-
November 2023 by Monica Ann OrtizSmithOneill
THESE PEOPLE ARE AMAZING THEY LISTEN THEY'RE NON-JUDGMENTAL YOU WALK AWAY WITH CONFIDENCE I'VE TRIED TO USE 1-800 NATIONAL HOTLINES FOR HELP BUT INSIGHT HOUSING(formerly Berkeley food and housing and Roads) have only been there for me so supportive I love them
-
November 2023 by Mike McLaughlin
Some of the most warm, caring, thoughtful, pleasant people consolidated under one roof!
-
July 2023 by LaMika Michele
So I've been here almost 2 weeks at the insight shelter in Emeryville. I have had no one approach me about housing help or no one has helped me with information to get started with a housing search. I have no counselor to talk to about day to day issues. When I approach the director of the program to talk and get helpful ideas she's on her phone the whole five minutes she tries to offer me but she's answering text or she draws out what she needs to communicate on her office wall. My next issue was the bed begs I got this weekend July 3 2023. As facts remain a woman was brought in and she came from a hotel infested with bed bugs. She was placed in the bed I was giving first. But moved to the bed next to me due to roommate issues. That night I noticed a huge red spot on her leg near her knee before I went to bed. The next day for some strange reason the woman asked to be moved again. I moved in June 21st. I was bit a few times but never in the 3's like bed bug bites so I figured it was another type of bug since it's a shelter. So I ignored it and kept living. July 2nd I got 3 bites on my hand. My issue with the bed bugs was the unprofessionalism of staff handling the issue. My biggest problem was the evening of July 1st staff knew about the bed bug and left and went home knowing about the issue. It was one staff member who did her job and helped that whole day Sunday with the bed bug issue on her own, but it was drama and gossip. I just want others to know what is really going on her because this place needs to be ran through with a fine tooth comb due to all this unprofessionalism. The problem now this woman has moved beds in a shelter 3 times and none of her belongings are being washed and sprayed with bed bug repellant nor has her clothes been in a hot dryer either. I want to discuss other issues like no hot food until 6pm everyday, but honestly I don't think the bed bugs are gone yet!!!
-
July 2023 by Mika Michele
So I've been here almost 2 weeks at the insight shelter in Emeryville. I have had no one approach me about housing help or no one has helped me with information to get started with a housing search. I have no counselor to talk to about day to day issues. When I approach the director of the program to talk and get helpful ideas she's on her phone the whole five minutes she tries to offer me but she's answering text or she draws out what she needs to communicate on her office wall. My next issue was the bed begs I got this weekend July 3 2023. As facts remain a woman was brought in and she came from a hotel infested with bed bugs. She was placed in the bed I was giving first. But moved to the bed next to me due to roommate issues. That night I noticed a huge red spot on her leg near her knee before I went to bed. The next day for some strange reason the woman asked to be moved again. I moved in June 21st. I was bit a few times but never in the 3's like bed bug bites so I figured it was another type of bug since it's a shelter. So I ignored it and kept living. July 2nd I got 3 bites on my hand. My issue with the bed bugs was the unprofessionalism of staff handling the issue. My biggest problem was the evening of July 1st staff knew about the bed bug and left and went home knowing about the issue. It was one staff member who did her job and helped that whole day Sunday with the bed bug issue on her own, but it was drama and gossip. I just want others to know what is really going on her because this place needs to be ran through with a fine tooth comb due to all this unprofessionalism. The problem now this woman has moved beds in a shelter 3 times and none of her belongings are being washed and sprayed with bed bug repellant nor has her clothes been in a hot dryer either. I want to discuss other issues like no hot food until 6pm everyday, but honestly I don't think the bed bugs are gone yet!!!
-
June 2023 by Angie Hughes
Got denied housing at the " hope center " over my disability check being $44 too much !!! Thanks ? I'm STILL HOMELESS ?. " HOUSING IS A HUMAN RIGHT ?!?! " YEAH ... OK. not if I'm on total disability and have 44 extra bucks ... Shouldn't that be ILLEGAL? and everyone's " subsidies " are $1600 dollars and they only pay $50 for rent ????? You guys are frauds. ??????
-
June 2023 by Angela H. (Angie)
Got denied housing at the " hope center " over my disability check being $44 too much !!! Thanks ? I'm STILL HOMELESS ?. " HOUSING IS A HUMAN RIGHT ?!?! " YEAH ... OK. not if I'm on total disability and have 44 extra bucks ... Shouldn't that be ILLEGAL? and everyone's " subsidies " are $1600 dollars and they only pay $50 for rent ????? You guys are frauds. ??????
-
June 2023 by Christoverre Kohler
Likely fine intent but poor performance in execution. Staff individuals seem hobbled by circumstance and/or management. At least one "supervisor" there can get WAY outa' line. All of which is likely why the "HUB" contract was lost and will be awarded to BACS, instead.Don't let that fool you, though, since BACS can be every bit as problematic. There have only been so many nonprofits working the local industry, so those are the ones that keep getting funding, contracts, etc all else aside
-
June 2023 by Christine H.
Got denied housing at the " hope center " over my disability check being $44 too much !!! Thanks ? I'm STILL HOMELESS ?. " HOUSING IS A HUMAN RIGHT ?!?! " YEAH ... OK. not if I'm on total disability and have 44 extra bucks ... Shouldn't that be ILLEGAL? and everyone's " subsidies " are $1600 dollars and they only pay $50 for rent ????? You guys are frauds. ??????
-
May 2023 by Darwin Drew
Excellent facility -- humane service -- quality atmosphere
-
May 2023 by Darwin Dru
Excellent facility -- humane service -- quality atmosphere
-
December 2022 by Sir Gregory
OMG these guys just found me out in the mide of nowhere. They were out looking for veterans. They said city hall told them they could find homeless people out here. Wow that is amazing. I changed my whole opinion of the Berkeley food and housing project. You made my day. Thank you.
-
September 2022 by Rodney Olden
N'jaya Jackson,dedicated to help her clients very professional, helped this veteran. .Debbie Foster also the same
-
August 2022 by Brentice Turner
I'm putting my work in, meeting the requirements and working through the program step by step!
-
April 2022 by Jan C.
I was discriminated against two different ways, going there for a meal.Never again; I had a bad feeling I regret not following, that this would be the case. It was really blatant, too. They favor their friends, the guys that work there. I don't want your food, at the end of the day.
-
April 2022 by Amanda B.
ABSOLUTELY do not know how to follow through with anything they tell you they will do. They strung us along for months because there was "something they were working on for us", and all kinds of promised help that never came through. All up until they kicked us out of the hotel they had put us in, never came through with somewhere to go from the hotel (even after reassuring us they had somewhere for us). So now we are back to living on the streets and wishing we had never even heard of this organization.
