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“I had a great experience getting my loan with Inova, but what made it difficult for me was not being able to set up my account for auto pay. I had contacted Robin who walked me through the whole process. I was very frustrated by the time I called and I appreciate Robin's professionalism and guidance in helping me.”
“I've been banking with them for years my mom had this account since it was only for state workers then she put me and my sibling on and we've been here ever since my favorite person at the Berkeley branch is Taylor she's awesome funny and is always straight down for business I don't plan on leaving anytime soon”
“Daniel is very helpful! He’s professional and patient, since I’m an international student and sometimes couldn’t fully understand the language but he explained to me very clearly.”
“My experience with Patelco Credit Union has been great so far. Alex Quebec of the Milpitas branch has been helpful and greets you with a smile with an accommodating and assuring demeanor.”
10AM - 5PM
2101 University Ave, Berkeley
Banks
“Honestly this is more of a retroactive review. This restaurant closed down years ago and I've been kicking myself for not patronizing it more often. The food was excellent and the service amazing. Sadly I've not been able to find another restaurant with great value and quality. Like Tikka Corner.”
“I came into this branch today to deal with some recent fraudulent activities. Tommy was very professional, competent and understanding. He handled all my needs with patience and kindness, and I left feeling satisfied and secure.. Randy is also a pleasure to be assisted by. He is always super pleasant, accommodating and kind hearted.”
“Great credit union at the heart of downtown Berkeley. Not very busy inside when I went to open an account and join the membership. They have the lowest rates around if you are looking for a loan, and the people are amazingly super friendly.”
Open 24 hours
1800 Solano Avenue, Berkeley
Banks
“I just went in on some light banking questions and the teller came right up to the window immediately and asked me to come over. He was followed by the manager who introduced herself which I thought was very cool. I mentioned to them that I was at a branch in the next town. But this one's more convenient to my house and was told that. I'm very welcome to do business with him at any time I'd like. I like customer service like this. It's nice to see some place that I can walk into and feel like a valued customer. And don't misunderstand me the people at the bank that I'm currently at are just as nights. This one just happens to be closer to my house. They will definitely see my business again.”
“On March 6th, my mother and I met to discuss an additional account that we hadn't been using actively. Esmeralda was incredibly helpful during our visit, taking the time to thoroughly explain the various options available to us, including ways to maximize the benefits of the account or close it entirely. She made an extra effort to accommodate us with an unscheduled appointment and was exceptionally kind throughout the entire process. Additionally, a few weeks ago, Zonya assisted me in setting up my business account, and she was also very helpful and extremely empathetic and kind. Overall, I am very satisfied with the level of service provided at this establishment.”
“I just went in on some light banking questions and the teller came right up to the window immediately and asked me to come over. He was followed by the manager who introduced herself which I thought was very cool. I mentioned to them that I was at a branch in the next town. But this one's more convenient to my house and was told that. I'm very welcome to do business with him at any time I'd like. I like customer service like this. It's nice to see some place that I can walk into and feel like a valued customer. And don't misunderstand me the people at the bank that I'm currently at are just as nights. This one just happens to be closer to my house. They will definitely see my business again.”
9:00 AM - 5:00 PM
1800 Solano Ave, Berkeley
Banks
“I just went in on some light banking questions and the teller came right up to the window immediately and asked me to come over. He was followed by the manager who introduced herself which I thought was very cool. I mentioned to them that I was at a branch in the next town. But this one's more convenient to my house and was told that. I'm very welcome to do business with him at any time I'd like.I like customer service like this. It's nice to see some place that I can walk into and feel like a valued customer. And don't misunderstand me the people at the bank that I'm currently at are just as nights. This one just happens to be closer to my house.They will definitely see my business again.”
“While setting up my "Complete" business checking and savings account, as well as business credit and debit cards. I had excellent service, precise, helpful, and efficient from Ms. Minu Shreshtha. I highly recommend her. I also feel safe using the ATM inside and have had nothing but polite, helpful service from everyone else at this bank. After searching around for quite a while for the best bank for a business account and cards, it was refreshing that the biggest bank around is so appropriate. For personal accounts, I'm very satisfied with my local credit union.”
