Price
Fantastic experience after a lousy car accident. Honest, friendly, timely, beautiful work on my brand new Mini Cooper, with no insurance hassle.Service: Body & Trim
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September 2023 by Robin B.
Edgar was incredible to work with, I couldn't have asked for anyone better to take care of my repairs. He preformed the quote in a professional and kind manner; and, when it came to the actual repairs, he was time efficient and had me in and out of the shop zippity quick. From the very beginning, I felt heard, understood, and respected. Plus, they have free coffee and popcorn Thanks again for the great service!
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September 2023 by Jane Lurie
Our back passenger door was hit when we were waiting in a parking lot to head out onto the street. There was a bad dent in the door and on a section behind it. Not only did they do a beautiful job on the car, but Andrea and the rest of the staff made everything easy for us, including coordinating with Enterprise car rental. We were wonderfully surprised with how pleasant the whole experience was.Service: Body & Trim
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September 2023 by Robert Bouldin
They were very informative. Not only did they keep me up to date, they also delivered my car to my house. Of course I’m not far from them, but no shop has ever offered to deliver mar car. And when I got my car back it was cleaner than when I gave it to them, inside and out.Services: Painting
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August 2023 by Nallely M.
Great customer service. Communicated status if repairs, and excellent work! Team was responsive and explained repairs.
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August 2023 by Eric Snow
Wow. Not sure where to start. This business had some of the poorest and rudest customer service I have ever experienced. After calling several times to check on whether they had received the insurance estimate and materials (they lost it twice) I was able to make an appt for two weeks out to get my car repaired. I called 1 week prior to get an estimate of how long the repair will take so I could plan my commute and arrange for a rental car. They couldn’t give me an estimate and informed me they don’t even order the part(s) until I drop my car off and they can’t tell me how long it will take for the part to arrive! ?♂️?♂️ They have all the information they need to order the correct part(s) and should be able to give reasonably accurate estimates of how long it will take to complete the work. People need their cars and need to be able to plan ahead for when they are in the shop! This seems like a no brainer. I canceled my appointment and went with another shop.
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August 2023 by Ken E.
Just a comment on the review process and listing for this business. A quick glance at the number of positive reviews would lead you to believe this is a great business. But look under the hood. Only 3 of the 47 positive reviews were from this year, while 9 of the 15 1 star reviews were written in 2023. Something is happening at this place. Recommend you scan the 1 stars (including mine) before you try this place. One out of three of us is extremely disappointed.
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August 2023 by Heather B.
My car was parked on the street and someone hit it hard. No note, sensors shut down, unable to move it, waited 2 hours for a tow. A great day turned bad...In contrast to the bad day, things got much better when arriving at Caliber. Andrea made us feel welcome. She helped us tremendously from taking the car in, pointing us to rental options and communicated with us throughout the repair process.The car looks new & works great now. Thank you.
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August 2023 by Chris M.
Returned my car to me when the job wasn't finished. Poor communication. Long wait for basic repairs. Horrible location to try to get in and out of. Only reason I went there is because it is approved by me insurance. Won't make that mistake again.
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August 2023 by Nicholas B.
Went to have my car fixed, they still haven't finished the job they promised. Parts were ordered but never put on.Pick up my car, they somehow only charged me for half of it. They send the other half to collections because they couldn't get ahold of me. I was out of country for work traveling for a number of weeks.THEY SCREWED UP WHAT I SHOULD PAY AND DIDNT FIGURE IT OUT FOR WEEKS.....Now i have to have my lawyer get involved because it's been sent to collections and they say they can't do anything about it. Be careful with who you deal with over there. Not to mention my insurance company setting the appointment and i receive FOUR phone calls from the same front lady worker asking if i would like to make an appointment leading up to the day i brought it in.
