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October 2024 by Harry Gray
Francis Combes was my agent for a large and successful backyard building project this year. He is knowledgeable, efficient, good humored and has been very attentive throughout the project. My orders and billing were handled promptly and with refreshing courtesy. Pricing is fair and favorable. Francis usually had recommendations to help me narrow things down. He valued my time and attention. I appreciated the very full showroom with many products and displays to inspire me. I've been an Ashby customer for decades, and will continue to be one!
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February 2024 by Ivar
Today I had a great visit my first time to Ashby, plumbing and heating. They allowed me to come behind the register for my purchase. It was smooth and easy, and I was able to pick up exactly what I needed right around the corner from my place. Love it.
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September 2023 by Kasra Kamooneh
Pretty nice shop, small with helpful staff. However, the other day I went there a little after 4:15 pm and they had left for the day. They advertise that they are open till 4:30 pm, you drive there and get there more than ten minutes before they are supposed to close and the place is shut down. That is a big no no for me. I would have given them four or probably five stars but closing sooner than what you advertise does not seem professional or responsible to me. Hopefully that was just a mishap...
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September 2023 by Allison Allison
Amazing peeps, Juan is excellent at finding your right parts. Bravo ? ? ?
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February 2023 by Anthony D.
Very knowledgeable and very helpful on just about anything plumbing related. Whenever I'm working in the Berkeley area and need parts, this is definitely my go to place.
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January 2023 by Donna W.
Kind soft spoken gent answers, l think his name was Vincent. He gave me a quick lesson on Standard gas water heaters. I've never had to replace anything concerning or maintaining a home. I feel so empowered after a few minutes of info. They are a plumbers supply Co though. I should have asked for a recommendations for installations but didn't want to take much more of his time. I know l can call a helpful Vincent back!
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November 2022 by Raj Pal
I was frustrated since Saturday with not being able to locate my Kenmore water heater parts which apparently I learned upon researching that are interchangeable with A.O. brand. A.O. water heaters are Lowe’s and Ace’s in-house exclusive brands but they don’t seem to carry any repair parts. Finally on Monday I called around a number of wholesale plumbing stores but no luck, except when I called Ashby Plumbing and Heating. Juan answered the phone and he was able to guide me through securing the burner assembly and the gas control module, both parts are sold together. I was pleasantly surprised by the customer service experience that I had to share with others. Also I got a great price without the online ordering hassles and same day pickup and got hot water.
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December 2021 by Matthew B.
I just left the store after spending more than $100 on nothing. I returned a sump pump, in the original unopened box, 1 week after I bought it, and was informed that there's a 20% restocking fee for a return. How can a building supply business operate that way? Never going back.
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August 2021 by Dan Clark
I was trying to avoid going to Home Depot, and just noticed this place's sign as I was driving by. The people working here were knowledgeable and friendly, they had exactly what I needed, it was very inexpensive, and since I had literally parked right outside the door, I was in my way in no time. Mission Accomplished!
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April 2021 by Humberto Quiroa
(Translated by Google) They don't have much material(Original)No tienen mucho material
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February 2021 by Richard K.
I've gotten both of my toilets for my bathroom remodels from Ashby Plumbing. They've been much cheaper than if I went with a big box store, and much more enjoyable to deal with. They just started doing a text message feature which was helpful, but much easier to just call and speak with the friendly staff.
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December 2020 by Aaron Cook
All staffs extremely knowledgeable and help you out with any situation
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March 2020 by Jose Chavarria
Love this place you all are super helpful we appreciate everything!
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November 2019 by Gustavo Candido
Excellent!
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November 2019 by SE
Knowledgeable, well-stacked, friendly, offered creative soltutions, empathetic.