10AM - 4PM
2546 San Pablo Ave, Berkeley
Banks
“I recently had the pleasure of interacting with Brenda Guerrero multiple times at this particular branch in Berkeley, and I must say, she truly exceeded my expectations in every way possible. From the moment I spoke with her, she greeted me with a warm smile and made me feel instantly welcomed.
What stood out most about Brenda was her exceptional knowledge and professionalism. She patiently listened to my concerns and questions, providing clear and thorough explanations that helped me navigate through some complex banking matters. Her expertise was evident as she effortlessly guided me through the process, ensuring I understood each step along the way.
Beyond her technical skills, Brenda's friendly demeanor and positive attitude made my visit to the bank a truly pleasant experience.
Overall, Brenda's professionalism, expertise, and commitment to customer service set a benchmark for excellence in banking. She is a valuable asset to Bank of America, and I look forward to my future interactions knowing that I am in capable hands. If you're looking for outstanding service with a smile, I highly recommend visiting Brenda Guerrero at your earliest convenience.”
“THX For Excellent Customer Service EDUARDO who help me with Cashing my payroll check from the San Francisco Gaints Great Service make you feel appreciated Thanks Wells Fargo Bank scale of 1 thru 10 a 10 Thank you”
9:30 AM - 4:00 PM
2959 College Ave, Berkeley
Banks
“I usually don't write a lot of comments but for this particular place I will after all this nonsense from people. I come here twice a month to cash my check. I have never had a bad experience with any of the employees. But on the other hand most of their customers are so DEMANDING. They treat employees like trash and not like human beings. I have witness several times customers being impatient, disrespectful and using profanity towards them. I understand that we are all going through difficult times but it doesn't mean that us as customers are to treat them badly. It seems like nobody has ever worked in customer service nor understand what happens behind the scenes. Yes there is always room for improvement but non of us are able to judge!!! Because people write down things here but never share how they approached the bank employee- did you arrive yelling? Did you demand instead of listening?. I only want to say. Analyze how you react and treat people like you want you to be treated. Not because we are customers it means that we get to treat people who are putting their life's at risk and leave their family like trash. I truly believe in karma and what ever you wish for will come back to you. WHY IS IT SO HARD TO BE HUBBLE NOW IN DAYS????????”
“Over the past year I have worked with Sunita Joseph and Erik Erikson. Both have been helpful and professional. They have guided me into organizing my finances and making plans for the future of my retirement. I was informed about options but was never pushed in any direction. After working with them I have more peace of mind, knowledge and organization.”
“Adam is a very friendly and competent service manager. Sometimes it seems that they are understaffed but everyone is doing their best.This Wells Fargo branch is still top.”
Open 24 hours
1501 University Ave, Berkeley
Banks
“There's this guy name Happy and every time I come by there his attitude is always positive and idk if he ever get so much pressured when there's so many customers around him but manage to handle it with professionalism.He should be the manager of that store maybe someday?”
“5 STARS for Roberto Corona. If you must use this bank, I highly recommend using him. He is kind, responsible, will follow up until the job is done. You just don't see that anymore, so want to give him a shout. Thanks Roberto!”
“A friendly, competent, and customer oriented branch of "Bank of America" - - once you are inside.
The bank-tellers and workers make more than up for the rough and sketchy block they got assigned to by higher-ups and city planning. Helpful, friendly, clean (inside). Outside: Bank customer's personal safety does not seem a priority to Bank of America HQ or Berkeley city planning.
PS.: It feels like an outpost in the Wild West there”
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“After reading reviews about this location and the one on Shattuck, I came here to open an account. Glad I did. Their employees are so helpful and nice!!! Particularly Amarita and Jessica. They walked me through the process of opening a business account. Amarita even researched something with me, which proved to be helpful because when I got home I wouldn’t have found the information on the website had I not seen it at her office.Chase is so much better than Bank of America. And apparently are the largest in America so we don’t have to worry about it going under like recent banks around here have.Super happy with my experience and glad I came here (which is further away) to open a new account.”